PC Friendly, http://www.pcfriendly.com offers support for any problems related to playing The Matrix. Their support number is 408-436-6709 is open from 8:00AM to 7:30PM PST. They will provide support for both PC and Apple and are also as an added service are keeping those with home systems up to date on fixes to the players. On the home players: Currently Zenith is the only one with a fix. Samsung was also quick to respond and is working on a fix. Sony and Pioneer have requested customers contact them directly. Many of the PC Decoders are also working on fixes some of which are in testing now. Apple is also updating the Apple DVD player (version 1.3) and the update should be available soon. Hope this helps. FuzzyArt fuzzyart@hotmail.com
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PC Friendly, http://www.pcfriendly.com offers support for any problems related to playing The Matrix. Their support number is 408-436-6709 is open from 8:00AM to 7:30PM PST. They will provide support for both PC and Apple and are also as an added service are keeping those with home systems up to date on fixes to the players. On the home players: Currently Zenith is the only one with a fix. Samsung was also quick to respond and is working on a fix. Sony and Pioneer have requested customers contact them directly. Many of the PC Decoders are also working on fixes some of which are in testing now. Apple is also updating the Apple DVD player (version 1.3) and the update should be available soon. Hope this helps. FuzzyArt fuzzyart@hotmail.com