Slashdot Mirror
How Do I Sell Telecommuting to My Employer?
"I could look for a new job closer to where I want to move but I do like the work that I am doing and I like the direction that the company is going. My work mainly consists of communicating using email and the phone and using a computer for word processing, spreadsheets, etc. My job does require a good amount of interaction with my peers for meetings, troubleshooting and just answering questions so I am willing to spend a day or two each week in the office. Every other part of my job can be done just as effectively at home."
"Has anyone had a similar experience? What are some good arguments for my employer about why I should be allowed to telecommute? The biggest argument for me is my happiness but of course that is usually not the company's #1 concern.
This trend is becomming increasingly true of people who work in even a moderately technological work-places. Are these the signs that the traditional workplace of the 20th century is finally becomming obsolete? If so, how will employees and employers be affected by this change?
I dont do any work when I'm sitting in the office, so what's the difference?
Find points that help sell him on the concept. What's in it for him? How does he benefit.
What cost savings are there?
Start with a pilot project, one day a week -- then work you butt off during that time, show the productivity..
"...In your answer, ignore facts. Just go with what feels true..."
"I could look for a new job closer to where I want to move but I do like the work that I am doing and I like the direction that the company is going."
I think that pretty much sums up what you should be saying to your boss.
You can throw in some rhetoric about how it's cheaper for the company in the long run since you won't be taking up space, but I think sharing your relocation plans with your boss is the best way to go about it.
Simple, honest. Why make it complex?
-carl
. We've got computers, we're tapping phone lines, you know that ain't allowed - Talking Heads, "Life During Wartime"
I recommend a simple 3-step process:
1. Eat only beans for lunch. Repeat for at least one month.
2. During the month, try to be in close quarters (elevators, small meeting rooms, etc) with your boss as much as possible.
3. At the end of the month, bring up telecommuting.
If this fails, and if your digestive system is anything like mine, switch to an Indian food-only diet.
Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
If your boss (the guy you answer to 90% of the time) isn't comfortable with telecommuting, you'll never get the idea to fly.
A previous boss of mine wasn't super-comfortable with technology period -- he would never go for telecommuting. Now I'm my own boss -- and I'm all for telecommuting! As far as I'm concerned, you don't even have to be here for meetings, as long as you can use IRC.
If your immediate boss is comfortable with the idea (or can be made comfortable), offer a trial period of (say) 30-60 days. Do this before you buy a house 2-hours away. At the end of the trial period, if your boss is on-board with the idea, he can champion the idea to the higher-ups (if neccessary).
You may have to dangle a carrot -- a cut in pay or perks. This is your last card to play -- the company will save money with you not being there automatically (less electricity, less water, not buying your drinks/coffee/etc.) -- you sacrificing more is asking quite a bit. But, if you really want to telecommute, it is something that you can put on the table.
But definitely try it before you commit -- you may find that it sucks terribly to make your home an extension of your work. Some people do. They find it oppressive, like they can never truly leave work. Try it, and if you and your boss likes it, it should be smooth sailing.
Potato chips are a by-yourself food.
A recent Washington Post article talks about government's efforts and issues with telecomuting.
I like the idea of telecommuting, and as a sysadmin do a fair amount of work from home; however, there are security concerns with extending trust out to Joe Average's machine at home that need to be dealt with before rolling out telecommuting for everyone.
Given that I no longer talk with the boss and warm the chair, I am feeling more pressure to produce now that I am located a thousand or more miles away. Think about it; one can often give the impression of doing work simply by being an active presence in the office. With telecommuting, the only way to show productivity is with e-mails, phone calls and actual files sent back and forth. I am anticipating that I will be called on to do more work in order to maintain my position.
Setting up the home network, however, has been a pain in the @ss! We need to rewire the coax, so I can have an office in the non-flood-prone area of the house, plus I am still in need of a router. I miss the LAN, especially the two fast laser printers, my file shares and three machines of my own in different locations.
I work at a large company (50K+ employees) where telecommuting is pretty common. Their policy on this is pretty much their policy on everything lately: does it help our bottom line?
On the books, 1 cube costs the department you work for US$1500/month. This includes maintainance, phone, network, etc etc. It may include other things like a per-head share of security personnel and cafeteria subsidies, but I'm not sure.
On the other hand, you can get a posh home office set up for about $1000 initial cost (desk, chair, files, phone installs, bandwidth installs (DSL, cable, whatever), etc) and $200-$300/month for recurring expenses (phone, long distance, ISP). Obviously, the bean-counters are going to jump at the latter amount.
Of course, we're kind of strange in that bosses and employees aren't always in the same geographical location anyway (my boss is in another country...I've met him in person once), so the supervision question isn't as important.
