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AOLization of America

PanchoNB wrote to us with a feature that C|Net is currently running about the AOLization of America. I think it's been called the "McWorld" concept before, but the feature does a good job of looking at how powerful Time-Warner-AOL really is, as well as talking about the history and prospects.

46 of 199 comments (clear)

  1. One of the after-effects of AOLism ... by waldeaux · · Score: 2

    ... that I'm finding is that people are being hired into positions where most of their "Internet" experience has been AOL. I've hit a few situations where bringing up topics covered, say, in RFC's is met with completely blank stares because they've never heard of USENET, (or RFC's). This has evolved to the point where on some projects I'm working on, other members of teams are proposing "radically new ideas" that are just re-hashes of things that existed on the net years before AOL, etc., yet for THEM since it wasn't on AOL, it wasn't on the Internet. Another example: in providing user support for a portal site, we've had to apply the suffix "@aol.com" to e-mail addresses without an @ sign because changing them manually (or dealing with the after effects of just ignoring the problem) became too time consuming. In each case, there's the assumption that AOL is the Internet, or that the Internet is largely AOL. (Of course, one can also insert "Microsoft" there too --- I've had too many discussion cum arguments trying to convince people that Microsoft didn't "invent" the Internet any more than Al Gore did.)

  2. Re:Users can grow up by coaxial · · Score: 4

    Remember the infamous "Please send me pics of Sheryl Crow naked. Thank you" messages plastered all over USENET in summer '95? And there's countless other examples.

    ME TOO!

    :)

  3. It bears repeating again and again.... by RayChuang · · Score: 2

    Folks,

    I personally think that the article written in C|Net is proof that the AOL merger with Time-Warner is going to have MUCH more serious side effects than any power that Microsoft wields in the software market.

    The reason is simple: control by a few people a _very_ large fraction of our mass media outlets. Between all the AOL divisions and Time-Warner assets, they can effectively have a very large say in what we read in general interest periodicals, on we see on television (over-air broadcast, cable AND direct satellite), what we see in the movie theaters, what we hear with records, and soon what we read on the Internet. This is media control that Joseph Pulitzer and William Randolph Hearst at the beginning of the 20th Century could NOT begin to dream about, and the fictional Elliot Carver from the James Bond movie TOMORROW NEVER DIES is no longer a far-fetched character. To say it has harmful effects on the expression of free speech is a major understatement, to say the least.

    At least with Microsoft Windows 98/2000, you can run alternate web browsers from Netscape and Opera Software, use streaming-media programs from Real Networks and Apple, and even use alternate office productivity suites from Corel, Lotus/IBM and Sun/StarOffice.

    AOL will eventually give obvious preferential treatment to Time-Warner mass media output to AOL users, and this is VERY bad for its competition.

    --
    Raymond in Mountain View, CA
  4. Re:There's a difference by extrasolar · · Score: 2

    Computers are a new thing yet. Especially people who are just hopping in now. Give them a few years and they will get it.

    You not giving people enough credit. People are smart. If people are looking to find out about computers and technology, then AOL must comply. It is why Capitalism works. Businesses change based on the needs of the consumers.

  5. This is a serious issue by aphrael · · Score: 2

    Although not, I think, for the reasons stated.

    One of the great promises of the internet that caused everyone to buy into it in the mid-90s was that information distribution on the net was comparatively cheap (next to television or print) and, as a result, anybody could put anything on the net; it meant that information could be widely distributed in a way that had never been possible before.

    The risk involved in having a provider dominate the marketplace is that that won't necessarily be true. Not only could AOL choose to place 'filtering' software on its network, justify it on the grounds that it wants to protect its customers from evil things, and get away with it, but once it is large enough, it can put pressure on *other* providers to not host sites that AOL finds objectionable (by threatening to block the provider's entire IP range).

    Eventually, someone would step in with an antitrust action --- but it would take a while, and an immense amount of damage would be done in the meantime.

  6. More scary things about AOL by bughunter · · Score: 3
    They forgot to mention a few things that drove me to loathe AOL:
    • Poor Customer Service (especially by telephone)
    • Mediocre software (don't get me started!)
    • Spam (spam, spam, spam, spam, spam, spam, baked beans, spam and spam...)
    What scares me more than the monopoly idea (which I don't really buy) is the fact that AOL's overall mediocrity (spelling?) inures the newcomers of netizenry to universally bad design and crappy service. I mean, if Windows and AOL are what 90% of newbies are "trained" on, then how the hell are they supposed to know any better, or believe one of us when they are told about Linux or BSD or even Macintosh?

    AOL's software design habits are especially scary. Their programmers seem to intentionally ignore previous art, to the point where they reinvent every wheel, and seem to have a preference for square ones at that. Every new feature is hard to use, learns no lessons from existing public domain designs, and then they just leave it there, and don't fix it until it becomes a marketing tactic again. Mon dieu, their 1993 newsreader was the worst, and they left it that way for years before updating it, and it's still nowhere near as useable as any newsreader you or I would tolerate.

    OK, ok... rant mode off.

    --
    I can see the fnords!
  7. What of Netscape/Nullsoft? by Colz+Grigor · · Score: 5
    I started getting into the "whole Internet thing" in 1992, not nearly as long ago as some of you, but certainly long enough ago to notice how much anti-AOL sentiment there was at the time. Anyone from AOL was typically banned on all of the IRC channels and I kept anti-aol filters in my trn kill-file.

    When Netscape became popular, I enjoyed downloading the latest preview releases and I reported my share of bugs. The whole idea of Netscape thrashing Microsoft in the browser war was thrilling! Microsoft was a giant, and as a rule I always root for the underdog (which reminds me... vote for Alan Keyes!!!). When Nullsoft released WinAmp, I found my entrance into the world of MP3s, listening to the latest in controversial technology.

