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It's not just schools where people are encouraged to be spies. Check out this item from March 29, 2000 issue of Overlawyered.com

March 29 -- The bold cosmetologists of law enforcement. The New York Times took note this Sunday of efforts in Nevada and Connecticut to enlist beauty-parlor personnel in the task of identifying possible victims of domestic violence for referral to battered women's shelters and other social service agencies (see our March 16 commentary). Its report adds a remarkable new detail regarding the sorts of indicators that Nevada cosmetologists are being officially encouraged to watch for as signs of household violence (being licensed by the state, they have reason to listen with care to what's expected of them). "Torn-out hair or a bruised eye may signal abuse, but more subtle warning signs may come out in conversation. One Nevada hairdresser, [state official Veronica] Boyd-Frenkel said, told of a client who said: 'My husband doesn't want me to see my friend anymore. He says she is putting bad ideas in my head.'

"'Emotional abuse, intimidation, control, jealousy, overpossessiveness and constant monitoring,' she said, can be as sure signs of domestic violence as physical injuries." Does Ms. Boyd-Frenkel, who holds the title of "domestic violence ombudsman" for the attorney general of Nevada, really deem it "emotional abuse" and potential domestic violence when a husband seeks to warn a wife (or vice versa) away from a friend who's considered a bad influence? Is such spousal behavior really to trigger the notice of the official social-service apparatus, and its new deputies in the hair and nail salons of Nevada? (Jeff Stryker, "Those Who Stand and Coif Might Also Protect", New York Times, March 26).

It's not just schools where people are encouraged to be spies. Check out this item from March 29, 2000 issue of Overlawyered.com

March 29 -- The bold cosmetologists of law enforcement. The New York Times took note this Sunday of efforts in Nevada and Connecticut to enlist beauty-parlor personnel in the task of identifying possible victims of domestic violence for referral to battered women's shelters and other social service agencies (see our March 16 commentary). Its report adds a remarkable new detail regarding the sorts of indicators that Nevada cosmetologists are being officially encouraged to watch for as signs of household violence (being licensed by the state, they have reason to listen with care to what's expected of them). "Torn-out hair or a bruised eye may signal abuse, but more subtle warning signs may come out in conversation. One Nevada hairdresser, [state official Veronica] Boyd-Frenkel said, told of a client who said: 'My husband doesn't want me to see my friend anymore. He says she is putting bad ideas in my head.'

"'Emotional abuse, intimidation, control, jealousy, overpossessiveness and constant monitoring,' she said, can be as sure signs of domestic violence as physical injuries." Does Ms. Boyd-Frenkel, who holds the title of "domestic violence ombudsman" for the attorney general of Nevada, really deem it "emotional abuse" and potential domestic violence when a husband seeks to warn a wife (or vice versa) away from a friend who's considered a bad influence? Is such spousal behavior really to trigger the notice of the official social-service apparatus, and its new deputies in the hair and nail salons of Nevada? (Jeff Stryker, "Those Who Stand and Coif Might Also Protect", New York Times, March 26).

When searching Google for a cached copy of the professor's comments on the reviews (currently removed from the review site at his request), I found many references to this lawsuit.

One example was on Winmag last October.

Another example is marked November but my employer's smartfilter won't let me go there.

Even ZDnet carried it in October.

To reiterate: I hope the AOL class-action filers loose.... and I hope that they, their lawyers, their friends, the press, and random people on the street get peeved enough about the loss that public pressure forces the government to dump the UCITA and implement the software equivilent of the automotive "lemon laws" on the books in many states.

You'll probably get a kick out of the http://www.overlawyered.com website, especially in the section about class-action lawsuits...
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" It's a ligne Maginot-in-the-sky "