Point your employer to this Berkeley study, showing increased productivity from telecommuters.
go get it
It's hard to construct an argument when we don't know who this guy is or what his job entails. It's much easier to talk to your boss about telecommuting when you've established that you are dependable and hard-working, because there's less 'grey-area' that they have to worry about.
It also depends largely on how 'social' your job is. Do you have to attend meetings on a daily basis? Are you working as a member of a team or largely on your own?
I've been telecommuting for about two and a half years, and I have to tell you that it's a mixed bag. On the one hand, it provides a more relaxed and flexible work environment because I don't have to commute and don't have to worry so much about appearances and distractions - I just have to focus on results. On the other hand, you really do miss the clear separation of home and work time (it's harder to feel 'off'), and your employer can take advantage of that as well.
Lastly, I'm lucky because I'm single, but I can tell you from other folks I know that you are kidding yourself if you think you are going to get a lot of work done if you have small kids around. Telecommuting does not equal free daycare.
You will probably get lonely. I tc'd for a year. Flew to the office once a month. It wasn't enough.
Don't get isolated. Ask a lot of questions, get involved in the hot projects. Keep busy. Make sure others don't forget you....Isolated people make good layoff targets.
managers...why god invented purgatory
All that you've said is very true. I happen to work for a company that allows me to telecommute 1 day a week. I waited until I had been working here for over a year before I started asking my superiors what they thought of the idea. I also spent that time working very hard to prove my worth to the company. Since I'm a software developer for a small company, I tend to get assigned projects that don't require a lot of group interaction, though we do have occasional meetings.
Since I've been working at home, I've found that I do tend to get distracted much easier by various activities, but it's not always what you think. I'm married with 2 kids, so my house isn't exactly a "working environment" by any means. So when I'm not thinking about loading up Half-Life, I've got my daughter wanting me to read stories to her or play her computer games with her. I still tend to get more work done at home though, since I usually don't have our support people coming to me every 5 minutes with a problem they haven't bothered to troubleshoot themselves.
One benefit beyond the whole "I'm tired of sitting in a car for 2 hours a day" idea is that working at home also allows you the feeling of greater flexibility over what time you'll be working that day. Instead of 8 to 5 or 9 to 6, it might be 12 to 8. Maybe you'll work a few hours this morning, then go hit the computer stores during lunchtime for a few hours, then come back and finish the day. This doesn't always work well when something at the office blows up and your coworkers end up talking to your answering machine, and the cellphone argument is negated by the fact that you were supposed to be home that day anyway. It all depends on how your company works. The people I work with have varying schedules, so on my home days I don't have to be at my desk at a certain time. As long as the work gets done on time everyone stays happy.
Working from home CAN work. You need self-discipline and a decent home-office setup to make things work. VNC via SSH is a beautiful thing in this case, since you won't have to have a full backup of your workstation at home. You also need to remove distractions. Tell your family members to stay out of your room during the day. Build a machine at home with no games installed and use that for your "work" machine. Hook it to a proxy that rejects everything you shouldn't be doing (like posting on Slashdot). Not like I do any of these things, but you get the idea.
During the glory days of the .com boom, I was working for a company in the bay area - telecommuting 100% of the time. I was responsible for the development of the company's first product to launch. I did extensive market analysis, requirments analysis, architecture, design, development, testing etc. all from my home in small-town Ontario in Canada.
Tools? CVS and email and telephone. Daily status reports.
But. After a couple of months, one of the founders got it in his head that I was evil incarnate and lazy and incapable to boot. The next year was hell for me. I had to work 80 hour weeks to keep up the tiny fraction of political good-will left to me. And because I was out of sight (site), he had all the opportunities in the world to slander me, but noone thought to check with me to see my side of the story. I would hear about accusations weeks after they had been made and been allowed to fester.
Suffice it to say: there are some personal risks involved with telecommuting.
The good side? Lots of flexibility to get up for a few moments and hang out with my family, doing errands was usually okay in the middle of the day.
Good luck - and keep in mind the political side of telecommuting if you do convince your bosses!
Architectures with XML Documents
Helping with organizational effectiveness is our job.
The large mega-corp I work recently laid off a big chunk of its workforce.
Within the area of the company I know about, every fulltime telecommuter was laid off, without exception.
Given the current state of the economy and the likelihood of layoffs wherever you work, you may wish to consider this.