    For me, Nullsoft and Netscape represented a change in the way the world worked... a departure from a centralized computer world. It was a world full of grey areas of privacy and copyright that I hoped would be worked out by a global consortium as opposed to the restrictive political regimes of any single nation.

    When Netscape and Nullsoft were purchased by AOL, a company that represented "the enemy" for me, I realized that everything I had hoped for and believed in had crumbled to the power of the dollar.

    To this very day, that's precisely what AOL represents... that enough money will overcome even the highest of principles, and that at some point, everyone sells out.

    ::Colz Grigor
    --

  8. Finally... by Graymalkin · · Score: 2

    I've been saying this since the merger. Pretty soon everything most people see will be filtered through AOL. I do find it funny however that Disney is complaining about this, Disney does the same exact thing. What I see happening in the next couple years is everyone in America will be part of a few select groups. There will be Disney consumers, AOL consumers, Sony consumers, and a fourth class of people who are a little of everything but alot of nothing. Everything you hear, touch, see, taste, and have sex with will be licenses to one of a small handful of companies. A truely west coast economy. I just wonder what Disney brand vibrators are going to look like...

    --
    I'm a loner Dottie, a Rebel.
  9. Re:"Insightful"? by MadDreamer · · Score: 2

    How about: Not everyone is as savvy as your average cookbook reader. Many, many people need McDonald's (or something like McDonald's) to get their daily nutrition. Wait, I've got a better one. How about: Not everyone is as savvy as your average airline pilot. Many, many people need TWA (or something like TWA) to get from Boise to Calcutta. Anyone can switch around the contents of a metaphor to make it sound right, but lets face it. I bet you weren't born with a keyboard in hand either. You had to start somewhere. The reason this post was moderated up is that being elitist won't get us anywhere. I don't like AOL any more than the next guy, but I have to admit that I was pretty fond of Prodigy the first time I used it years and years and years ago. The simple fact that all us l33t slashdotters are loath to admit is that we ALL started out there as a person equal in knowledge to a shuddering AOLer afraid to put the shiny round thing into the big scary computer. It's the truth. Knowledge, by definition, is learned. I'd rather start with Dr. Suess than Dr. Freud. -MadDreamer


    -Mad Dreamer

  10. Re:Eeek.. by Kaa · · Score: 2

    This frightens me, it really does.

    Easily scared, aren't you?

    Expand that to the entire Internet.. since they're Microsoft supporters, we could see "This website ONLY WORKS with AOL and IE running under Windows . Any other systems WILL BE DEMOLISHED!" or something like that..

    First of all, AOL is a direct competitor of Microsoft and AFAIK they don't like each other too much. Recall the latest spat over InstantMessenger compatibility.

    Second, even if you meet such a site -- so what? As the old advice goes, don't do it then. Proprietary AOL content, not accessible otherwise than through AOL, exists and is plentiful. Does it bother me? Not at all. I just don't go there :-)

    Maybe, but remember how hard it is to get AOL5 out once you've put it in.

    Again, don't do it then. I don't remember how hard it is exactly for this reason. My need for coasters have long been satisfied and AOL CDs now go to trash (sometimes making a detour via the microwave).

    Sure, they won't take it ALL, but what happens when they apply their censorship to most of Usenet?

    Err, do you understand what Usenet is and how it works? AOL censoring Usenet is in the same class as processor-exloding emails.

    Kaa

    --

    Kaa
    Kaa's Law: In any sufficiently large group of people most are idiots.
  11. The future of AOL by genki · · Score: 2
    The AOL/Netscape/Time-Warner (and possibly Sun) thing is only the start of the recognition of media as the future profitiable idea of the internet. They certainly weren't the first, but they'll definitely be the strongest for a little bit, until (of course) Microsoft catches up, perhaps with a purchase of NBC and @Home. The future, as it appears now, will be of consumers paying for digial media content - paying one way or another, with their plastic or their eyes for advertisements.

    Technologies such as QNX, BeIA, Linux, and PocketPC (or whatever they're calling it today) are in the forefront of the client-side devices, and they all have markets in the future in client-side devices. As people rush to deliver media over the 'net, we (the community) either have to 1. sit back and watch, or 2. form community sites of our own. I'm not talking about Slashdot here - while /. is nice, Andover.net (VA Linux) is a media company (division) devoted to making profits through application-over-the-web and other media ideas. What's needed is something more like PBS, but online - a sponsored but not advertised web media presence. Sadly, these animated gifs (and java ads) seem to be taking over the web.

    It's time for the community to take back the web!

    ---------------------------------

    --

    ---------------------------------
    Visit
  12. Good for AOL by bcilfone · · Score: 2
    I think it's a great strategy for AOL to do exactly what they are doing and that they should have every right to do it. Let's face it, no one is forced to use AOL. I wouldn't consider Microsoft a monopoly, and AOL has a lot more useful competitors than MS. I have never used AOL and never will. They have provided me with a great number of shiny coasters, and for that I am thankful.

    What is happening with ISPs is the same thing that has happened in every other industry ever developed. If you don't care and don't want to research the matter, you choose the biggest, most expensive, most overrated, and generally worst option of all. I mean, does anybody actually consider McDonalds to be "good food"? It's cheap, it's easy, and there's one within fifty feet of any point in America. However, that does not make them a monopoly.

    So, yes, if you are one of the poor saps who eats at McDonalds, shops at WalMart, watches the local news, and uses AOL, then your view of the web will probably be as bland as anything else.

    Turn up the radio, no fuck it, turn it off
    -- Rage Against The Machine

  13. Re:Yet another... by Stary · · Score: 2
    I mean come on AOL has their own little playground. People either like it and stay there or wise up and go out into the real world. No harm in that.

