Domain: custhelp.com
Stories and comments across the archive that link to custhelp.com.
Stories · 14
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Nvidia To Cease Producing New Drivers For 32-Bit Systems (arstechnica.com)
An anonymous reader quotes a report from Ars Technica: While most people have probably made the switch by now, yet another reason to drop 32-bit operating systems and move to 64-bits is coming. Version 390 of Nvidia's graphics drivers, likely to arrive in January, will be the last to contain support for 32-bit versions of Windows (7, 8/8.1, and 10), Linux, and FreeBSD. There will be another year of security updates for 32-bit drivers, but all new features, performance enhancements, and support for new hardware will require the use of a 64-bit operating system and 64-bit drivers. Reasons to stick with 32-bit Windows are at this point few and far between. 64-bit Windows has superior security to 32-bit, and while it varies with workload, 64-bit applications can run somewhat faster than 32-bit counterparts; for workloads that won't fit within the constraints of 32-bit software, the difference is of course enormous. Generally, those who continue to use the 32-bit operating system tend to be subject to some kind of legacy constraint. 32-bit drivers won't work in 64-bit Windows, so obscure but mission critical hardware can extend the life of 32-bit systems. -
Sprint Faces Backlash For Adding MDM Software To Devices (csoonline.com)
itwbennett writes: On Wednesday, Sprint customer Johnny Kim discovered an in-store technician adding MDM software to his personal iPhone 6 without prior notice or permission. Kim took to Twitter with his complaint, sparking a heated conversation about privacy and protection. One expert who commented on the issue told CSO's Steve Ragan that 'it's possible Sprint sees the installation of MDM software as an additional security offering, or perhaps as a means to enable phone location services to the consumer.' But, as Ragan points out, 'even if that were true, it's against [Sprint's] written policy and such offerings are offered at the cost of privacy and control over the user's own devices.' (MDM here means "Mobile Device Management.") -
Telstra Bigpond To Use Outlook.com As Email Handler
New submitter sidevans writes "It looks like Australia's largest ISP is working closely with Microsoft and will soon be letting them handle customers emails using Outlook.com. The setup guide is available here. An interesting move, considering the National Broadband Network rollout is coming. What's in the future for other ISPs and how they handle email in Australia? Are the days of ISPs providing in-house email servers coming to an end?" -
Australia's Biggest Telco Sold Routers With Hardcoded Passwords
mask.of.sanity writes "Hardcoded usernames and passwords have been discovered in a recent line of Telstra broadband routers that allow attackers access to customer networks. The flaws meant customer unique passwords could be bypassed to access the device administrative console and LAN." -
Motorola Releases an Official Bootloader Unlocker
New submitter Nertskull writes "Motorola has released a tool to allow anyone to unlock the bootloader on their phone/tablet. The only supported device so far is the Photon Q 4G LTE, though three other devices are supported through their developer unlock program. Support for unlocking other devices is supposedly on its way." Motorola leads into the unlocking process with this amusing tidbit: "WARNING: Motorola strongly recommends against unlocking the bootloader and/or modifying or altering a device's software or operating system. Doing so can have unintended, unforeseen, and dangerous consequences, such as rendering the device unusable, violating applicable laws, or causing property damage and/or bodily injury, including death." Careful, folks; unlocking that bootloader might kill you. -
Motorola Releases an Official Bootloader Unlocker
New submitter Nertskull writes "Motorola has released a tool to allow anyone to unlock the bootloader on their phone/tablet. The only supported device so far is the Photon Q 4G LTE, though three other devices are supported through their developer unlock program. Support for unlocking other devices is supposedly on its way." Motorola leads into the unlocking process with this amusing tidbit: "WARNING: Motorola strongly recommends against unlocking the bootloader and/or modifying or altering a device's software or operating system. Doing so can have unintended, unforeseen, and dangerous consequences, such as rendering the device unusable, violating applicable laws, or causing property damage and/or bodily injury, including death." Careful, folks; unlocking that bootloader might kill you. -
Ask Slashdot: Managing Encrypted Android Devices In State and Local Gov't?
