The freezer technique definately works in some cases.
Several hours in the freezer has earned me just enough time to copy off what I needed before it died for good.
*raise*
Celeron 600 @ 900 running as a server. One day I just noticed it was dead and it never came back, so I ordered a 1ghz+ for $17 off pricewatch and it is back in business!
You misunderstood. I've been buying from them since '02, the USB cable incident was 3 weeks ago. It was mearly an example of the type of service I've received over the years, and in response to the "they charge restocking fees and return shipping".
I once thought I'd save a few dollars buying from the lowest on PriceWatch a few years ago. Bought an ABit motherboard, only to get it all running with 3 days work of config and software install, only to realize my bad overclocking board reported an idle, non-overclocked CPU temp of 175F. When I called to have them cross-ship me a replacement, I went through 3 people who couldn't speak english. Literally. The most I understood was "no cross-ship, only you return and we ship another, you pay costs.". Never again, only NewEgg.
I ordered the wrong USB cables with an order about 3 weeks ago. I got the mini 4 pin connector on one end. It was my fault, I didn't look close enough.
I called and told them I wanted to exchange. They explained they didn't exchange, only refund and re-order. I told them that was fine. He said hold on while I get an RMA number. Then came back and said "just keep the cables".
$18 worth of product, not a lot of money, but this is indicitive of the support I've received from them over the years. They are the only company I order from now for parts. I've built my last 4 systems, bought 6 19" LCDs, and built 2 systems for my office mates. This ads up to several thousand dollars over many many orders, and I've never been anything but satisfied.
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The freezer technique definately works in some cases. Several hours in the freezer has earned me just enough time to copy off what I needed before it died for good.
*raise* Celeron 600 @ 900 running as a server. One day I just noticed it was dead and it never came back, so I ordered a 1ghz+ for $17 off pricewatch and it is back in business!
You misunderstood. I've been buying from them since '02, the USB cable incident was 3 weeks ago. It was mearly an example of the type of service I've received over the years, and in response to the "they charge restocking fees and return shipping".
I once thought I'd save a few dollars buying from the lowest on PriceWatch a few years ago. Bought an ABit motherboard, only to get it all running with 3 days work of config and software install, only to realize my bad overclocking board reported an idle, non-overclocked CPU temp of 175F. When I called to have them cross-ship me a replacement, I went through 3 people who couldn't speak english. Literally. The most I understood was "no cross-ship, only you return and we ship another, you pay costs.". Never again, only NewEgg.
BTW, it was 2 long USB Cables, not one.
Oh ya?
I ordered the wrong USB cables with an order about 3 weeks ago. I got the mini 4 pin connector on one end. It was my fault, I didn't look close enough.
I called and told them I wanted to exchange. They explained they didn't exchange, only refund and re-order. I told them that was fine. He said hold on while I get an RMA number. Then came back and said "just keep the cables".
$18 worth of product, not a lot of money, but this is indicitive of the support I've received from them over the years. They are the only company I order from now for parts. I've built my last 4 systems, bought 6 19" LCDs, and built 2 systems for my office mates. This ads up to several thousand dollars over many many orders, and I've never been anything but satisfied.