    Actually not really... Were you ever on EFnet while AOL had their IRC servers linked? Virtually every channel had *!*@*.aol.com banned cause of the amount of idiots. They like the intriguing places beyond the playground. I'd love if they wised up before they went into the real world but sadly, they dont. They spill over everywhere.

    --
    Tomorrow will be cancelled due to lack of interest
  14. Re:Eeek.. by omnicolor · · Score: 2

    Everyone seems so stuck on the fact that AOL censors its content. While censorship may be morally repugnant to the Slashdot community, Joe Blow average father likes the fact that his kids are protected from all of those evils of the internet that they keep hearing about from the media, which is now partially merged with AOL.

    That is the part that scares me. The media has had a love affair with all of the bad stuff on the internet for a while, only reporting about crackers and perverts and child pornography. Now Time-Warner has a reason to print those, and maybe at the bottom tell people about AOL's blocking of "questionable" content.

    The people on AOL that don't like those little signs that say "Please do not press this button again." will go elsewhere. And once elsewhere, they will persecute AOL users like AOL persecutes free speech. "This site is ONLY viewable in Mozilla, Opera, ..., and Lynx, if you are using IE or AOL, you're SOL."

  15. There's a difference by FascDot+Killed+My+Pr · · Score: 2

    There is a difference between "easy for newbies to learn" and "dumbed down tar pit". AOL doesn't provide education for the eventual graduation from AOL to the "real" Internet. AOL preys on new users and then purposefully keeps them clueless in order to keep them corralled (or however you spell that).

    As a thought experiment, imagine an ISP that is as easy to use as AOL (is purported to be). Now imagine that ISP had "cyber" training centers for learning to to use Internet-standard tools (irc, ftp, web, etc). The training would also include setting up PPP on your computer, some basic net safety (firewalling, anti-virus, etc). Does this sound good? Does it sound like AOL?
    --

    --
    Linux MAPI Server!
    http://www.openone.com/software/MailOne/
    (Exchange Migration HOWTO coming soon)
  16. Re:I agree by RayChuang · · Score: 2

    I hope you had a chance to read the listing of assets that the combined AOL and Time-Warner group will have in the Columbia Journalism Review.

    I looked at that list and just the cable TV channel assets alone represents most of the high-profile channels on cable TV (the HBO channels, the Cinemax channels, TVKO pay-per-view, the CNN news channels, TBS Superstation, TNT, and Turner Classic Movies). We are talking AT LEAST _15_ channels of high-profile programming on digital cable and satellite TV!

    Like I said originally some time ago: while everyone here on Slashdot is zealously bashing Microsoft they are a bit mum and confused at what the AOL Time Warner conglomerate could easily do to stifle expression of free speech.

    --
    Raymond in Mountain View, CA
  17. uh huh by MillMan · · Score: 2

    Don't get us wrong: building an empire is not necessarily a bad thing. AOL's widely available, easy-to-use Internet service has helped millions of new Netizens get online.

    Gee, now there is a good way to take any bite out of your article.

    It shouldn't be suprising though. AOL is doing what the market asks of you, just like microsoft did: expand your market, keep costs low, and keep profits up. They sure do this well: saturation marketing, easy to use, proprietary software, and poor connectivity and poor service.

    Microsoft got in trouble mainly because they are such pompous assholes. The justice department has to hit someone once in a while to make it look like it's doing it's job. They were the perfect target. As far as tactics AOL isn't necessarily much different.

    They *do* make the internet easy to use for people who have near zero technical ability, sure. But at what cost? THey don't mind censorship at all. They don't like open standards (which can be very profitable, although the flipside can be as well. I think that works better for hardware providers as opposed to software/service providers). They don't mind providing poor service, and they have had PR issues more than once because of their software.

    Would anyone here apply the same argument to microsoft? I don't think so.

    My main point is that the current market ideal creates and encourages these type of corporations. Wheter or not the government's role in this is good or bad is another debate, I think it's more important to show that capitalism is sliding down the slipery slope twords a more fascist model. Yes, I really mean that. It's all there for you to see. You hardly have to even read between the lines anymore.

  18. Re:Eeek.. by HMV · · Score: 2

    "This website ONLY WORKS with AOL and IE running under Windows .
    So don't go to that site! We've been there. Remember CompuServe, Prodigy, and, yes, AOL about a decade ago? All proprietary and closed in terms of both access and content. Than along comes the Internet which blows those closed services out of the water. Most fizzle. AOL survives only by becoming an ISP for the dumbmasses. Unfortunately, no one has ever gone broke underestimating the American people, but so what? No shortages of alternatives exist thanks to the open model of the internet. If someone tries to close it up, they will be routed around in the marketplace just as the online services of the 80s were. Amazing what passes for "monopoly" these days....

  19. Re:AOL's power. by TheTomcat · · Score: 2

    Can you speculate at least a little bit and give us a realistic scenario? I'm genuinely curious.

    Sure, completely hypothetical:

    Lets say that TimeWarner continues to grow, and gains.. 90% market share. Quite unrealistic, but hear me out. They grow to this size by buying out competition, stealing ideas -- er.. innovating, etc, etc.

    So, when almost all people come home from work, and turn the evening news, they see AOL/TW news. The content is developed and censored/moderated/whatever by them. They fire up their web browser, and almost all news they see comes from the same place. Newspapers and radio, same thing. One source. It might not look like one source -- different names, but essentially, the news is coming from the same place.

    Getting back to my point of "I saw it on the news/read it in the paper, so it must be true" mentality, what's to stop a huge bohemoth like this media machine from hurting competitors, other than trivial laws (which we all know only work sometimes).

    What if AOL/TW is in bed with a presidential candidate (I'm being metaphorical here -- no, really)? Would we even KNOW about the other candidates? Most certainly, the most publicised candidate would have a somewhat unfair jump on the others.

    Think of coverups. AOL screws up. They let a whole database of all their clients passwords and credit card numbers be cracked. Would we know about it? Accountability gets thrown out the window.