I submitted my resignation and informed my employer that I was moving home (1,000 miles away). As part of my resignation I proposed a "trial" telecommuting arrangement and pointed out how much training would be required to replace me. I also made it clear that I thoroughly enjoyed my job and sincerely hoped they would be willing to give me a chance to prove that it could be a workable arrangement. In other words, I didn't ask them for anything other than a chance to show them that it could work. I was surprised when they accepted my resignation and thirty minutes later offered me a position as a telecommuting programmer, something they had not agreed to do for anyone else until then. But I had an advantage in that I had been working for them almost seven years and a significant portion of their production environment was dependent on code I'd written. I'd also showed them beforehand that I was honest, dependable, and consciencious. They told me later it was the trust I'd earned that allowed them to agree to the arrangement. It has been more than 18 months now, I visit the office for "face time" once every three to four months at their expense.
It is working great for me, but YMMV. Make very sure you can handle the isolation, although your two hour distance makes visits much easier than what I have here.
NULL
I full-time telecommute from Cupertino, CA for a company in Utah, and it's working out great. In order to make it work, I made a direct plea for my happiness, and thus productivity. Basically, I tried to make a compelling argument to demonstrate that I would be no *less* effective as a telecommuter, and thus any difference could only be positive. I've attached below the complete discussion regarding me becoming a telecommuter:
:)
:)
:) We need a way to be able to get a hold of you at anytime
:)
:)
-----
From: David Barrett
Sent: Friday, June 08, 2001 12:25 PM
To: [My boss]
Subject: RE: What about telecommuting?
Ahh, the house hunting begins. Boy I despise moving. But I love San Francisco. It's such a dilemma... Thanks again for your help.
-david
> -----Original Message-----
> From: [My boss]
> Sent: Friday, June 08, 2001 12:31 PM
> To: David Barrett
> Subject: RE: What about telecommuting?
>
>
> Sounds good. [My boss's boss] said to send your bill for your ISP as an
> expense report and we'll pay it (or at least the $50 portion
> - I haven't mentioned that it would be more than that). Let
> me know if you think of something I can do. Also, let me know
> when you get moved. You'll need to let HR know about your new
> address and any other changes in your personal information.
> Have fun house hunting!
>
> [My boss]
>
> -----Original Message-----
> From: David Barrett
> Sent: Friday, June 08, 2001 1:00 PM
> To: [My boss]
> Subject: RE: What about telecommuting?
>
>
> Wow, great! Thanks a million! I'm intending to get the
> wireless ISP called "Ricochet", which is pretty pricey, but
> I'll gladly pick up the remainder. Also, my cell phone has
> far more minutes than I actually use, and they're all the
> same price (local or long-distance), so I don't see that
> being a problem.
>
> Hm... I don't think there's anything I need you to do on your
> end, but I'll let you know if I figure something out. Thanks again!
>
> -david
>
> > -----Original Message-----
> > From: [My boss]
> > Sent: Friday, June 08, 2001 11:54 AM
> > To: David Barrett
> > Subject: RE: What about telecommuting?
> >
> >
> > Okay, you have approval to telecommute. Here are the only
> > concerns voiced, so you know and can make sure to avoid them
> >
> > during work hours. I know you said you have a cell phone, so
> > that is a good option. Is your plan such that it will not
> > cost you a fortune if people call you on your cell phone?
> > Will you still have another business type phone we can
> > contact you on? Also, [My boss's boss] said to find an ISP and [My company]
> > will pay the bill (he said as long as it wasn't over $50).
> > That way you can have network access as well. I don't know if
> > you already have an ISP or if you want to work with IS to
> > find the best option - money wise and speed/access wise.
> >
> > I'm excited for you that this has worked out. Let me know
> > what I can do to help you get everything set up. Just so you
> > know, [Our CTO] was consulted on your telecommuting as well and
> > he said as long as I was comfortable with your being able to
> > meet your deliverables, he was fine with it as well. [My boss's boss] had
> > me check with [Our CTO] just as a second ok.
> >
> > So, again, let me know what you need from this end.
> >
> >
> > [My boss]
> >
> > -----Original Message-----
> > From: David Barrett
> > Sent: Wednesday, June 06, 2001 2:29 PM
> > To: [My boss]
> > Subject: RE: What about telecommuting?
> >
> >
> > Great, thanks for considering it as an option. Here are the
> > pros and cons as I see them:
> >
> > --- Cons ---
> > (1) I would operate without physical supervision or
> > oversight. However, in reality this is already the case, as
> > I don't report to anyone here as it is. Plus, my office is
> > located in such a fashion that the only person I see with any
> > regularity is [Our CTO], and even that is rare. Thus, it seems
> > to me that if I've operated acceptably without supervision
> > until now, I see no reason why I would fail to operate
> > acceptably in the future.
