If you purchased the laptop with a credit card, you may be able to get the credit card company to help you. Contact your credit card issuer and tell them the situation. They have the power to simply reverse the charges in many situations, and that threat is often enough to force the retailer to do the repair work.
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If you purchased the laptop with a credit card, you may be able to get the credit card company to help you. Contact your credit card issuer and tell them the situation. They have the power to simply reverse the charges in many situations, and that threat is often enough to force the retailer to do the repair work.