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Another Internet Appliance Dies

pescatello writes "Here's a CNET story describing the disappearance of the internet appliances from the market. The latest is the AOL/Gateway/Transmeta Internet Appliance. While it won Comdex's Best in Show in 2000, it hasn't been pushed by either AOL or Gateway, and is now unavailable anywhere. " Meanwhile, my Audrey came in yesterday.

33 of 137 comments (clear)

  1. Now $24.99 ... by Splat · · Score: 2

    If it's any indication of failure, the Target near me has a few Cidco Mailstation's for $24.99. Even at that price they can't sell.

    1. Re:Now $24.99 ... by cloudmaster · · Score: 2

      Linux-hacker mailstation board: http://www.linux-hacker.net/cgi-bin/UltraBoard/Ult raBoard.pl?Action=ShowBoard&Board=mswhatever There's a bunch of other devices hacked and described on that site too...

    2. Re:Now $24.99 ... by mikeage · · Score: 2
      justdeals.com


      $15 dollars, plus 10 flat-fee shipping. They have some other nifty stuff, too... logitech ifeel optical mouse for 13 dollars... check it out.

      --
      -- Is "Sig" copyrighted by www.sig.com?
  2. The Audrey was actually pretty close by smartin · · Score: 3, Informative

    It's amazing how good the Audrey actually is, if you want simple internet access from a room like your kitchen. It takes up little space, has a usable browser, calender, address book and email capabilities. What makes the Audrey so nice is that you can integrate it seemlessly into your home LAN. It will talk to your mail and dns server and mount file systems using nfs or smb, no need for some bogus proprietay subscription service.

    The reason the Audry failed is simple, it is a great little machine for $89 but it's not worth $499. For $89 you have lots of people buying them and playing. 3Com and other appliance would be smart to follow what is going on over a linux-hacker.net and audreyhacking.com and re-evalutate their market strategies when they see what happens when you make a kickass little toy like the Audrey available to the computer literate community at an accessible price.

    --
    The difference between Canada and the USA is that in Canada healthcare is a right and gun ownership is a privilege.
    1. Re:The Audrey was actually pretty close by Speare · · Score: 2

      While it's all nice and good to say "the Audrey is great at $89," or "I'd buy a device like that at $89," that doesn't help future product development that much.

      The $89 tag is the current clearance price that an online reseller is offering. It doesn't address the actual price of the unit, just the best price that the reseller can get rid of the unsold inventory. The $89 price tag is far below the total cost of development, manufacture and support.

      Future products would sell well if they had all the Audrey has, at the same price. It's just not going to happen any time soon, and by that time, the feature set of the Audrey will be quaint, even for its kitchen niche. It costs money to develop products, and if the manufacturer is getting screwed, they won't be encouraged to develop more.

      --
      [ .sig file not found ]
    2. Re:The Audrey was actually pretty close by smartin · · Score: 2

      True and that is the fundumental problem with these appliances. They cost more than they are worth, therefore noone buys them. I would buy an iMac for a couple hundred more than the original price of an Audrey. I would buy a laptop for a little more that what most web tablets will cost. Until companies can get the unit price of these devices down to what they are worth they are doomed.

      --
      The difference between Canada and the USA is that in Canada healthcare is a right and gun ownership is a privilege.
  3. Care and Maintenance by SlamMan · · Score: 2, Funny

    I just hope you don't have to feed your Audry blood to make it grow, like I did when I had one in my flower shop.

    --
    Mod point free since 2001
    1. Re:Care and Maintenance by djocyko · · Score: 2

      Damned god I decided to read /. before I went to the PO to pick mine up (was delivered an hour ago). Things could have gotten ugly!

      (I hope it's everything I expect)

    2. Re:Care and Maintenance by sharkey · · Score: 2

      You must be thinking of the Audrey ][. The original just needs a smack across the mouth from time to time.