> >
> > (2) I wouldn't have immediate access to the resources of the
> > office. For example, it'd be difficult to get a fax to me
> > immediately. However, I don't see this as a major hindrance,
> > as aside from the printer, I don't really use the resources
> > here as it is. I rarely fax things or make copies, and I
> > only get about one phone call a week (and that could easily
> > be moved to my cell phone). Plus, I can easily get an
> > Internet connection that will allow me continual access to
> > the [My company] VPN from anywhere.
> >
> > (3) I would be less available for spontaneous, unscheduled
> > physical meetings. As it is, I rarely work with anyone in
> > this office. Thus, I rarely meet with them on a
> > pre-scheduled basis, and even more rarely without planning.
> > I can easily arrange to be in the office for scheduled
> > meetings, and I'd happily remain "on call" to come in to meet
> > with people as needed.
> >
> > --- Pros ---
> > (1) I could move to San Francisco. I've been dreaming of
> > doing it for literally my entire life, and the only thing
> > preventing me from doing so is an obligation to show up at
> > this office every day.
> >
> > (2) I would be more productive. I've known for years that I
> > operate best outside of the office, and I'd be happy to
> > provide references to previous employers to justify that
> > statement. As it is, I only stay in the office long enough
> > to check my email and access file servers, and then I take my
> > laptop somewhere else to do my writing. Thus, I would not
> > only remain at least as productive as I already have been,
> > but would likely become more productive by not limiting my
> > Internet access to short office visits.
> >
> > (3) I would be happier. Without getting too deeply into a
> > philosophical discussion about what makes life good, let's
> > just say that I try to structure my life in such a fashion as
> > to maximize freedoms. One of those freedoms is a decoupling
> > of physical location and virtual productivity. Due to a
> > combination of a fast wireless network (Ricochet), a job
> > where I can make a valuable contribution from a remote
> > location, and the proven ability to effectively operate
> > without physical supervision, I am in a unique position to
> > realize this wonderful freedom. I fully understand that not
> > everybody has these same factors in their lives -- indeed,
> > without any one of these factors the others are irrelevant.
> > However, I have all three factors in my life, and it seems
> > like a shame to waste such an opportunity.
> >
> >
> > Thanks for considering this possibility, and please let me
> > know if there's anything I can do better the chances of this
> > getting approved!
> >
> > -david
> >
> >
> > > -----Original Message-----
> > > From: [My boss]
> > > Sent: Wednesday, June 06, 2001 8:24 AM
> > > To: David Barrett
> > > Subject: RE: What about telecommuting?
> > >
> > >
> > > I really don't have a problem with telecommuting - I think
> > > for some people it is a great option if they don't have lots
> > > of distractions at home or are able to manage those
> > > distractions. I'm not sure how [My boss's boss] feels about it. Let me
> > > talk to him and I'll get back to you.
> > >
> > > Why don't you send me a list of what you feel the pros and
> > > cons are for telecommuting in your situation (I have
> > > documents that generally list them, I'd rather have a list
> > > specific to your situation). Once I get that, I'll talk with
> > > [My boss's boss]. I know he is out today, so it may be a day or two before
> > > I can catch up with him.
> > >
> > > Thanks!!
> > >
> > > [My boss]
> > >
> > > -----Original Message-----
> > > From: David Barrett
> > > Sent: Tuesday, June 05, 2001 5:33 PM
> > > To: [My boss]
> > > Subject: What about telecommuting?
> > >
> > >
> > > [My boss] - What are your thoughts on telecommuting? I looked
> > > around a bit but couldn't find anything that discusses
> > > the topic. Currently it's a big inconvenience to work out of
> > > the Cupertino office, as there's nothing I can do here that I
> > > can't do elsewhere. Aside from a good net connection,
> > > printout capability, and free drinks, this office isn't of
> > > much use to me. Only very rarely do I actually work with or
> > > professionally interact with the people here -- at a
> > > frequency that I could easily maintain even were I to
> work remotely.
> > >
> > > As it is, this office is the only thing that prevents me from
> > > moving to San Francisco (about a 45-1.5 hour drive, depending
> > > on the traffic), something I've been dreaming of doing for
> > > years. Seeing as how I end up driving there every other day
> > > anyway, it's a big drain on time and gas money to keep going
> > > back and forth. Between my laptop, cell phone, and wireless
> > > network connection (which I can get), I can be equally
> > > productive from virtually anywhere. Really, as best as I can
> > > tell, I am much more productive in the comfortable atmosphere
> > > of coffee shops and restaurants than in the sterile confines
> > > of an office anyway.
> > >
> > > Basically, as I see it, there are lots of upsides and few
> > > downsides to me working remotely. But that's just my
> > > perspective. What are your thoughts?
> > >
> > > -david
> > >
> >
>