    These are all worst case situations, of course, but.. well.. I'm paranoid.

    There's no HARD evidence that anyone ever landed on the moon.

  20. Re:It's not AOL, and it's not Microsoft... by interiot · · Score: 2
    Aye. Even Slashdot has been serving Amazon and Doubleclick ads for a while (see my sig). Those that haven't opted out of DoubleClick are inadvertantly assisting DoubleClick just by viewing Slashdot.

    It's a complex issue. Even if a few members of an organization want to Do The Right Thing(c), there are probably many others who just want to make money. If a company changes its mind, it's not necessarily because the company is talking out of two sides of its mouth, it's because there are two mouths.

    Also, any organization that becomes sufficiently large will have many opportunities to piss off their customers at one point or another. With many customers with many conflicting opinions, sometimes you have to just get on with business.
    --

  21. Smart != Computer Guru by TheReverand · · Score: 2

    that the average person isn't as smart as the average /. reader Do you read the posts on slashdot? The average Slash reader is a regurgitating moron who doesn't have an original thought in his/her head. There are many brilliant people here (I am not one of them) but they are far overshadowed by the trolls/zealots (which as far as I am concerned are about equal). Just because people may have had other things to accomplish in their lives before someone decided that we all had to be online to count for anything does not mean that they are not intelligent people. I mean come on everyone was a newbie at some point, NOONE is born with some innate ability to code perl. It's time you people got off your collective high-horses and realized the REAL problem with AOL, that being the fact that they will be supplying content to some 35 million people by the end of this year. *sigh*/rant off _marc

  22. Re:AOL's power. by RayChuang · · Score: 2

    However, Disney's influence on cable TV is about 1/3 that of Time-Warner.

    Look at Time-Warner's cable TV assets:

    1. CNN news channels (CNN, CNN Headline News, CNNfn and CNN/SI).

    2. HBO channels (HBO, HBO multichannel, HBO en Espanol, Cinemax, Cinemax multichannel).

    3. TBS Superstation, Turner Network Television, and Turner Classic Movies.

    4. Time-Warner Cable, which owns 20% of the cable sytems in the USA.

    Have you noticed that all the assets I mentioned above are immediately recognizable to any cable and DBS satellite TV subscriber? NOW you know what I have serious concerns about concentration of media power with the AOL Time-Warner merger.

    --
    Raymond in Mountain View, CA
  23. Re:...and why should they? by redhog · · Score: 3

    The large companies does the same as was done in the former soviet union. Except saying it's for the sake of the people. And you call your country a free country?
    --The knowledge that you are an idiot, is what distinguishes you from one.

    --
    --The knowledge that you are an idiot, is what distinguishes you from one.
  24. thoughts by unc_onnected · · Score: 3

    if aol succeeds in commercializing the internet, there is a good choice that will actually **increase** the so-called "digital divide" separating power users (like many but not all /. readers) from the great unwashed.

    how so? easy. most of the internet will become less useful, but more entertaining.

    the result will be more and more of the web being converted to pure entertainment plays, not even pretending to provide information (unbiased or not). and rife with marketing. in other words, most of the web will start to look like television. to be honest, this doesnt bother me much. i dont watch tv, and we all knew it would happen eventually. but not all of the internet can be whitewashed.

    the reason you can get 5000 channels and still be bored with all of them is that you dont have many people setting up tv stations in their homes for fun. it doesnt cost as much to set up web content as it does to broadcast stuff. so we will always have a certain subgroup of people publishing on the web whatever the hell they want.

    i suppose there is a possibility of infrastructure control that could hurt this, but i doubt it will happen. at&t, at the very least, certainly wont let aol/time-warner control the pipes- so we have at least two giants trying to prevent each other from controlling all bandwidth.

    in other words, the ability to produce quality, unbiased content is still there.

    but most of the people entering through aol will not be interested in investing the time or energy in finding that. so they will see all the marketing and electronic billboards set up for them, the custom-built ads created as "informative" sites pushing one product or another, and they will think that is all there is to the web.

    meanwhile, more saavy users will shun commercial areas (in part) to frequent more obscure websites with informative but more importantly LESS BIASED content.

    to those who argue that aol will buy out any site thats getting big enough, it is a consideration. but i for one think the great buyout of content is over, because (1) its hard to justify large sums for niche audiences and (2) it may not actually be worth aol's time or money to hit these small markets. they want to dominate larger audiences remember- and more particularly those willing to spend money, not cynical libertarian communist mp3-stealing hippie 3l337 h4xxx0rs like slashdot readers. (yes i know that was a self-contradictory exaggeration. but many people lump these groups together- and in any case they all represent people that are a pain-in-the-ass for aol or any company to deal with)

    i think more and more people will self-segregate based in part on their technical knowledge and the ability to really think for themselves. its already happening, has happened since the internet began- like various IRC channels, for instance, which have vastly greater reservoirs of technical knowledge than others. in some ways, thats probably a good thing.

    unc_

  25. Not everyone cares, either... by Kimble · · Score: 5

    Take my father. Very bright guy -- scored around 1550 on his SAT, wrote programs in assembly on punch cards in the 60s, eventual fine arts major, very well-read, does cryptograms in his head.

    AOL user.

    Why? The only thing he uses his computer for is to receive and distribute email, with the occassional scanned-in JPEG of his granddaughter. I have no doubt he could set up an ISP account, but he'd rather be reading or coaching youth soccer or gardening or so on. For his purposes, AOL is just fine. (So is Windows, but that's another can of worms.)

