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Amazon Cited By FTC For Deceptive Practices

target writes: "An article from salon reports that the FTC has ruled that amazon and its subsidiary alexa 'probably deceived customers' by passing on to the compaines personal information. Not that they're going to do anything but point it out, of course." Note that this is about different aspects of Amazon's privacy policy than reported in this story a few days ago, where the powers that be decided that removing 'opt-out' choices, among other things, did not deceive customers.

7 of 61 comments (clear)

  1. Privacy Policies are now laughable by RavenDarkholme · · Score: 5

    When I started getting spam (not from Amazon) to an email address I *only* use with Amazon, I couldn't believe it. Unfortunately, all it's done is make it so that I don't believe anyone's privacy policy anymore. After all, if Amazon can just all of a sudden decide to sell my info, so can anyone else. I pretty much use a different email address everywhere I sign up for anything now. That way, if they do the same thing, ~blip~ Right into Procmail it goes.

    It's just another chilling reminder that any kind of contract isn't worth much more than the paper (the screen) it's printed on if someone with a lot of money wants to break it and some little person like me doesn't have the resources to fight it.

    Thanks, Amazon, for adding to the restoral of my faith in humanity.

    1. Re:Privacy Policies are now laughable by hillct · · Score: 5

      I completely agree. Amazon has disappointed me far too frequently, but far more disappointing is the lack or resolve on the part of the FTC. This is the orgamization that's supposed to protect the public from behavior such as that of Alexa and Amazon. If they can't scrape together the fortitude to go enforce the law, what are we, joe public supposed to do. I guess Class Action lawsuits are the answer, but I have a moral objection to putting money into the pockets when it should be coming back to us, the users.

      --CTH

      --

      --Got Lists? | Top 95 Star Wars Line
  2. exhausted ramblings by joq · · Score: 5


    Hopefully common sense will one day prevail when it comes to people purchasing things online, and when using programs created by those companies you've made the purchases from.

    When one goes to buy things online, your often going to see something like a radio button asking whether you want something in the future, or would like to subscribe to, or other option, and this is no different then when you go into department stores, and the cashier asks if you'd like to sign up for another credit card, or would like to receive X_OTHER information via mail, etc.

    Marketing companies, and marketing departments try to use the data for obvious reasons, to sell you more products, but at times they also use that data to try to predict trends in what to sell next, or what to add. However the differences when you buy online, and in person is, in person you can look someone dead in the eye and say no, but on the net you really have little control.

    Spyware programs which claim never to use people information for the company's personal gain are almost always a sham, and I feel this way after working with a company who developed a product they claimed wasn't spyware, but yet tracked when the user logged in with the program, what the person purchsed, etc., when I asked my bosses about it, it was amusing to see the obscurity they placed behind tracking information.

    Lets be realistic here, using a program by a company which sells goods, is going to by some means monitor something, and you should be aware that no matter what is said, that information can be tracked to you no matter what the company says, either by a username, trends in shopping, or even IP addresses, and that's the bottom line any way you slice it. How else do you expect them to make money?

    On a side note, after sleeping 3 hours within the past 48, I wonder if I make any sense!@

  3. Re:Microsoft != Amazon by wumingzi · · Score: 4

    There is a question of "the ability to do something" and "the will to do something"

    I don't want to sound pro-Microsoft (I'm not) but the reality is that as a near monopolist in several areas of software, the second largest employer in Washington State, and (need I mention) a generous campaign contributor, the Fed will walk on eggs when coming up with any remedies to control Our Friends In Redmond.

    Once you get past the breathless hype of the New Economy, Amazon is expendable. Jeff Bezos could be swatted out of existence, and the loss of every single job at Amazon would result in a small change in the unemplyment rate of Greater Seattle, and a zero change in any meaningful national economic statistics related to employment, GDP, the value of the NASDAQ, or any other indicator you care to fish up.

    Who knows, without an Amazon.com to surf to, office productivity might even rise a few ticks.

    Attachmate (a privately-held middish-to-big Seattle software firm you've probably never heard of) puts more money into the economy than Amazon.

    The FTCs lack of action does not indicate the goverment does not have the means. They certainly do. They just don't have the desire.

    cynically yrs,

    j.

  4. Deceiving Customers by krystal_blade · · Score: 5
    "where the powers that be decided that removing 'opt-out' choices, among other things, did not deceive customers"

    Kinda like us Slashdot posters deceiving other readers into thinking we actually READ the articles?

    Heh.

    krystal_blade

    --
    It will be easy to motivate our fellow man; there is hardly anything people treasure more than not being annihilated.
  5. Re:I wouldn't say they were "cited" by Salieri · · Score: 5

    how is this different from any other marketing information gathering device (for sale databases, grocery store name here cards, etc) everyone is watching what their buyers are purchasing.. Most grocery stores don't tell you that they are going to do that when you sign up for their "savings cards", how is what Amazon doing any different?

    In grocery store discount cards, you are selling your privacy. You choose to let them track what you buy, when, in what quantities, with what other products, etc. in return for savings.

    The stores are required by law to say what they are going to do. It's in the fine print of the application -- just most people don't read the fine print, or understand what it means.

    Amazon, however collected information "secretly", without the consent of the customers and offering no such savings in return for such consent.

    --------------------------------

  6. trust no one by ramb0z0 · · Score: 4

    If you give anything of value to a coorperation,no matter what they say, you are guaranteed* to be screwed in the fine print. If there is an avenue to make money, it will be exploited.

    from amazon's privacy terms :
    Information about our customers is an important part of our business, and we are not in the business of selling it to others. ...
    As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets ...
    ?WTF?



    *this is not a guarantee