I did work for NCR for 3 years from 2000 to 2003. There was a layoff coming and I volunteered for it. You are right, they overpromise what they could deliver. We managed though, but I believe many SLA times were modified by managers.
I don't believe in Strikes or Unions... the technician should just walk and go find a better job... which I did.
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I did work for NCR for 3 years from 2000 to 2003. There was a layoff coming and I volunteered for it. You are right, they overpromise what they could deliver. We managed though, but I believe many SLA times were modified by managers. I don't believe in Strikes or Unions... the technician should just walk and go find a better job... which I did.