Too many companies go with in-the-ear type styles... these won't work with most hearing aids, thereby limiting their potential audience. Only one of the headsets shown has even the remotest potential of being useful to that demographic group, and I'm still not convinced.
I've gone through tech support growing pains with my parents as well. Here's how I survived.
When my parents bought computers for their respective mothers, I made them be primary tech support for their parents. First, this taught them how it felt when the shoe was on the other foot, giving them greater patience. Second, they started figuring things out on their own, meaning less phone calls for me. Encourage manual use, it helps.
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Too many companies go with in-the-ear type styles... these won't work with most hearing aids, thereby limiting their potential audience. Only one of the headsets shown has even the remotest potential of being useful to that demographic group, and I'm still not convinced.
I've gone through tech support growing pains with my parents as well. Here's how I survived.
When my parents bought computers for their respective mothers, I made them be primary tech support for their parents. First, this taught them how it felt when the shoe was on the other foot, giving them greater patience. Second, they started figuring things out on their own, meaning less phone calls for me. Encourage manual use, it helps.