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SuSE Lays Off (Most) U.S. Staff (Updated)

assbarn writes: "The title pretty much says it all, but LWN daily is reporting that SuSE is laying off almost all of its US staff. What does this mean for their English distribution? The details are short (and sketchy), but the link is at LWN. " I've tried reaching both the U.S. and German branches: SuSE has yet to return a call placed to the U.S. office, and at the German branch it won't be business hours for a while. I've left that message at the SuSE American office, though, and will update with any confirmation/denial. Update: 02/08 12:03 AM by H :A couple people have sent in the LinuxToday piece. SuSE's PR agency has denied it, but LWN is standing by it, and several other readers have substantiated it to LinuxToday and LWN, including the original source on LWN. As well, SuSE did say that a number of positions were being relocated. We'll keep the story updated. Update: 02/08 04:38 AM by T : LinuxGram has some great information -- with real details! Skeleton crew of 12 to remain in the U.S. What's also interesting is that it confirms that the PR agency had "bad communication," which is an interesting statement to say the least.

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  1. Layoffs yes, is the end near? - hardly! by mha · · Score: 5
    Greetings from SuSE Inc., from one of those left.

    Just to keep things in perspective, SuSE lost about 30 out of more than 600 employees. It's a very big issue for those leaving, and - I wouldn't have thought it would be that big - also for those staying who see those guys leave.

    However, from the companies perspective:
    - No development for SuSE Linux took place here at all, so nothing will happen to the product.
    - We had hired a lot of people in expectation of things to come in the US - and then the box sales (for ALL Linux boxes) didn't really jump up a lot, and the little was absorbed by much increased competition. That left a lot more people than needed.

    I would also like to point out the difference between Europe and the US for SuSE. In Europe we have used the revenue from the box sales in a not nearly as competitive, but equally big or even larger market, to grow into the service business. T-Online, Europes largest ISP, for example, is a SuSE reference customer. And the great thing is they don't just use the distribution - damn, that's next to free! - they actually used and use our _services_ and give us real $$$.

    Different in the US, here we only sold the boxed product (and started building Services only recently, which will continue!), and for that the workforce was way too big for that in the current market. If people bought as many packages as they download from the ftp-server, and that's true for all distros,...

    So, basically, we got rid of a lot of functions needed for expected strong box sales which now will be done by the already established bigger organisation in Europe. you don't need two call centers for installation support if in the territory that the US one was to cover you sell much less than in the over one's territory (so that one is a big call center already anyway). So people here weren't as busy as expected.

    The problems together:
    - market situation now lets investors demand IMMEDIATE profitibility
    - box sales were the largest contributor for SuSE Inc. revenue
    - box sales for Linux in general didn't rise too much...
    - ...but competition in this area rose a lot Which basically means for the boxes alone we wouldn't have needed nearly as many additional people as we had hired.

    The good news is that SuSE in general doesn't depend on this. Sales in Europe has risen much more, and service revenue of our consulting company - which was founded only in 1999 and is about to become bigger than the "original" SuSE - has reached levels where the box sales have a hard time following, and it's increasing much faster than those as well. Yes, there are a lot more RedHat boxes out there - but unlike for SuSE Linux where we get money for every single one they don't get any money for by far most of it. Of course, now some people might call this bad because Linux is supposed to be free - and I respond yes, "Linux" is supposed to be free, and we still pay the most Linux developers and their stuff goes back to Linux, but "SuSE Linux" is not free. (Well, the ftp version even is, plus the usual stuff, i.e. buy on epackage, install a million times, etc.; we just don't want anyone else to take our final product and sell it filling _their_ own pockets.)

    Michael Hasenstein

    BEST Oracle on Linux support in town: http://www.suse.com/en/support/oracle/
    ...and our engineering presence at Oracle HQ will _increase_, not decrease. Yeah, I'm one of the Oracle guys around here ;-)

    --
    Michael Hasenstein
    http://www.suse.de/~mha/

  2. Re:Is this a suprise? by finkployd · · Score: 5

    Interestingly, SuSE is the ONLY good, up to date (imho) distro for the s/390, which is a pretty emerging market that will have plenty to spend on support contracts. IBM does not have a distro.

    Finkployd

  3. Support Your Distro! by metacosm · · Score: 5

    Part of the great thing about Linux is that your can download it for free - which is definately a good thing. But, if you can afford it, please support your distro of choice, else - you may not have too much choice left. Think about how much that distro has been worth to you, how much it would have cost in MS software to replace what you setup with a Linux based box. I am not saying buy a copy for every computer you put it on, or anything silly like that. But if you use it day in and day out - go get the pro version from (Insert local store that carries distros here), and give back a little to the people that work so hard producing that distro for you. -- MetaCosm

  4. Expect to see more of this in the future. by The_Messenger · · Score: 5
    This is Very Simple: OSS is not a viable option for businesses interested in making money.

    The only people getting rich off of the current "open-source wannabe UNIX" trend are CheapBytes.com and others who sell $.99 CD-Rs of the same product which Red Hat, Mandrake, SuSE et al expect you to pay upwards of $40 for. Yeah, right.

    How OSS works in the Real World

    l337 Linux luser: Hey, d00d, try out this Linux thing, it will make you l337 and it's 0p3n 50urc3!!!@

    Average PC user: Hmm, Open Source, you say? So it's available free of charge.

    l337 Linux luser: No, man, even though you can get it for free, you're supposed to pay money for it, to make OSS a v14bL3 bu5in355 m0d3L!!

    Average PC user: Well, sure, I'm willing to pay for it. Given, of course, that it has better hardware support, software support, and a user interface more suited to me, the Average PC User, than my current Windows 98 installation.

    l337 Linux luser: Well, um, it's a hacked copy of a real operating system, which is looked down upon by real UNIX users, and is lambasted by Windows users for its incredibly poor hardware support and nonexistent consumer software market, but...

    Average PC user: So you're telling me I should stop using Windows, which I know well and works fine, and instead use an immature UNIX-ripoff that...

    l337 Linux luser: No, d00d, wait!

    Average PC user: ...and that even if I did want to run this OS, I should pay money for it when it's freely available? That I should support a business model which even the dumbest PHB understands doesn't make sense in the real world?

    l337 Linux luser: Fuck j00, man! I guess j00 just aren't l337!

    Average PC user: For me to poop on.

    The End

    The moral of that story is, NO FUCKING SHIT!! SuSE and Red Hat are fools if they envision themselves as anything other than charities. At least when I give money to the FSF (which I do regularly), I know that they aren't kidding themselves.

    It's been said countless times in the past. I'll certainly be glad when this little fad is over so we ("we" of course being professional developers) can go back to programming as usual.

    --

    --
    I like to watch.