Honestly I'm shocked that Sony hasn't taken a larger hit. I think the bloggers that really covered this story chose to focus on Dell for whatever reason, and so they took the bulk of the PR pain. Now that Apple is having issues too we're seeing Sony as being easier to blame.
I almost feel bad for Dell (almost). I think they've taken more than their share of the blame. Check out this analysis of this issue:
"By delaying any announcement, Dell harmed its position on multiple fronts. It allowed the Consumer Product Safety Commission to define the story and cloak itself in the garb of public protector. Nor was the agency shy about describing the recall as the "largest computer-related recall in history." The magnitude of the disaster became an integral part of the story reported in the first few paragraphs of both the Austin American-Statesman and Wall Street Journal Online on August 15th. Dell thus fell victim to the "Law of ST." Words like "largest" or "first" or "worst" become the story itself."
from this article
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Honestly I'm shocked that Sony hasn't taken a larger hit. I think the bloggers that really covered this story chose to focus on Dell for whatever reason, and so they took the bulk of the PR pain. Now that Apple is having issues too we're seeing Sony as being easier to blame. I almost feel bad for Dell (almost). I think they've taken more than their share of the blame. Check out this analysis of this issue: "By delaying any announcement, Dell harmed its position on multiple fronts. It allowed the Consumer Product Safety Commission to define the story and cloak itself in the garb of public protector. Nor was the agency shy about describing the recall as the "largest computer-related recall in history." The magnitude of the disaster became an integral part of the story reported in the first few paragraphs of both the Austin American-Statesman and Wall Street Journal Online on August 15th. Dell thus fell victim to the "Law of ST." Words like "largest" or "first" or "worst" become the story itself." from this article