There are plenty of GeekSquad Agents that support Linux. We just don't support it that often at the consumer level. Most linux users don't need a Geek to come help because they are geeks themselves, at the consumer level anyway, but not in every case of course.
We support it mostly at the Bussiness level. It's usually a Job for Special Agents.
GeekSquad can handle any Business/consumers needs. From Small to Large....
Yeah, I agree about the CompUSA guys though. Dumb F*** Twits.:P
So, you don't think that if everyone was using linux that there wouldn't be some other form of Spyware infecting linux computers? Your joking right? Windows is always the target because most of the world is using it. Thats it.
Just a pointless PotShot really, but feel free to make as many of those as you like at CompUSA.
You see, that is a base price. If you want us to come out for the Soul purpose of installing that HDD. It will cost $159. IF you decide to add a HDD while we are onsite for something else we have other ways of charging. This would be $69 but I could charge $50 or less depending on total cost. It is flexible.
The reason it's like this is because of warranty. We warrant our work for 30 days. So if I do something for free that breaks, we might actually lose money based on the Agents time/gas + the fact that we aren't making money by doing other service calls.
We have to pay for the Car/Insurance/Cell phone/Equipment/Agent/Advertising/etc.
Geeksquad, for what we do, is very cost effective. So far, I have never done just a HDD install because I would work that out differently.
We are all about the customer, we do whatever it takes to make them happy. No matter what. Beat that.:P
Plus, I get to take the GeekSquad car home. I get a Free laptop of my choice, a Cellphone, and I set my own hours. They also pay for my gas. I don't spend much of my personally money at the pump these days.
Each Geeksquad site is different though. Depends on management and the individual in question.
Love it or hate it. We are a good Organization that has been going strong for 10 years. Its been just over a year sense BestBuy bought it out.
GeekSquad will actually make more Profit then all of Bestbuy. This is why they bought it. 80 Percent Margin.
Even with that said, I perform a LOT of free service. Im so fast at doing certain things that sometimes I do them before I notice. I only charge the customer for things that have been discussed.
Honestly, GeekSquad is freakin awesome. On top of that we Build ALL of Cisco's Networks, we service the White House, and because of our relationship we work mostly with Linksys when it comes to Networking.
That's ridiculus. Most likely you confused the Salesman.
There isn't a single GeekSquad that would give you an answer like that. Terrible Potshot.
If anything it was probably the other way around:
You "Do you guys have Wireless Static Bands?"
Salesman "No, but we have Wireless Routers that our Geeksquad can install for you."
Oh yeah, not to mention that static bands on PC's are a joke. Dell, Compaq, HP, Sony, etc, etc.. Call there Tech Support and watch there on-site techs. None of them use Static Bands because you really don't need that stuff for a $300 PC.
If the Hardware was exensive would I take those steps? Hell yeah, but not for something like a PC.
I have rarely used a Static band and ALL of my Computers and the thousands of computers I have touched still work without problems.
Yes, and no one can control your personal Greed. You guys say that kind of stuff, but then you do something else.
Also, with GeekSquad there are certain Standards an Agent must meet. With a random local shop, we have all seen this to, they may be very limited in skill.
While im sure that you guys have fixed our mistakes, we also fix plenty of yours.
Often times we do sell people new computers instead of fixing there problem because of service costs. It's just that most people here only look at the negative because they would personally never need these services.:P
Ok, so where to begin?
I work for GeekSquad as a Double Agent.(I do the In-Home Stuff) Obviously there are more desirable jobs out there, but givin my location I do pretty well.
You can make fun of it, talk about how you feel that it's wrong to charge so much, pretend that no one needs it, but the truth is that demand is enormous. It's not like we are targeting these individuals, they come to us. All we do is offer this service based on lifestyle questions and then we let them decide. On top of that BestBuy is totally non-commission. We could care less if you buy it or not, on a personal level that is, so we don't rip people off. If it sounds too costly to you, or if you feel that it wouldn't be beneficial, then don't buy it. Simple.