    Moral of the story: Usage of AOL does not imply a lack of intelligence -- just a lack of energy used in getting online.
    --

    --
    ..!!in an intastella burst i am back to save the universe!!
  26. Eeek.. by binarytoaster · · Score: 2

    This frightens me, it really does. It brings me back to my major concern with the DOJ attacking Microsoft, and seeing many many companies merge while they were distracted. We now have so many "neo-monopolies" it's frightening. And, this is AOL taking over here. AOL. The word that strikes fear into the hearts of millions. :P The question is, now that they have so much power, what will they do? We've already seen what they do when given the chance, with AOL 5. Expand that to the entire Internet.. since they're Microsoft supporters, we could see "This website ONLY WORKS with AOL and IE running under Windows . Any other systems WILL BE DEMOLISHED!" or something like that.. Overreaction? Maybe, but remember how hard it is to get AOL5 out once you've put it in. I spent an entire day de-threading a system with that. Why am I so scared of the images I get of AOL on every website, WITHOUT the GIF animation of the dude pissing on whatever's to the right of it. Sure, they won't take it ALL, but what happens when they apply their censorship to most of Usenet? Even to the search engines? Just something to think about.. -=- "What's this button do?" "Don't touch that!" *beep* "Oh, how interesting" "What happened?" "A little sign came down that reads, 'Please do not press this button again.'"

  27. Re:Not everyone is a guru... by Hard_Code · · Score: 3

    "Not true! Who is more impressed by graphics-heavy web sites, and who is just as happy reading text with minimal formatting? Who sends email attachements as uncompressed .bmp because he can't figure out WinZip, and who religiously gzips every outgoing file? Who watches streaming video? Who listens to steaming audio? Who actually likes shocked and/or flashed websites?"

    And who religiously downloads the latest Linux minor revisions or does FTP installs? Who actually run and patronize the sites with the most hits? Who is running Napster and Gnutella? Who is running Freenet? Who is watching streaming audio and video? Well, Slashdot Radio fans and audiophile geeks at least. If AOLers are driving up bandwidth it is only because of the NUMBER of them. Bandwidth desire and usage per capita is much higher in the geek population, I'd say: witness geeks who run and patronize sites on T1's and then go home to cable modems and personal internet servers and do even more stuff on the net. How about geeks with portables, cell phones, etc? AOLers all thought the internet was AOL's network. It was only when the web and other internet applications became big and ubiquitous did AOL open up to the whizbang stuff.

    --

    It's 10 PM. Do you know if you're un-American?
  28. Not everyone is a guru... by Wee · · Score: 3
    Face it: Not everyone is as savvy as your average /. reader. Many, many people need AOL (or something like AOL) to get online. They need the coddling, the hand-holding, etc. AOL is doing us a favor, really, by getting so many people wired. The trouble is that they, like everyone else from Sun to IBM to MS, want to own everything about it. They don't play well with others. But that's not necessarily a bad thing. I'd personally rather see the "online" world get bigger and more ubiquitous, even if that means people going through AOL and all their proprietary nonsense. There are people that just wouldn't get online otherwise. Of course, in my ideal world, AOL would be more open, even in small ways. Their mail system would support open standards and the chat (or "IM" or whatever it's called) spec would allow any other client to connect with AOL's clients, for example. There are plently of other things about AOL that aren't so great. But they really are doing the world a favor by getting everyone hooked up. Like I said, not everyone can be a guru, and a lot of people need their hand held. As long as that doesn't come with the outright exclusion of other systems and ideas, I'm all for it. You and I will still have HTTP, TCP/IP, POP, et al. to play with.

    -B

    --

    Ash and Hickory, straight-grained and true, make excellent bludgeons, dandy for the cudgeling of vegetarians.

    1. Re:Not everyone is a guru... by Hard_Code · · Score: 2

      "But they really are doing the world a favor by getting everyone hooked up."

      You mean they're doing /online business/ a favor by getting people hooked up. Who else is benefitting? Not I. (Unless of course more people are forcing higher bandwidth...but I think it is the clueful people, not the clueless people, which are really pushing that).

      --

      It's 10 PM. Do you know if you're un-American?
    2. Re:Not everyone is a guru... by Cid+Highwind · · Score: 5

      Unless of course more people are forcing higher bandwidth...but I think it is the clueful people, not the clueless people, which are really pushing that

      Not true! Who is more impressed by graphics-heavy web sites, and who is just as happy reading text with minimal formatting? Who sends email attachments as uncompressed .bmp because he can't figure out WinZip, and who religiously gzips every outgoing file? Who watches streaming video? Who listens to steaming audio? Who actually likes shocked and/or flashed websites?

      It's the AOLers driving bandwidth consumption, and therefore driving bandwidth expansion. The users who are considered "clueful" have mostly been online since the days of the 2400 baud dialup, and understand how to minimize bandwidth usage.

      --
      0 1 - just my two bits
  29. AOL and Open Access by bbleier · · Score: 3
    AOL was one of the strongest Open Access advocates, pushing for a diversity of backbone providers to be available end users. But that was back when they weren't associated with any last mile cable.

    Now, as part of Time Warner we do have something to worry about. This should prove a test of their character. Did they really want to give us choices, or were they merely leveraging themselves into the last mile.

    If we want to keep our backbone and protocols free, we really need to fight the consolidation of the Internet giants. Both backbone AND last mile.

    --

    Quis Custodiet Ipsos Custodes "Who Keeps the Keepers Themselves" ~ Juvenal

  30. September? Sure... by Wee · · Score: 3
    Yeah, I remember. I think. I've been online (in one form or another) since 1989. Are you talking about AOL's wonderfully orchestrated "integration" of their usenet client with the rest of the world's servers? When every AOLer who posted an article had three posts made for them (count the "me too"s -- I dare you). The day usenet died? I remember that. I don't think I've posted to a newsgroup since like 1994...

    And the famous spammers. They were based in Phoenix. I'm from AZ and remember them too. But your point is?