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
  4. one reason they might be failing by spacefem · · Score: 2

    I think the average out of the loop American wants to buy a computer so they can learn about computers - that's a big deal to most people. Just because they only need internet doesn't mean they're interested in an appliance the none of their neighbors use.

    Now if we could only spread the word that Windows isn't the most educational OS out there, we'd be set.

  5. PCs are internet appliances anyway by MosesJones · · Score: 3, Insightful


    $400 or less gets you a PC that can do everything you want on the internet, and has the advantage of a hard-disk. All of this internet appliance stuff seemed to miss that point. The idea that you had a $200 box that required a $40,000 box at the other end to act as its brain seemed to be... well brain dead.

    The internet is just one reason that people buy a PC, playing games, editing documents, scanning in your photos are all common reasons that people get a PC. Internet appliances couldn't do these things as well as a PC and so deserved their fate. Bad business idea, bad tech idea. Remember X Servers ? They made sense when a Unix box was $20,000 and you could see the reduction in cost, but with internet appliances you would have to sell a huge number of boxes to cover the costs of the backend servers.

    Then there are the really stupid ideas... an internet appliance which is basically just a browser, a standalone browser and email client. Something that is cheap and doesn't require a backend server, but does bugger all, and does it worse than a PC. BushTV in the UK is an example of that, and several of these other elements are good examples of abject failure of brains (I know I worked for a company that had such a stupid idea, I worked on abstract software for STBs, they decided to spend $3m on building a box... went bust).

    Internet appliances will succeed... when they are appliances. A cooker which connects to food.com or whatever to get receipes, a fridge which connects to the supermarket to order replacement Red Bull, a phone which reads out your emails.

    But not when it is a crap PC.

    --
    An Eye for an Eye will make the whole world blind - Gandhi
    1. Re:PCs are internet appliances anyway by connorbd · · Score: 2

      Guess it depends on whether you want to build or buy. My used HP Vectra (P2/333) cost me a little less than $200 as is, with another $30 for a 64MB DIMM. You can probably get that price on eBay or some place like that.

      I will say, however, that the vast majority of used PCs you're going to find out there are ex-corporate machines. Something like mine with a Slot 1 mobo has a little bit of wiggle room (I could probably slap a mid-range P3 in there no problem) but for the most part you're dealing with custom form factors (slots on riser cards, FlexATX (or worse) motherboard shapes, and name brand oddities that you won't get in a generic box. The result is that these boxes are invariably throwaways; my Vectra midtower has its drive bays on the bottom, for example (it lives on a stack of books on the floor to compensate). When it finally outlives its usefulness two or three years from now there ain't no motherboard swap in the world that's going to save it.

      If none of that bothers you, you can find some great bargains.

      /Brian

  6. Pogo by SubtleNuance · · Score: 3, Interesting

    The www.BBC.co.uk is reporting about this little device?

    Nice little unit, as the iopener, audrey, AOL/Gateway Unit from this article and the rest - but *will* this ever come to market? I am doubtfull...

  7. PCs as cheap as appliances by peter303 · · Score: 2

    Low end PCs are a cheap as appliances, because of economies of scale. All you need to do is to put a really simple start up interface on it in place of the MS-OS-from-hell. Could be Linux-based or something else.

  8. Market these things as supplementals by dmorin · · Score: 3, Insightful
    I think the biggest failing of the internet appliance is that they're usually billed as "get this instead of a full blown machine." Several reasons cause that to not work: some people *want* a full machine, and are afraid that the appliance won't do task Q that they're absolutely going to need (even though on the PC they never do it), some people *want* to have the freedom to choose their internet service independently of their device (people like to buy a PC first, and then buy a service, not be told "Hey, by buying this appliance you're committing yourself to a three year contract!"), and lastly, the damned price point. Like another poster said, Audrey rocks, but not for $500.