An anonymous reader writes "I am a systems administrator for a mid size state agency. We currently offer Blackberries to our staff, but we are migrating to Android devices in the near future. Since phones have sensative data (email, documents, etc.), what is a good choice for encrypting that data? Options abound, like OS-level encryption from Motorola and Samsung, 3rd party apps from GoTrusted and even a LUKS port for Android. Does anyone have experience managing encrypted Android devices? What are the important features I should be looking at? Many thanks in advance." (And, for that matter, are there good options for doing the same with iPhones? Other options to consider?) -
Scammers Work Around Two-Factor Authentication With Social Engineering
mask.of.sanity writes "Thieves have made off with $45k after they intercepted a victim's two factor online banking codes used to verify large transactions. The scammers got the Australian executive's mobile number from his daughter, and work place details from his willing secretary. Armed with this data, they bluffed Vodafone which ported his phone number, meaning the criminals could verify the bank's two factor verification codes generated during their spending spree and the victim never knew a thing." -
Download.com Now Wraps Downloads In Bloatware
MrSeb writes "At Download.com, page designs have been repeatedly tweaked over the years to push its updater software (now called TechTracker), TrialPay offers, and the site's mailing list. Bothersome, perhaps, but certainly not inexcusable. They've got to make money off the site somehow, after all, and banner ads don't always do the job. Now, things have taken a turn for the worse: Cnet has begun wrapping downloads in its own proprietary installer. Not only will this cause the reputation of free, legitimate software to be tarred by Cnet's bloatware toolbars, homepage changes, and new default search engines — but Cnet is even claiming that their installer wrapping is 'for the users.'" -
Blockbuster Total Access Unannounced Policy Change
NuclearCodeMonkey writes "Blockbuster Total Access has changed the terms of its user agreement without notice to users. Previously, users could return online (mailed) rentals in-store for free rentals. The next set of online rentals was immediately mailed out. Now, without notice, they have changed their policy so that the in-store free exchanges count against you, and no more online rentals are mailed out until the in-store rentals are returned. No wonder they are closing stores and losing to Netflix! Needless to say I am canceling my account in protest." Update - 3/15 at 11:55 by SS: NuclearCodeMonkey has sent new information about an email from Blockbuster which clarifies the situation. Read on for his follow-up. NuclearCodeMonkey writes
"A second email from Blockbuster Support admitted that a change in policy had taken place (the first didn't acknowledge it). And they stated I should have received a notice: 'We have updated your "Terms and Conditions" with regards to in-store exchanges. A week before March 2, 2009, notifications for this new policy was added as banners on the top of your queue page, announcements were also posted at your local Blockbuster store, and we have sent out emails to inform customers about the new change.' I did not see any of the aforementioned notices and I have double-checked and did not receive any email. At least one commenter did indicate he had received an email. So, maybe an announced change after all and I just got missed? I wouldn't want to mislead anyone." -
Guitar Hero World Tour Equipment Problems, Subscription Possibilities?
Guitar Hero: World Tour's recent launch saw boxes of plastic instruments flying off store shelves, quickly selling out in many areas. Unfortunately, many players reported problems with the bundled drums sets, prompting Activision to release a drum "tuning" application and a free midi-USB cable to connect the instruments to a PC. Otherwise, reviews for the game have been largely positive, and MTV's Multiplayer Blog did an analysis of using Rock Band drums in GH:WT, and vice-versa. Kotaku looked at which set was louder, coming to the conclusion that while they sound different, decibel levels are very similar. The early success in sales for GH:WT caused Activision to say holiday demand may not be met, and that they're examining two methods in particular to develop the franchise: instrument upgrades (hopefully less ludicrous than Logitech's $250 axe) and the possibility of a subscription-based model for user-generated content. "[Activision Blizzard CEO Bobby] Kotick says that there are now 25,000 user generated tunes that have been created for the game, and projected 'up to 100,000 songs' by the end of this year." -
Blockbuster Sued Over Late Fees Claim
DesiVideoGamer writes "CNN has a story about Blockbuster's violation of New Jersey's consumer fraud act in which they made false claims in their "No More Late Fees" campaign. New Jersey Attorney General Peter Harvey filed a lawsuit today in hopes that Blockbuster would stop misleading their customers into thinking they could keep their movie rentals as long as they want without penalty." -
Valve Cracks Down on 20,000 Users
An anonymous reader writes "Valve have disabled 20,000 steam user accounts belonging to users who have been caught using a pirated version of the game, or have attempted to use a cdkey to bypass the securom protection found on the retail version of the game. The Steam Forums have been swamped with people now claiming they are unable to play, many claiming they have had their accounts disabled for no reason. A Valve spokesman says, 'The number of people who actually had bought HL2 and used the CD key cheat was VERY small. VERY small. Most people just tried to rip off the game and not bother buying it.'" People are discovering that when you buy any product that is subject to "activation", you haven't really bought anything. -
Sims 2 Blocked by CD Copying Software
bairy writes "EA says The Sims 2 will refuse to run if you have Nero, CloneCD or Roxio's EasyCD installed on the same PC. Although they link to a patch to bypass this, a lot of people are upset by this."