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Real Networks And More Privacy Concerns

Arrogant-Bastard writes: "Lauren Weinstein's Privacy Forum Digest V09 #15 reports that RealNetworks' "Download Demon" forwards the details of any download (i.e. URLs, filenames) to RealNetworks. See The Digest for details. " Now, granted, this time the program, if you read the fine print, says that it will do this - but c'mon people - how many bone-headed moves do you have to make?

6 of 146 comments (clear)

  1. ZoneAlarm caught them by markalot · · Score: 4

    Howdy,

    I just installed RA last night on win2k, funny coincidence. ZoneAlarm from ZoneLabs started warning me as soon as I restarted that something was up. First, Real Jukebox wanted to access the internet. Now way, Sorry. Then something called main_program (I think, this is from memory) tried to access the internet. Again, no way.

    At this point I started to uninstall all the crap that I didn't ask for. When I got to the Zip download thing, after I hit the uninstall program they provided, main_program wanted to access the internet again. jeez, these people are desperate for stats I guess.

    So not only does is keep track of download stats, it also wants to know when you install and un-install the app.

    --mark

  2. Download Demon, NOT RealPlayer by Percible · · Score: 4

    Folks, you might want to read the article. The problem is with a piece of software called Download Demon, a part of Netzip, NOT Realplayer. It's the same company, and you might want to stop using their products on principle, but don't rush off to find an alternative to Realplayer just because you're worried it'll track personal information...

    What would you rather have, Windows Media Player?

    ~P

  3. I am sparticus by spazimodo · · Score: 4

    Rather than getting indignant every time Real (or similar companies) are found violating peoples privacy like this, why don't we just work towards obfuscating their data set. What about a little hack that sent random junk data to them rather than whatever it is they're trying to collect?

    This could have the additional benefit of making companies act more overtly about their data collections, if that is the only way they can successfully collect accurate information.


    -Spazimodo

    Fsck the millennium, we want it now.

    --

    Fsck the millennium, we want it now.
    Millennium Crisis Line: 0890 900 2000 [calls cost 50p/min]
  4. Online Privacy Policies by Staciebeth · · Score: 5

    Download Demon may well claim that "this is all anonymous, we don't link names with activity, blah blah blah" but as we have seen in the past with DoubleClick (who just created a special privacy panel within their company to act as window dressing while addressing privacy issues) companies start out collecting 'anonymous' data and then later suddenly decide to link the data to names.

    I work in Marketing Research, where data collection is mostly what we do and so privacy issues, especially internet privacy, is "suddenly" a hot topic. MRA has a forum where any marketing research issue, including how you feel about your privacy, can be addressred. If you are interested in having some voice in how that data is used and collected, please post at www.mra-net.org/forum/. MRA sets a lot of marketing research industry standards which our members follow, and I'd rather privacy was a bigger concern, not a brief one or two lines buried in policies somewhere. We don't even have a privacy policy right now.

    You can keep marketing research from doing what other industries are doing.

    *shrug*

  5. It really should be illegal... by seldolivaw · · Score: 5
    They are creating a program for the express purpose of doing one thing: aiding downloads. It is bundled without mention with other Real software, and it installs itself without permission as the default file-download handler on your system. But what it does is provide RealNetworks with unprecedented access to the downloading habits of users; it's not software it's a trojan horse! Its most useful function is to real, and its method of inclusion is suspicious. They don't need that data to make anything for you more convenient -- it is entirely to aid their marketing program!

    They shouldn't be allowed to do that. I don't know how to stop them, but that shit should be illegal. Or at least force them to advertise functions which do not directly relate to the purpose you bought the software for: it's like buying a word processor with an undocumented feature which changes your networking settings, it's not what you bought it to do.

  6. Netzip privacy statement is *long* reading by Seth+Finkelstein · · Score: 4
    The "Privacy Statment" for NetZip is online. I recommend reading it. It's many screens long. Yes, there is the following gem down in the middle:
    Whenever a download is initiated using Netzip Download Demon, the product sends the name and URL of the file you are downloading along with relevant product and Internet communication information (including IP address, connection speed, whether downloads were finished or incomplete, use of pause and resume) to Netzip.

    But how many people are ever going to read down that far?