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A lot of people make do with a USB wireless adapter if their internal breaks. If a $20 hack and a minor inconvenience is all it takes to keep it going, they will do it over spending $500+ on a new laptop. Of course a lot of people that do this aren't aware that the manufacture might have an extended service policy to cover the defect: http://hplies.com/

Sample of one? http://hplies.com/ http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277 http://support.apple.com/kb/ts2377 http://www.nvidia.com/object/io_1215037160521.html http://en.community.dell.com/dell-blogs/Direct2Dell/b/direct2dell/archive/2008/09/12/nvidia-gpu-update-limited-warranty-enhancement-details.aspx

Me and everyone I know with an nVidia Go 6150/7200 had them explode and render laptops unusable. http://hplies.com/

The HP Wifi problem was due to defective nVidia Chipset mounting package. nVidia had massive, massive numbers of defective GPU and chipset chips. Even some Apple models were impacted. http://hplies.com/

Capacitor_plague
How they handled it is no surprise, it's all about making the bux. Just ask HP how to keep the dough rolling in a crisis... at the customers' expense, of course.

That's good criteria, however I don't like a vendor that releases defective junk that delaminates from the mounting package, rendering the entire system useless under any OS: http://hplies.com/

This defect? http://hplies.com/

Getting off topic, but I just got an HP replaced for that reason (dead nVidia chip). (I'm an nVidia snob, which is why that lappy had one of their chips to begin with.) If you have a bad HP, take the advice at that site, and get a case manager. Using regular support, we had to send it in 3 times to get a working (though down-specced) machine. But once we got a case manager, they sent a new machine.

Let's just hope they fixed the manufacturing problems that are still dogging them.

I work fixing PCs for business and the public, and we have seen over 120 HP laptops with nVidia chipsets that have failed in the past six months. Usual symptoms are no video output (but otherwise boots), wifi card dropping out or just completely dead and not POSTing.

HP will do anything to get out of fixing the problem, which they won't even admit exists on most affected models. There is a website (http://www.hplies.com/) organising people in the US, but so far nothing similar for the UK.