Why are we so caught up on this concept of privacy? We all should know that almost everything we do outside our homes, and some inside, end up on some sort of database or other. This is especially true since a lot of people don't really use cash. The only real privacy we need is privacy when our clothes are off. Is this software going to infringe on that? I don't think so.
Your point would be valid if the median were people letting go and tossing their wiimote around the house. I think the reason we hear about these cases is because they aren't the median, they are the exception. You don't hear on the news, people bought this product took it home and it worked okay. You hear 5 people out of the X amount that bought this product so happen to get hurt, etc. etc. Think about it this way, baseball bats are meant to hit baseballs. Everyone once and a while an idiot swings the bat and lets it go. The bat flies into the stands and hits someone, I'm obviously talking about non professional players. Just because there are a lot of morons that might do that, it doesn't make it normal use. Normal use is using a product as instructed. There is no instruction that comes with the Wii that says, let go of the Wiimote. There is a lot of warnings about not letting go of the product. So since when is doing the opposite of what the company instructs you to do considered normal use.
Okay, I'm sorry you were born blind but that isn't my problem. I don't care if I'm running a business or not, some medium weren't meant for all kinds of people. This is absolutely ridiculous. Next thing you know they'll want to sue the local paper because it isn't published in Braille. What is going to be next, those with low IQs are going to sue because they can't navigate their way around the website? I've got some suggestions here. First, for the blind people get up out your stupid house and go to the store and actually touch the merchandise. If you can't see it, and are only told about it, how the hell do you know you want it? I wouldn't trust a business to describe a product to me, its their product, they are going to put a spin on it. Get on out and touch things. Secondly, be proactive about the people with low IQs. Put a big button somewhere that says "I'm Lost" on it. That button would take them to a page with a fake loading bar and a button that says, "Click here to load faster". Each time they click the loading bar starts all over again. That'll keep them entertained till they finally give up.
The problem with a place/program/system that would help rate Customer service is manyfold. First, how reliable can it be? There are people out there that believe as I do, if I can take the time to complain I'll also take the time to complement. There are actually a lot of people who take the few extra minutes to let someone's supervisor or comment board know that they received good customer service. But compared to those that are upset for whatever reason, those people's voices are always silenced. For instance, we had a teacher rating system at my university. The teachers were rated in very detailed categories on a sliding point scale, and then voters were allowed to leave comments. The problem would be people's feedback wouldn't match up. There were redundant questions worded completely different but meaning the same thing and people would answer differently. Then people would just answer whatever to the questions and just put all their frustrations in the comments. Others yet would want to give the teacher a bad rating because they did poorly on one assignment. As far as customer service is concerned, there are too many factors to keep an accurate rating of any business. Here is an example; Mrs. Jones calls a cable company because she is having problems accessing her Internet service. Now we all know there a lot of reasons why Mrs. Jones might not be able to access the Internet. Lets say on this first call her problem is a winsock issue, that's an OS based issue. An issue for which Mrs. Jones would have to call her OEM or MS, yet she gets upset and curses the customer service rep. If she took any sought of survey, since she is the one receiving the customer service she is the only one fit to rate it, she would give that company bad ratings regardless of how well the customer service rep handled her problem. You people wouldn't believe how many kinds of calls can fall into this category. I am a customer service rep at a cable company. I'd say maybe on average I take over 200 calls a day. I can count on my fingers how many of those people calling in actually have a legit gripe against my company. The rest have the TV on the wrong channel, haven't paid their bills, are stealing cable (happens all the time, yes they call in), are having 3rd party equipment problems, etc etc etc. Basically non-cable related issues that we have no way of fixing over the phone. That is why any kind of rating system wouldn't work. This doesn't mean that there isn't bad customer service; I've had bad customer service from plenty of companies, especially insurance companies. I just don't see there being a why to effectively rate a company externally. As far as getting the results of each phone call and getting your services credited back, the easiest thing to say is a lot of people have 10-minute outages on program that will be shown again. The first thing they ask for is a month of credit. Believe me, if any such results were ever released all that would happen is the results would end up changing so that you would see a whole lot less crediting.
Lets get this straight, you are complaining about text being in all caps? I personally have never had a problem reading things in all caps. Especiallying on command line based software or OS's. I actually perfer the all caps text because TO ME its easier to read. I don't care if you think all caps is screaming or rude or whatever. That is just stupid. The software that we use in my company when you first open it up it turns your caps lock on for you. A much more practical and time saving way then programming the case functions into the program. I guess what I am saying is bottom line, why do you care? Caps lock or no Caps lock, that shouldn't be a question.
I'm a little confused. What exactly happened here? If MS had a patent on software why would they have to shell out money to another company? Isn't that the point of a patent, the idea belongs to you so no one else can use it to profit? Can someone clear up my confusion on this plz.
