I complained to Charter (I was in a pissy mood that day) and politely asked them to either give me the IP of an alternative charter DNS server that did not perform this crap, or to tell me what data they where retaining, how was my privacy protected, how would data be used...
I had an alternative DNS server address before the end of the day:)
I am in the same boat with these morons. The dispute is with Belo Corporation who distribute NBC HD in this market; they pulled the signal without warning in early January. I called Charter and had to explain to the clueless rep what was going on as he didn't know. Also sent a pissy email to Charter customer service (ha) and got the usual corporate speak in return.
The kicker though, is yesterday WCNC (local NBC affiliate, and Belo company) carry the same story... but with nooooo mention of the fact that they are screwing charter customers. Unbelievable.
So I'm paying monthly for HD service, and I've got a $20 indoor antenna next to my $2000 tv. Brilliant.
I believe it's a question of liability - the last thing that auto makers (and I should imagine especially Ford at the moment) is the risk of an iPod-sized brick flying around the cabin in the event of a collision, all because they put the interface in a sue-worthy position...
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I complained to Charter (I was in a pissy mood that day) and politely asked them to either give me the IP of an alternative charter DNS server that did not perform this crap, or to tell me what data they where retaining, how was my privacy protected, how would data be used... I had an alternative DNS server address before the end of the day :)
I am in the same boat with these morons. The dispute is with Belo Corporation who distribute NBC HD in this market; they pulled the signal without warning in early January. I called Charter and had to explain to the clueless rep what was going on as he didn't know. Also sent a pissy email to Charter customer service (ha) and got the usual corporate speak in return. The kicker though, is yesterday WCNC (local NBC affiliate, and Belo company) carry the same story... but with nooooo mention of the fact that they are screwing charter customers. Unbelievable. So I'm paying monthly for HD service, and I've got a $20 indoor antenna next to my $2000 tv. Brilliant.
I believe it's a question of liability - the last thing that auto makers (and I should imagine especially Ford at the moment) is the risk of an iPod-sized brick flying around the cabin in the event of a collision, all because they put the interface in a sue-worthy position...