Have you tried cancelling your vonage service? I had vonage for ~1.5 years. I was quite happy with their service. Other than the fact that my internet would die when my 900KHz cordless phone would go off, everything else worked fine.
However...I had to move eventualy and so decided to cancel my vonage service.
On 3-4 different phone call attempts to their customer service (which appeared to be in India), they would intentionally hangup the phone on me after I had been on hold for over 45mins each time. The line would be clear until I would say "I would like to cancel my service". Within a minute or two after that the line would mysteriously get disconnected.
I ended up paying for 3-4 months after I moved because they simply wouldn't let me cancel my acct. I finally changed my credit card number to stop their automatic charges. About a year later I receive a call from a collection agency saying I had to pay another $60 in service fee's because according to their "Terms of Service" I had to send a certified letter to cancel.
I had my friend read their TOS (he is a lawyer). No where in their TOS does it specify that you have to send a certified letter to cancel. According to my friend, if I had made a genuine attempt to cancel and they would not let me cancel, I wasn't liable for the charges.
You can read their TOS yourself (http://vonage.com/features_terms_service.php?lid= footer_terms). There is no mention of a certified letter being required to cancel their service.
I just paid the collection agency. I was glad to pay the extra $100 or so in service I never received just to get vonage out of my life. So enjoy their service, but good luck to you when it comes time to cancel.
While I am a relatively new dentist (graduated from UCLA a few years back) I must disagree with you. As much as you may think, there really is no major conspiracy going on. I do agree that most of the dentistry in this country is horrible. But I assure you that dentistry in most countries outside the U.S is a lot worst. I specialize in root canals and a lot of the root canals coming from east europe (poland, russia etc) are just simply terrible. Believe what you may, but I highly recommend you not follow one person's bad experience. I would never recommend getting dental work done in a 3rd world country. It might end up costing you 1/5th of what it does here, but you end up getting what you pay for...which usually ends up being really poor material and poor quality work.
I had vonage for about 3 months. their service is great (no static, no downtime) but their customer service is horrible. I had to move and called them. they would repeatedly hang up on me. finally frustrated, I tried to cancel my service. it is simply impossible to cancel their service. they will just hang up on you. their customer service is terrible.
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Have you tried cancelling your vonage service?
= footer_terms). There is no mention of a certified letter being required to cancel their service.
I had vonage for ~1.5 years. I was quite happy with their service. Other than the fact that my internet would die when my 900KHz cordless phone would go off, everything else worked fine.
However...I had to move eventualy and so decided to cancel my vonage service.
On 3-4 different phone call attempts to their customer service (which appeared to be in India), they would intentionally hangup the phone on me after I had been on hold for over 45mins each time. The line would be clear until I would say "I would like to cancel my service". Within a minute or two after that the line would mysteriously get disconnected.
I ended up paying for 3-4 months after I moved because they simply wouldn't let me cancel my acct.
I finally changed my credit card number to stop their automatic charges.
About a year later I receive a call from a collection agency saying I had to pay another $60 in service fee's because according to their "Terms of Service" I had to send a certified letter to cancel.
I had my friend read their TOS (he is a lawyer). No where in their TOS does it specify that you have to send a certified letter to cancel. According to my friend, if I had made a genuine attempt to cancel and they would not let me cancel, I wasn't liable for the charges.
You can read their TOS yourself (http://vonage.com/features_terms_service.php?lid
I just paid the collection agency. I was glad to pay the extra $100 or so in service I never received just to get vonage out of my life. So enjoy their service, but good luck to you when it comes time to cancel.
While I am a relatively new dentist (graduated from UCLA a few years back) I must disagree with you.
As much as you may think, there really is no major conspiracy going on.
I do agree that most of the dentistry in this country is horrible. But I assure you that dentistry in most countries outside the U.S is a lot worst. I specialize in root canals and a lot of the root canals coming from east europe (poland, russia etc) are just simply terrible.
Believe what you may, but I highly recommend you not follow one person's bad experience. I would never recommend getting dental work done in a 3rd world country. It might end up costing you 1/5th of what it does here, but you end up getting what you pay for...which usually ends up being really poor material and poor quality work.
I had vonage for about 3 months. their service is great (no static, no downtime) but their customer service is horrible.
I had to move and called them. they would repeatedly hang up on me. finally frustrated, I tried to cancel my service. it is simply impossible to cancel their service. they will just hang up on you. their customer service is terrible.