    Mine was that not everyone is an expert. Everyone starts out. And they're usually stupid. Back when I got online with my awesome dialup (remember Archie, WAIS, gopher?), I sounded like a moron ("What's this 'Online Oracle' that everyone listens to?"), but there were people to help me. Now, it's just more noise among the (rapidly diminishing) signal. Do I care? Yeah, sure. Would I like everyone to know what "RFC" stands for? You bet. Do I want the old days back? No way.

    I once tried using my brand spankin' new PPP account to look up Western Digital HDD specs in 1994. Couldn't do it: They didn't even have a www site; I had to a call (and pay for) a support line. There was no other way. And to think that just yesterday I got the specs for my brand new Quantum U2W SCSI HDD off the web and was up and running in minutes. (Seriously: How many of you would like to set up a new machine with old hardware, no hardware manuals/docs, and no Net connection whatsoever? I thought so.)

    Do I want to go back to the "elites only", "PHB wants to know what's the point to this 'web' thing?" ways? Not a chance. Would you want to?

    It's largely because of AOL that the web is so incredibly useful. More power to them, I say. Keep getting companies to put their stuff on the Web. I can't tell you how much I appreciate living in the age of the Biggest, Easiest Encyclopedia Ever Made.

    I never want the Internet to go away. Ever. If it takes AOL to assure that, then that's the way it is and there's no point in worrying about it. Just keep doin' what you're doin' and preaching what you're preaching. It's good for you and good for me. And who knows? Maybe a few AOLers will see the light and join us in making their Net experience possible? Things could be worse, you know.

    -B

    --

    Ash and Hickory, straight-grained and true, make excellent bludgeons, dandy for the cudgeling of vegetarians.

  31. Not quite that bad by acolt · · Score: 2
    While yes, I see the reasons why anyone with an interest in keeping the Internet open would be scared by the AOLization of the 'Net, I don't think it's so bad as the user above and countless others are fearing. It's a domination fantasy that Steve Case has, and that all of us have. Who wouldn't want to own the largest ISP in the world, along with two of the most powerful media outlets? It's just that he has the chance to do that. He's probably not out to screw all of us. He's just not willing to rest on his laurels.

    So what does that mean for us normal, God-fearing internet users? Probably not much. Just more "Mee Toooo"'s on Usenet. Maybe more of those annoying AOL triangles as sponsors or supporters of a site. His denial of MSN from AOL IMer is just shrewd business practice: why let someone else mooch off of the progress you've built? Especially if it's AOL's most-moneyed competitor, Microsoft. It's not as if IMer isn't free anyway. And while AOL can boast IM members as part of its base, we're not giving them any money, just using a product they're giving out for free.

    As for the fear that AOL sites will shut out those not using AOL browsers, I have this to say: The only sites that AOL is going to limit access to is members.aol.com sites, and who in hell visits those anyway? Seriously, if that happens, then AOL users can go to any number of free-hosting sites. And if it becomes a real problem, then some of the people using AOL will get pissed and go to a different ISP. AOL will recognize it's loosing members and back off.

    I have no doubt that AOL will limit web content to its users, as it does now. But that doesn't mean that all of us will be censored. How can AOL censor any of Usenet from non-AOL users? Besides being against free-speech laws, it's just not feasible.

    All that (and it's a lot) being said, I still don't like what AOL's doing. I don't like it that users think AOL IS the web, when there's so much else. I don't like it that people don't think they have more options that are just as easy as AOL (Mindspring, NetZero, etc.) I don't like it that such a bland and idiotic corporation will be controling as much as it does.

    But I do like the fact that, someday, its practices will have to stop. This is highly theoretical and somewhat wishful, but there might come a day when advertisers are not willing to spend the three gazillion dollars it takes to advertise on AOL. There might come a day when something happens, AOL's stock takes a beating, and they find themselves without cash. There might come a day when all of the people not using AOL anymore actually cancel their accounts, and Case realizes he just lost half his subscribers. And, my biggest wish, there might come a day when people realize that just using E-mail and chat can be done easier and cheaper, and that's when AOL will really hit the fan.

    Thank you.

  32. AOL: Cisco of monopolies? by Bodero · · Score: 2

    I was moderately surprised at all the complimentary comments about AOL in this thread, I was expecting more "AOHELL MUST DIEEEEE!!!!!!!" 12 year olds.

    There are a few points of this article that I'd like to address.
    AOL controls a vast number of online subscribers. More than any other online service. However, this is a far cry from what CNet describes as an "empire of near-Microsoftian proportions". Why? Simple, AOL does not have a monopoly. AOL couldn't start unfairly charging $30 per month for online access without a large defaction of users. There is simply too much competition in the ISP market.

    "AOL isn't just an ISP..."
    true. Every venue AOL is now entering, however, there is fierce competition as well. AOLTV with WebTV, new AOL Internet modules with older i-Pliances, Cable access against @Home, much more.

    "The company has censored chat rooms and user home pages."
    Sure. It's their service. Don't they have a right to control what users can say and do on it? Especially with more lawsuits like the one recently in Germany, I can't blame them. AOL is a family oriented online service. If you don't like censorship, go to Yahoo! chat or sign up for a Geocities homepage or something.

    "AOL's proprietary browsers and email clients can keep users from venturing off the service."
    That'll change, as we know now, Netscape 6 now supports the proprietary AOL email service (although Netscape is indeed owned by AOL, this will be a desired feature by many AOL subscribers).
    And proprietary browser? Sure, they use Internet Explorer, which is a bit proprietary, but they don't stop you from using Netscape or other browsers.

    ALthough I can't possibly see why AOL would want to merger with Time Warner, this is hardly a monopoly. Time Warner/AOL does not 'control' the media in any way. CNN is a trusted news source, I highly doubt they'd report on anything with a bias. (doesn't matter to me, I've already defacted to Fox News.)