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Why are we so caught up on this concept of privacy? We all should know that almost everything we do outside our homes, and some inside, end up on some sort of database or other. This is especially true since a lot of people don't really use cash. The only real privacy we need is privacy when our clothes are off. Is this software going to infringe on that? I don't think so.
Your point would be valid if the median were people letting go and tossing their wiimote around the house. I think the reason we hear about these cases is because they aren't the median, they are the exception. You don't hear on the news, people bought this product took it home and it worked okay. You hear 5 people out of the X amount that bought this product so happen to get hurt, etc. etc. Think about it this way, baseball bats are meant to hit baseballs. Everyone once and a while an idiot swings the bat and lets it go. The bat flies into the stands and hits someone, I'm obviously talking about non professional players. Just because there are a lot of morons that might do that, it doesn't make it normal use. Normal use is using a product as instructed. There is no instruction that comes with the Wii that says, let go of the Wiimote. There is a lot of warnings about not letting go of the product. So since when is doing the opposite of what the company instructs you to do considered normal use.
Okay, I'm sorry you were born blind but that isn't my problem. I don't care if I'm running a business or not, some medium weren't meant for all kinds of people. This is absolutely ridiculous. Next thing you know they'll want to sue the local paper because it isn't published in Braille. What is going to be next, those with low IQs are going to sue because they can't navigate their way around the website? I've got some suggestions here. First, for the blind people get up out your stupid house and go to the store and actually touch the merchandise. If you can't see it, and are only told about it, how the hell do you know you want it? I wouldn't trust a business to describe a product to me, its their product, they are going to put a spin on it. Get on out and touch things. Secondly, be proactive about the people with low IQs. Put a big button somewhere that says "I'm Lost" on it. That button would take them to a page with a fake loading bar and a button that says, "Click here to load faster". Each time they click the loading bar starts all over again. That'll keep them entertained till they finally give up.
The problem with a place/program/system that would help rate Customer service is manyfold. First, how reliable can it be? There are people out there that believe as I do, if I can take the time to complain I'll also take the time to complement. There are actually a lot of people who take the few extra minutes to let someone's supervisor or comment board know that they received good customer service. But compared to those that are upset for whatever reason, those people's voices are always silenced. For instance, we had a teacher rating system at my university. The teachers were rated in very detailed categories on a sliding point scale, and then voters were allowed to leave comments. The problem would be people's feedback wouldn't match up. There were redundant questions worded completely different but meaning the same thing and people would answer differently. Then people would just answer whatever to the questions and just put all their frustrations in the comments. Others yet would want to give the teacher a bad rating because they did poorly on one assignment. As far as customer service is concerned, there are too many factors to keep an accurate rating of any business. Here is an example; Mrs. Jones calls a cable company because she is having problems accessing her Internet service. Now we all know there a lot of reasons why Mrs. Jones might not be able to access the Internet. Lets say on this first call her problem is a winsock issue, that's an OS based issue. An issue for which Mrs. Jones would have to call her OEM or MS, yet she gets upset and curses the customer service rep. If she took any sought of survey, since she is the one receiving the customer service she is the only one fit to rate it, she would give that company bad ratings regardless of how well the customer service rep handled her problem. You people wouldn't believe how many kinds of calls can fall into this category. I am a customer service rep at a cable company. I'd say maybe on average I take over 200 calls a day. I can count on my fingers how many of those people calling in actually have a legit gripe against my company. The rest have the TV on the wrong channel, haven't paid their bills, are stealing cable (happens all the time, yes they call in), are having 3rd party equipment problems, etc etc etc. Basically non-cable related issues that we have no way of fixing over the phone. That is why any kind of rating system wouldn't work. This doesn't mean that there isn't bad customer service; I've had bad customer service from plenty of companies, especially insurance companies. I just don't see there being a why to effectively rate a company externally. As far as getting the results of each phone call and getting your services credited back, the easiest thing to say is a lot of people have 10-minute outages on program that will be shown again. The first thing they ask for is a month of credit. Believe me, if any such results were ever released all that would happen is the results would end up changing so that you would see a whole lot less crediting.
Lets get this straight, you are complaining about text being in all caps? I personally have never had a problem reading things in all caps. Especiallying on command line based software or OS's. I actually perfer the all caps text because TO ME its easier to read. I don't care if you think all caps is screaming or rude or whatever. That is just stupid. The software that we use in my company when you first open it up it turns your caps lock on for you. A much more practical and time saving way then programming the case functions into the program. I guess what I am saying is bottom line, why do you care? Caps lock or no Caps lock, that shouldn't be a question.
I'm a little confused. What exactly happened here? If MS had a patent on software why would they have to shell out money to another company? Isn't that the point of a patent, the idea belongs to you so no one else can use it to profit? Can someone clear up my confusion on this plz.