It could have been something as simple as the couple were totally clueless when it came to computer hardware and the machine 'stopped working'. So they brought it into BB and found out that their motherboard died, and the harddrive was about to go, so they had both replaced.
They'd have no idea how or what to do to fix either thing, so when they asked if the old one would be wiped clean they assumed it would actually be wiped clean. Never trust anyone!
While this reply doesn't really address the computer IT issues you raised, I figured I'd make a suggestion anyway. The one industry that is always hiring is the medical field. If you want job security, and a variety of jobs as well, then I'd suggest looking into the medical industry. Want to have a job anywhere in the United States? Registerd Nurse is the way to go, in regards to the medical field I mean.
I'm a programmer, and if my back wasn't shot I'd be mid-way through school to become a nurse right now. As it is I'm still tossing up trying to get another degree, in nursing this time, so I can have a steady field to work in.
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Unless of course we want to actually, you know, play the card game.
It could have been something as simple as the couple were totally clueless when it came to computer hardware and the machine 'stopped working'. So they brought it into BB and found out that their motherboard died, and the harddrive was about to go, so they had both replaced. They'd have no idea how or what to do to fix either thing, so when they asked if the old one would be wiped clean they assumed it would actually be wiped clean. Never trust anyone!
While this reply doesn't really address the computer IT issues you raised, I figured I'd make a suggestion anyway. The one industry that is always hiring is the medical field. If you want job security, and a variety of jobs as well, then I'd suggest looking into the medical industry. Want to have a job anywhere in the United States? Registerd Nurse is the way to go, in regards to the medical field I mean. I'm a programmer, and if my back wasn't shot I'd be mid-way through school to become a nurse right now. As it is I'm still tossing up trying to get another degree, in nursing this time, so I can have a steady field to work in.