It is the freakin internet ! your gunna have a unstable phone regardless of what you do, no different than the possibility of land lines going down, when you purchase a voip phone you are taking that risk, only an Idiot could not envision that scenario. And where were this guys neighbors? Could he have not ran next door and alerted somone with a land line, somehow I doubt noone else in the neighborhood had no cell, no land line, or anything. The bottom line to this story is this guy is an IDIOT. Vonage should not have any responsibility for this.
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It is the freakin internet ! your gunna have a unstable phone regardless of what you do, no different than the possibility of land lines going down, when you purchase a voip phone you are taking that risk, only an Idiot could not envision that scenario. And where were this guys neighbors? Could he have not ran next door and alerted somone with a land line, somehow I doubt noone else in the neighborhood had no cell, no land line, or anything. The bottom line to this story is this guy is an IDIOT. Vonage should not have any responsibility for this.