Now, lets compare GeekSquad to everything else. I have fixed thousands of computers. Our focus is to restore as little as possible. Time/cost is always a factor here though, especially when on-site. The customers time is very important in this decision too. Personally, I have yet to restore a single system on-site, but that doesn't mean I wouldn't. Thats with Hundreds of Service calls under my belt. Obviously each Agent will be different. It isn't a perfect world afterall. These agents are generally left as instore techs until weeded out.
We charge a FlatRate. "It will Cost X amount. Would you like an agent to come out?" If im there for 10 hours the price will stay the same. Compare $159-229 to $50/h when your there for 10 hours. Obviously that doesn't happen very often, but that is how we handle it. Averagely each call is about 3 hours. Our goal is to be in and out asap but we will be there as long as it takes. Can the hourly people say that? Anyway...
What im getting at is that GeekSquad offers the best solution. It's the struggling local people who will rip you off not Geeksquad. We have Branding, people know who we are! They come to us in such masses that sheer quantity outweighs trying to milk each individual Service Call. To top that, GeekSquad Agents do not receive the revenue but are PAID by the hour. An individual Agent is available 40 hours a week. Plus we are backed by an organization that isn't going away any time soon.
Geeksquad is truely the best option for any consumer. Our mission is to take care of the customers needs, not to sell them things, for the sake of money, that they don't need. We call this Organic Growth. We grow through our existing Customer Base in this way. They will come back and see us again because they received a high-Quality level of service. People love that!
Obviously, there will be some jaded consumers. It happens but the majority of shoppers @ BestBuy will have a much better experience then they would anywhere else.
Lol, all that and I bet most people will never even read it.:P
Slashdot Mirror
Thats ridiculus.
:P
:P
There are plenty of GeekSquad Agents that support Linux. We just don't support it that often at the consumer level. Most linux users don't need a Geek to come help because they are geeks themselves, at the consumer level anyway, but not in every case of course.
We support it mostly at the Bussiness level. It's usually a Job for Special Agents.
GeekSquad can handle any Business/consumers needs. From Small to Large....
Yeah, I agree about the CompUSA guys though. Dumb F*** Twits.
So, you don't think that if everyone was using linux that there wouldn't be some other form of Spyware infecting linux computers? Your joking right? Windows is always the target because most of the world is using it. Thats it.
Just a pointless PotShot really, but feel free to make as many of those as you like at CompUSA.
lol...
You see, that is a base price. If you want us to come out for the Soul purpose of installing that HDD. It will cost $159. IF you decide to add a HDD while we are onsite for something else we have other ways of charging. This would be $69 but I could charge $50 or less depending on total cost. It is flexible.
:P
The reason it's like this is because of warranty. We warrant our work for 30 days. So if I do something for free that breaks, we might actually lose money based on the Agents time/gas + the fact that we aren't making money by doing other service calls.
We have to pay for the Car/Insurance/Cell phone/Equipment/Agent/Advertising/etc.
Geeksquad, for what we do, is very cost effective. So far, I have never done just a HDD install because I would work that out differently.
We are all about the customer, we do whatever it takes to make them happy. No matter what. Beat that.
It has its ups and downs. Just like all things.
:P
Plus, I get to take the GeekSquad car home. I get a Free laptop of my choice, a Cellphone, and I set my own hours. They also pay for my gas. I don't spend much of my personally money at the pump these days.
Each Geeksquad site is different though. Depends on management and the individual in question.
Love it or hate it. We are a good Organization that has been going strong for 10 years. Its been just over a year sense BestBuy bought it out.
GeekSquad will actually make more Profit then all of Bestbuy. This is why they bought it. 80 Percent Margin.
Even with that said, I perform a LOT of free service. Im so fast at doing certain things that sometimes I do them before I notice. I only charge the customer for things that have been discussed.
