I've dealt with outsourcing and insourcing of people from India for many years and the talent level is very low. The long-term problems these deals have created are compounding. The turnaround time to make simple changes to a system are unbelievable. I can wait 2 weeks for a simple 1 line fix that should take 5 minutes. And the amount of communication and documentation it takes is amazing. Below are a list of issues with outsourcing to India and China:
- talent level is low
- personal drive is low
- communication is near impossible
- poor analysis skills (big part of quality IT); they sit and wait for spoon feeding
- lack of understanding- unwillingness to fill in the obvious blanks
- no "can do" attitude but there is a "can't do" attitude
- very poor coding practices leading to much higher costs down the road
- timezone differences
- lack of trust
- national security (how can American companies allow India and China to control our systems?)
In summation, outsourcing and using low pay workers from other regions lowers IT systems quality and raises costs long-term. For me I've made a great consulting career cleaning up the messes created by this practice.
Isin't outsourcing now called smartsourcing because outsourcing sucks? Outsourcing is pure political crap. Wesley Clark once said in a speech that IT systems should all be sent to other countries and America should focus on energy. That sums it up.
The heart of the American company is IT systems and there are still people out there that want to put it in India and Chinas hands. America is in deep trouble if this continues.
Slashdot Mirror
I've dealt with outsourcing and insourcing of people from India for many years and the talent level is very low. The long-term problems these deals have created are compounding. The turnaround time to make simple changes to a system are unbelievable. I can wait 2 weeks for a simple 1 line fix that should take 5 minutes. And the amount of communication and documentation it takes is amazing. Below are a list of issues with outsourcing to India and China: - talent level is low - personal drive is low - communication is near impossible - poor analysis skills (big part of quality IT); they sit and wait for spoon feeding - lack of understanding- unwillingness to fill in the obvious blanks - no "can do" attitude but there is a "can't do" attitude - very poor coding practices leading to much higher costs down the road - timezone differences - lack of trust - national security (how can American companies allow India and China to control our systems?) In summation, outsourcing and using low pay workers from other regions lowers IT systems quality and raises costs long-term. For me I've made a great consulting career cleaning up the messes created by this practice. Isin't outsourcing now called smartsourcing because outsourcing sucks? Outsourcing is pure political crap. Wesley Clark once said in a speech that IT systems should all be sent to other countries and America should focus on energy. That sums it up. The heart of the American company is IT systems and there are still people out there that want to put it in India and Chinas hands. America is in deep trouble if this continues.