exactly, occasionally I've had people with his attitude @ AC, Dell, etc. I just get a ticket# and call someone else back. Guys like him don't really want to help, they just want to go home at the end of the day.
what division were you in?
I've used Applecare for 6 years and they've never even suggested i purchase anything, from them or elsewhere..
that sounds a little fishy to me.
While tend to sympathize with tech support folks, this guy is a whiny prick. he keeps moaning about how terrible his job is, but he stayed there for 4 years! Keeps bragging about his skillz, but can't seem to get off his ass and find another gig, I guess cause "the pay is pretty good," or somehow having his job made it too hard to mve up.
I hate any and all IT-types that condescend to people who don't know how to fix a computer. The line "I don't work well with liberal arts school graduate wussies. I tend to make them cry. It's not intentional, it's just that they're idiots" says it all. What a fucking prick. I went to art school, and I'm Apple-certified, but I'm pretty sure he'd call me an idiot too.
The sad truth is there's a huge amount of users out there that consider computers appliances and nothing more. PEBKAC is a reality, but they've not been trained to troubleshoot systems, because their jobs never required them to do so. That's were the IT-arrogance comes from.. dealing with comp problems is easy most of the time, but not if you never did it.. it' annoying to have to explain the basics to people, and yes there are plently of idiots... and that's what AppleCare is for. DUh.
Yeah, well Windoze earned its reputation as a buggy, inseure OS.
Maybe every single accusation isn't quite fair, but the majority are, and until ms improves its products it will stay the same.
isn't this last week's news? didn't this discussion already happen?
Anybody who's used Macs for a long period of time knows that they aren't 'safe.' But they are a HELL of a lot saf-er.
amazing.
it used to be 'Macs have no viruses because nobody uses them.'
Now that it's widely agreed that they're pretty great and Xp is a royal pain to secure, it's 'see, I told you Macs aren't any better.'
YES THEY ARE! and yes I use both.
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get out of the house once in a while, its Windoze users that are clueless about *nix
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exactly, occasionally I've had people with his attitude @ AC, Dell, etc.
I just get a ticket# and call someone else back. Guys like him don't really want to help, they just want to go home at the end of the day.
what division were you in? I've used Applecare for 6 years and they've never even suggested i purchase anything, from them or elsewhere.. that sounds a little fishy to me.
While tend to sympathize with tech support folks, this guy is a whiny prick. he keeps moaning about how terrible his job is, but he stayed there for 4 years! Keeps bragging about his skillz, but can't seem to get off his ass and find another gig, I guess cause "the pay is pretty good," or somehow having his job made it too hard to mve up.
I hate any and all IT-types that condescend to people who don't know how to fix a computer. The line "I don't work well with liberal arts school graduate wussies. I tend to make them cry. It's not intentional, it's just that they're idiots" says it all. What a fucking prick. I went to art school, and I'm Apple-certified, but I'm pretty sure he'd call me an idiot too.
The sad truth is there's a huge amount of users out there that consider computers appliances and nothing more. PEBKAC is a reality, but they've not been trained to troubleshoot systems, because their jobs never required them to do so. That's were the IT-arrogance comes from.. dealing with comp problems is easy most of the time, but not if you never did it.. it' annoying to have to explain the basics to people, and yes there are plently of idiots... and that's what AppleCare is for. DUh.
not really, the first poster just started yet another flamewar, shouldv'e alked about the article. /. is getting pretty bad these days
Yeah, well Windoze earned its reputation as a buggy, inseure OS. Maybe every single accusation isn't quite fair, but the majority are, and until ms improves its products it will stay the same.
Sorry, fella, but corprations carry a social responsibility as well. Your red state is showing.
so annoying.. what the hell has this to do with the article. please stop philosiphizing. you guys are a joke
yeah, Macs are reeeeally hard to 'navigate about.'
doofus.
I'm pretty sure that's why the whole 'mouse' thing caught on.
isn't this last week's news? didn't this discussion already happen? Anybody who's used Macs for a long period of time knows that they aren't 'safe.' But they are a HELL of a lot saf-er. amazing. it used to be 'Macs have no viruses because nobody uses them.' Now that it's widely agreed that they're pretty great and Xp is a royal pain to secure, it's 'see, I told you Macs aren't any better.' YES THEY ARE! and yes I use both.
get out of the house once in a while, its Windoze users that are clueless about *nix