    And as for making their software available only on certain platforms... so?
    AOL's software is targetted at beginners. AOL realized that there is no market for a simplicity ISP for Linux.

    Looking ahead, I just can't forsee AOL abusing their subscriber base.

  33. why ? by Spiff28 · · Score: 2

    I've seen your arguement before. AOL fosters newbies who will eventually see the pure shit they are using and eventually 'grow up' to a 'real' ISP. I agree with it, but at the same time I think you're wrong. Think about the average AOL user, ie: your mom, your grandparents, someone who's been enticed by the latest TV commercial. These are the people who use the computer only for word processing or for faxing. They don't need much else. They take this same "If it's got what I need, I'm happy" stance towards internet access. If AOL can give them stock quotes, e-mail, weather, shopping, IM's... why should they bother growing up?. This is the stance of the Common Everday Non-Techy Person, which is AOL's prime market. So they see a couple ads? They don't see a bunch of weird techy configuration stuff (my parents description of window's dial-up networking configs :P), they only see what they need and some minor hindrances. My point is, more technical users (ie: those interested in computers, coders, gamers, etc.) will grow up to ISP's. However, this is a small fraction of AOL's user base, and that is why we will continue to have headaches like I've seen described here. The AOL'ization of America was inevitable. If it wasn't AOL who came to fill the huge market gap that ISP's frankly can't deal with (while satisfying techies like us), someone else would. It's called business. All you elitist people out there are just going to have to realize that getting everyone online means getting everyone online, idiots and ignorants included. I'm reminded of a Dennis Miller quote: "Think of the average person in America. Now realize that 50% of America is dumber than that." It's a pain, but we will have to deal.

  34. DOH.. formatted version of above by Spiff28 · · Score: 5

    I've seen your arguement before. AOL fosters newbies who will eventually see the pure shit they are using and eventually 'grow up' to a 'real' ISP. I agree with it, but at the same time I think you're wrong.

    Think about the average AOL user, ie: your mom, your grandparents, someone who's been enticed by the latest TV commercial. These are the people who use the computer only for word processing or for faxing. They don't need much else. They take this same "If it's got what I need, I'm happy" stance towards internet access. If AOL can give them stock quotes, e-mail, weather, shopping, IM's... why should they bother growing up?

    This is the stance of the Common Everday Non-Techy Person, which is AOL's prime market. So they see a couple ads? They don't see a bunch of weird techy configuration stuff (my parents description of window's dial-up networking configs :P), they only see what they need and some minor hindrances.

    My point is, more technical users (ie: those interested in computers, coders, gamers, etc.) will grow up to ISP's. However, this is a small fraction of AOL's user base, and that is why we will continue to have headaches like I've seen described here.

    The AOL'ization of America was inevitable. If it wasn't AOL who came to fill the huge market gap that ISP's frankly can't deal with (while satisfying techies like us), someone else would. It's called business. All you elitist people out there are just going to have to realize that getting everyone online means getting everyone online, idiots and ignorants included. I'm reminded of a Dennis Miller quote: "Think of the average person in America. Now realize that 50% of America is dumber than that."

    It's a pain, but we will have to deal

  35. ...and why should they? by goliard · · Score: 3

    Why should users "grow up"?

    If they are getting something which seems to them to be a good deal -- largely because they aren't allowed to know there are better deals -- why would they strike out from the warm, cozy nest of AOL?

    Furthermore, I think you vastly underestimate the number of people who want their world to be orderly and safe and tidy -- at any cost. The attitudes of /. (e.g. "He who would trade liberty for safety deserves neither") are NOT those of the rest of the world.

    The so called "AOLization of America" is actually the "small-towning of America". It is an America where there is no privacy (everyone's in everyone else's business) and behavior is controlled by moral censure and there can be no dissent.

    I feel confident that whoever came up with the unfortunately accurate expression "Global Village" never had the misfortune of living in an actual village.

    Most people are never going leave AOL. Most people will never take the red pill. They like the safe blandness of AOL just as it is. These are people who live in suburbs, after all.
    ----------------------------------------------

    --
    -*- Any technology indistinguishable from magic is insufficiently advanced -*-
  36. Re:Users can grow up by akadonrico · · Score: 3

    I would even go so far as to say that there's a number of productive /.ers (myself not included) who got started with AOL. Aye. I had AOHell for quite awhile back in '92-'94, back in the day of BBSes. I switched for two reasons: First, I grew up (that was when I was in h.s.), got smarter, and realized that AOL severely limited my choices as well as my liberties in using not just the web but the Internet. Second, and most importantly, I realized I was being abused as a client. There is no greater insult, in my opinion, than being abused as a PAYING CLIENT. It's for the same reason that I really hate MS. Another reason to not get too scared just yet: ADSL. Remember gang, there is competition out there in the form of a competing technology. I advised my parents to go for ADSL in their hometown because it was cheaper. AOL will always have the local TelCo's to compete with. The one thing that does scare me is AOL's potential to force Time-Warner subscribers who don't have any choice in cable providers (such as my parents) to also get AOL's cablemodem/webTV service or get no service at all. Sounds very familiar to the browswer/OS packaging that has caused everyone's favorite ongoing antitrust trial to me... and keep in mind AOL has a longer history of client abuse than MS did. ciao.

  37. Yet another... by Rombuu · · Score: 2

    Death-of-the-Internet-predicted-Film (MPEGS?) -at-11 story.

    I mean come on AOL has their own little playground. People either like it and stay there or wise up and go out into the real world. No harm in that.

    And their business prospects are so bad they went out and by the proverbial dinosaur of the media world (TW) to try to make things better for them? And people are worried about this wonderful blend of incompetence and idocy? I'm not.