Honestly, GeekSquad is freakin awesome. On top of that we Build ALL of Cisco's Networks, we service the White House, and because of our relationship we work mostly with Linksys when it comes to Networking.
We truely have an edge over everything else.
Charging $75 an hour doing your own thing would make you more expensive then GeekSquad.
$75x3 hours Come on!
Truth be told, GeekSquad is very cost effective versus the local guys.
That's ridiculus. Most likely you confused the Salesman.
There isn't a single GeekSquad that would give you an answer like that. Terrible Potshot.
If anything it was probably the other way around:
You
"Do you guys have Wireless Static Bands?"
Salesman
"No, but we have Wireless Routers that our Geeksquad can install for you."
Oh yeah, not to mention that static bands on PC's are a joke. Dell, Compaq, HP, Sony, etc, etc.. Call there Tech Support and watch there on-site techs. None of them use Static Bands because you really don't need that stuff for a $300 PC.
If the Hardware was exensive would I take those steps? Hell yeah, but not for something like a PC.
I have rarely used a Static band and ALL of my Computers and the thousands of computers I have touched still work without problems.
Ignorance truely is bliss though.
Yes, and no one can control your personal Greed. You guys say that kind of stuff, but then you do something else.
:P
Also, with GeekSquad there are certain Standards an Agent must meet. With a random local shop, we have all seen this to, they may be very limited in skill.
While im sure that you guys have fixed our mistakes, we also fix plenty of yours.
Often times we do sell people new computers instead of fixing there problem because of service costs. It's just that most people here only look at the negative because they would personally never need these services.
Ok, so where to begin? I work for GeekSquad as a Double Agent.(I do the In-Home Stuff) Obviously there are more desirable jobs out there, but givin my location I do pretty well. You can make fun of it, talk about how you feel that it's wrong to charge so much, pretend that no one needs it, but the truth is that demand is enormous. It's not like we are targeting these individuals, they come to us. All we do is offer this service based on lifestyle questions and then we let them decide. On top of that BestBuy is totally non-commission. We could care less if you buy it or not, on a personal level that is, so we don't rip people off. If it sounds too costly to you, or if you feel that it wouldn't be beneficial, then don't buy it. Simple. Now, lets compare GeekSquad to everything else. I have fixed thousands of computers. Our focus is to restore as little as possible. Time/cost is always a factor here though, especially when on-site. The customers time is very important in this decision too. Personally, I have yet to restore a single system on-site, but that doesn't mean I wouldn't. Thats with Hundreds of Service calls under my belt. Obviously each Agent will be different. It isn't a perfect world afterall. These agents are generally left as instore techs until weeded out. We charge a FlatRate. "It will Cost X amount. Would you like an agent to come out?" If im there for 10 hours the price will stay the same. Compare $159-229 to $50/h when your there for 10 hours. Obviously that doesn't happen very often, but that is how we handle it. Averagely each call is about 3 hours. Our goal is to be in and out asap but we will be there as long as it takes. Can the hourly people say that? Anyway... What im getting at is that GeekSquad offers the best solution. It's the struggling local people who will rip you off not Geeksquad. We have Branding, people know who we are! They come to us in such masses that sheer quantity outweighs trying to milk each individual Service Call. To top that, GeekSquad Agents do not receive the revenue but are PAID by the hour. An individual Agent is available 40 hours a week. Plus we are backed by an organization that isn't going away any time soon. Geeksquad is truely the best option for any consumer. Our mission is to take care of the customers needs, not to sell them things, for the sake of money, that they don't need. We call this Organic Growth. We grow through our existing Customer Base in this way. They will come back and see us again because they received a high-Quality level of service. People love that! Obviously, there will be some jaded consumers. It happens but the majority of shoppers @ BestBuy will have a much better experience then they would anywhere else. Lol, all that and I bet most people will never even read it. :P