I clean spyware/adware/virii...etc. from client computers daily. I haven't found a piece of malware yet that has forced me to just wipe clean and reload. I think the real problem is the man hours needed to clean a severely infected machine. I don't know...maybe I just haven't run across the malware they are referring too but I've seen some pretty nasty ones that do frustrate me to no end.
"You can use a search engine to find a prostitute or drugs and other forms of illegal "entertainment" so why does copyright infringement the ipso-facto crime of the century?"
It's called $$money$$...copyrights are worth billions...where your poor little prostitute is just a $20 crack whore.
I just updated Windows with the new patch and !!Whammo!! all the/. posts are black where all I can read is the subject and links. Anyone else have this problem? Works fine in Firefox and Opera though...so I could really care less. Just curious if anyone else is having the same issue.
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I just/.ted your Mom.
Every game I've tried from SOE has been buggy, incomplete and not well planned. And to top it all off...they stole $45 subscription fees from me. I played EQII for several months hoping the game would be EQI but with more and better content. I have to admit I liked a good portion of EQII but quickly came to realize it paled in comparison to World of Warcraft. I canceled my EQII account using SOE's webpage. I went through all the steps even answered their "Why are quitting questions?" (Just to tell them their game was sucking)and closed my account. Everything was fine until 3 months later I noticed I was still getting charged (for some reason I didn't see the previous 2 months bank statements or overlooked somehow) for my subscription fee. I called up SOE to correct this but of course I couldn't get through so I used their Online Chat service. I told the CSR what had happened...explaining that I closed out my account online and it told me my account was canceled but I was still getting charged. I told him to please make sure my account was canceled and to refund the 3 months I didn't play. He then said ok...your account is canceled now. I asked about the refund on the 3 months and he said he couldn't do that and couldn't help me further. I eventually got through on the long distance phone call (costing me more money) and explained what had happened and demanding my $45 back. The guy on the line was nice but still informed me he could not do that but I could speak to the person in charge of billing. I said, "GREAT!!". Then he said only by email. So I sent this person, LTuttle, an email explaining for the third time my story. He sent back an email apologizing and after reviewing my case where he saw there was no account activity for those three months he said he would refund my card. I said, "GREAT!!". Then I thought about it and sent him another email asking what he was refunding? He said he could only refund 1 month of the subscription. I replied asking why only 1 month when clearly (according to him) I hadn't played for three months and there was an error when canceling my account online. He never replied back to that email or any other email I sent him. AND!!....SOE never even refunded the fee for one of the months they said they would and had. (His words, "I HAVE refunded one month subscription to your credit card"). What kind of customer service is that? I sent another email telling them how badly treated I was and that I will never buy an SOE game ever again. I promptly canceled my fiancee's account (She wasn't playing really anyways) and persuaded two of my other friends to cancel theirs and move to WoW with me. In the long run because SOE wouldn't refund $45 they ended up losing several hundred dollars or more in lost subscription fees plus future game purchases. (I know...I know...I'm a small fish in a big ocean) but as people can see SOE is going down...just look at SW Galaxies...hell look at Sony in general who has reported profit losses and are now having to deal with the XCP rootkit fiasco and all the losses that will come of that.
BTW...It's not about the money ($45 is chump change)...it's about respecting your customers./Down with Sony...
Slashdot Mirror
I clean spyware/adware/virii...etc. from client computers daily. I haven't found a piece of malware yet that has forced me to just wipe clean and reload. I think the real problem is the man hours needed to clean a severely infected machine. I don't know...maybe I just haven't run across the malware they are referring too but I've seen some pretty nasty ones that do frustrate me to no end.
"You can use a search engine to find a prostitute or drugs and other forms of illegal "entertainment" so why does copyright infringement the ipso-facto crime of the century?" It's called $$money$$...copyrights are worth billions...where your poor little prostitute is just a $20 crack whore.
I just updated Windows with the new patch and !!Whammo!! all the /. posts are black where all I can read is the subject and links. Anyone else have this problem? Works fine in Firefox and Opera though...so I could really care less. Just curious if anyone else is having the same issue.
--------
I just /.ted your Mom.
Every game I've tried from SOE has been buggy, incomplete and not well planned. And to top it all off...they stole $45 subscription fees from me. I played EQII for several months hoping the game would be EQI but with more and better content. I have to admit I liked a good portion of EQII but quickly came to realize it paled in comparison to World of Warcraft. I canceled my EQII account using SOE's webpage. I went through all the steps even answered their "Why are quitting questions?" (Just to tell them their game was sucking)and closed my account. Everything was fine until 3 months later I noticed I was still getting charged (for some reason I didn't see the previous 2 months bank statements or overlooked somehow) for my subscription fee. I called up SOE to correct this but of course I couldn't get through so I used their Online Chat service. I told the CSR what had happened...explaining that I closed out my account online and it told me my account was canceled but I was still getting charged. I told him to please make sure my account was canceled and to refund the 3 months I didn't play. He then said ok...your account is canceled now. I asked about the refund on the 3 months and he said he couldn't do that and couldn't help me further. I eventually got through on the long distance phone call (costing me more money) and explained what had happened and demanding my $45 back. The guy on the line was nice but still informed me he could not do that but I could speak to the person in charge of billing. I said, "GREAT!!". Then he said only by email. So I sent this person, LTuttle, an email explaining for the third time my story. He sent back an email apologizing and after reviewing my case where he saw there was no account activity for those three months he said he would refund my card. I said, "GREAT!!". Then I thought about it and sent him another email asking what he was refunding? He said he could only refund 1 month of the subscription. I replied asking why only 1 month when clearly (according to him) I hadn't played for three months and there was an error when canceling my account online. He never replied back to that email or any other email I sent him. AND!!....SOE never even refunded the fee for one of the months they said they would and had. (His words, "I HAVE refunded one month subscription to your credit card"). What kind of customer service is that? I sent another email telling them how badly treated I was and that I will never buy an SOE game ever again. I promptly canceled my fiancee's account (She wasn't playing really anyways) and persuaded two of my other friends to cancel theirs and move to WoW with me. In the long run because SOE wouldn't refund $45 they ended up losing several hundred dollars or more in lost subscription fees plus future game purchases. (I know...I know...I'm a small fish in a big ocean) but as people can see SOE is going down...just look at SW Galaxies...hell look at Sony in general who has reported profit losses and are now having to deal with the XCP rootkit fiasco and all the losses that will come of that. BTW...It's not about the money ($45 is chump change)...it's about respecting your customers. /Down with Sony...