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User: Ingwenya

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  1. Re:He is correct on Why "Running IT As a Business" Is a Bad Idea · · Score: 1

    Those questions are relevant, even of CutePDF. If the end users are people preparing patents for the USPTO, they may well run into issues submitting PDF's generated with CutePDF. The USPTO has stringent requirements around the PDF format. Likewise, certain courts can have issues with different PDF's for e-filing. Don't get me wrong, I deployed it firm wide when the bean counters would not give budget for something else, but I only deployed it after due diligence.

  2. Ask them to bring it in... on Cutting Off an Over-Demanding End-User? · · Score: 1

    I work for a firm of professionals. Sometimes I get requests from shareholders or their family for assistance with PC issues. Whilst I am more than willing to help, I always ask that they bring it in for me to look at. There is sometimes the implication in the request is for me to go to their home. That I will not do as it sets a bad precedent. If the problem is bad enough that it cannot be fixed by the teenage nephew, then they bring it. Most of the time they find someone else.