Every time I talk to my dad, he rants about his $100+ bill for internet and cable. It's not that he can't afford it, it's that when he was a kid, TV was free!
Comcast is horrible. I bought a cable modem so I wouldn't have to pay a $3 rental fee each month. I wonder how many people just shell out the $3 each month. Anyway, I switched modems and my internet stopped working. I had to call Comcast to reconfigure my set-up, and then had to call for service for my router to get my wireless up and running again. 3+ hours to keep my wireless working after switching modems. Ridiculous.
When I initially had my cable and internet installed, I was told that the install fee would be $25. OK, fine. But then, I get the bill, and it's $50. Only after calling Comcast (always a treat), and having the representative talk to her manager that I got the install fee docked to $30.
Oh, and then a few months ago, Comcast decided to start charging you $5 to cancel your service. Now that's Comcastic.
My favorite technique is to respond with a "Do not call" fax, but make it white text on a black background. It will use up a lot of their toner and it gets the point across.
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Every time I talk to my dad, he rants about his $100+ bill for internet and cable. It's not that he can't afford it, it's that when he was a kid, TV was free! Comcast is horrible. I bought a cable modem so I wouldn't have to pay a $3 rental fee each month. I wonder how many people just shell out the $3 each month. Anyway, I switched modems and my internet stopped working. I had to call Comcast to reconfigure my set-up, and then had to call for service for my router to get my wireless up and running again. 3+ hours to keep my wireless working after switching modems. Ridiculous. When I initially had my cable and internet installed, I was told that the install fee would be $25. OK, fine. But then, I get the bill, and it's $50. Only after calling Comcast (always a treat), and having the representative talk to her manager that I got the install fee docked to $30. Oh, and then a few months ago, Comcast decided to start charging you $5 to cancel your service. Now that's Comcastic.
My favorite technique is to respond with a "Do not call" fax, but make it white text on a black background. It will use up a lot of their toner and it gets the point across.