    --

    DrLunch.com The site that tells you what's for lunch!
  38. Users can grow up by El+Volio · · Score: 5
    Yes, AOL (hate to say it!) leads a lot of newbies on to the Net, who make life difficult for us all. Remember the infamous "Please send me pics of Sheryl Crow naked. Thank you" messages plastered all over USENET in summer '95? And there's countless other examples.

    At the same time, users can 'grow up'. They can outgrow AOL and eventually move to a real ISP. So that hand-holding can be useful, just like for a child, many of whom are quite annoying at first, then get much more pleasant. (Then there's adolescence -- script kiddies? :)

    So all in all, I would say that in hindsight, AOL has actually been good for the Net by bringing on lots of users who eventually became good Netizens. (I can't believe I just wrote that.) I would even go so far as to say that there's a number of productive /.ers (myself not included) who got started with AOL. Then there's the trolls, so two sides to every piece of bread...

    The question remains, what will happen now that they dominate content? I suggest that just maybe, they'll generate content to bring people online and interest them in the rest of the Net, and these users will eventually move on to better, more lively stuff. Even if they control 20% of Web content (a HUGE proportion), that means that there's four times as much stuff out there that they don't control. If you build it, they will come.

    It'll be annoying, but it'll be good in the long run.

    --

    "You can never have too many elephants on your team."

  39. I beg to differ on a couple points... by Tower · · Score: 2

    " AOL's widely available, easy-to-use Internet service"

    Well, it's not 'available' the same way a server/phone trunk is marked in availability - can I connect 99.95% of the time. No. It is not high availability... of course, they say widely, and it is somewhat true - anywhere you have a phone line, you can get to AOL...

    Internet service - they never really claimed to be, until recently. Their profits are from the non-internet content on their site. If you just dial into AOL as an ISP, then Netscrape your way way out of it (with the ugly stuff minimized), you are wasting time and money (but I got 500 free hours!?)...

    They are getting to be a huge deal, and, like any other hopeful enterprise, take advantage of the people who are less informed, weaker minded, and those who just don't care...

    I was happy when AOL first came out - it was the first cheap access to any outside content that I could get (the bills were high from the BBS calls)... Of course, then you had to add your own winsock, and do some other things, but at least it didn't feed you 'art' all day until you puked... and the chat rooms were almost real... not nearly as many gender-benders...

    Installing AOL *still* screws up just about any other connections you might have. You have a VPN client. Install AOL and watch it fizzle. Another dial-up... good luck. Of course, if you have a 24/7 net connection, you don't dial-up and just connect to AOL via TCP/IP... though I heard they were getting rid of that / charging extra for it...

    I don't have Time WAOLner Cable in my area, so that doesn't bother me too much... (I've ranted long enough anyway).

    --
    "It's tough to be bilingual when you get hit in the head."
  40. It's not AOL, and it's not Microsoft... by ceswiedler · · Score: 4

    ...it's business. Capitalism. We villify these megacorporations and laud smaller companies like Red Hat. But the only way for a small company to become a big one is by doing exactly the sort of stuff that AOL and Microsoft do--cater to the idiots of the world, every blessed one of them. It's the same in every industry. Did anyone else raise an eyebrow a few years back when Sun and Oracle et al. formed a group called "Anyone But Microsoft"? Does anyone think a world ruled by Larry Ellison would be better than one ruled by Bill Gates? It's important to recognize that the same ideal is present at ALL levels of business: make money, lots of it. Anyone who follows this ideal is as much of a bastard as Gates. Hell, Bill got his start by being one of the very first to claim that he could actually own the software he (or people in his company) wrote, back in the days of Apple I's. He wasn't a billionaire then. It's not an issue of magnitude. It's an issue of purpose.

  41. Uh, America is already AOL-ized by Anonymous Coward · · Score: 2

    Even before there was an AOL, Americal was AOL-ized.

  42. Re:AOL's power. by TheTomcat · · Score: 5

    I don't see AOL having very much power. The only effect AOL has in my house is as coasters...

    The media has WAY too much power. The Time-Warner merger with AOL gives them MORE power.

    Imagine what it would be like if the media was controlled by a single organization. Ever read 1984? If not, do it. It's a really good read.

    Slashdot-terminal has a quote in his sig. "He who controls the past controls the future. He who controls the present controls the past."

    For those of you who haven't read the book, that quote refers to Winston Smith's job. His job was to 'update' old newspapers. If a paper made a 'mistake' in one of their articles. For instance, last quarter, the ministry of plenty could've said "There will be a surplus of goods next quarter. Everyone will get their boots and coats!" Which made the people happy, when actually the next quarter was a poor quarter. Nobody got their boots and coats. Smith's job was to update the article to show that the ministry 'didn't actually say' what it reported they said. When people tried to look up the article, they would realize that the ministry of truth actually did not say ANYTHING about boots and coats.

    Anyway, my point is that the media is not trustworthy, and the general public are sheep. Look at Orson Welles' War of the Worlds broadcast. People killed themselves because they thought aliens were coming. (If you don't know anything about the WOTW broadcast, read up on it.. it's pretty interesting).

    We need to start thinking on our own, and stop letting the little glass-fronted boxes in our livingroom and computerroom do it for us.

    (side note: Rob, slashdot's eating HTML on the preview.)

  43. AOL owns backbone? by Levetron · · Score: 2

    This discuasion just came up in my Philosophy class, and I'm more convinced than ever that one company owning so much of the net is a Bad Thing. But the other scary thing I learned was that AOL now owns part of the very backbone of the net, through an acquisition. The prospect of AOL limiting access and content over the net itself doesn't put a smile on my face.

  44. AOL vs Microsoft by jedwards · · Score: 2
    I don't think the comparision between the MS and AOL monopolies is particularly relevent.

    MS controls what you use to view content (IE vs NS)

    AOL controls what you view (and, incidently, what you use).

    When it comes down to it, what appears in the big empty space in window is much more important than who's bit of code was used to render it.