You are actually right. I work at Fujitec and have knowledge of this project. When we were approached to install our destination floor guidance system in the Seattle job, our simulations showed that it would have no effect on reducing elevator wait times. The full benefit of our AI system was already being realized within the elevator controller. This system learns traffic flow problems and parks cars where they will most likely be needed next. (i.e. the lobby in during morning rush).
We are also installing the system in the new New York Times building. There, our simulations showed a cost savings only for high traffic floors, such as the lobby and cafeteria floors. Regardless, they too have opted to have the system installed on every floor!
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You are actually right. I work at Fujitec and have knowledge of this project. When we were approached to install our destination floor guidance system in the Seattle job, our simulations showed that it would have no effect on reducing elevator wait times. The full benefit of our AI system was already being realized within the elevator controller. This system learns traffic flow problems and parks cars where they will most likely be needed next. (i.e. the lobby in during morning rush). We are also installing the system in the new New York Times building. There, our simulations showed a cost savings only for high traffic floors, such as the lobby and cafeteria floors. Regardless, they too have opted to have the system installed on every floor!