    But you know what internet appliances can do? They can be supplemental to your own PC. How about a device that allows me to check my mail from the TV by using my existing connection? Or remote control my PC to start printing something, so that I can go upstairs later and just pick it up? How about a touch screen device that I have right on the table in the front hallway that can rapidly pull up a traffic or weather channel before I head out the door on the way to work (something I plan to make my Audrey do)? I don't want to surf on my tv or my touch panel. I have specific types of information that I want, and if I can find a supplemental device that will deliver those things to me quickly wherever I happen to be, then I'm gonna be all over it.

  9. These things cost too much by inepom01 · · Score: 2, Informative

    $599? Are you kidding? The whole point of making something that's less than a computer is that it costs less. You can get computers for $599 that can do just about anything. Look at the audrey- didn't sell when it was $499, but now for $89 they're selling well (got mine!) and there're communities around hacking it and generally enhancing it. Of course the $89 doesn't cover what 3Com paid to make it, but $499 was still overpriced. On second hand... Maybe they should take a hint from the hacking communities around the I-Opener and the Audrey and have an open source internet appliance- they can sell it cheaply because all it'd cost is the hardware.

  10. No crystal balls by fajoli · · Score: 2, Insightful

    Reading some of the comments about the "obvious" failure of these internet appliances makes me think many slashdot readers have crystal balls. Many of these companies banked on broadband access to the internet to be commonplace within the time frame of their business plans.

    If every house has a T1 line to it, an internet appliance makes a lot of sense for the average consumer. The extra network traffic wouldn't slowdown average applications since the bandwidth is there for it.

    And it makes sense to have a central computer requiring zero administrative work by Joe Public. Their appliance would just work with the latest and greatest software. For the those wearing linux-colored glasses, imagine having your computer always running the latest and greatest distribution with no work or compatibility headaches on your end.

    The real failure of the internet appliances can be blamed on communication companies that couldn't find a way to make broadband a reality fast enough. With the recent failures of DSL and wireless internet providers, it seems that not only has the crop withered, ie. the appliances, but the farm isn't worth keeping either!

    Looking at my personal crystal ball, if the phone companies, cable companies, et al. get their act together and provide broadband access to substantially more customers at reasonable rates, internet appliances will be back.

  11. More Audrey info? by don_carnage · · Score: 2

    Ok...suddenly the impulse buyer in me is saying, "I want one" and I need to quell that hunger. Can anyone who's purchased (and hacked) an Audrey provide us with more info. Is it worth it?

    1. Re:More Audrey info? by dmorin · · Score: 2
      It depends entirely on whether you have a goal in mind or are just in it for the excitement of the hack. Thus far I have skinned mine a little bit, gotten it to NFS mount a linux drive, and am in the process of modifying the channels to provide my wife and I with a quick glimpse and the morning traffic and weather. Rather than using the browser, which takes too long to come up and is loaded with too much information, I'm scraping out what I want and pushing it down the audrey so it comes up instantaneously.

      I'm telling myself that once I'm "done" I will run some wire down to the kitchen or living room and put Audrey down there. But will I ever be done? Tough question. I could also turn her into a digital picture frame (already got that started). Or an MP3 player. A friend is making his into a voice mail system. You can easily find yourself in an endless quest to just keep hacking the thing.

      The facts, though, are that its memory is currently very limited, and it's not the fastest beast in the world. And although you can run some QNX apps on it, many of them are just too darned big, and very few people are writing native Audrey apps. So until people start hardware hacking the thing to add memory or harddisk or whatever, you might find yourself saying "Eh. This would be cooler if it did X Y and Z already..."

    2. Re:More Audrey info? by don_carnage · · Score: 2

      Hmmm... "dump it into a compact flash card" -- does the Audrey come with an interface or is this something else you have to buy? I have a compact flash card in my digital camera and it came with a USB interface slot device (from digitalfilm.com?) -- does this work?

      I suppose Slashdot isn't the place to be asking this question, but it's the most readily available place.

  12. Right idea, wrong partner. by Ami+Ganguli · · Score: 3, Insightful

    If you made one of these out of a PlayStation it would sell like hotcakes:

    • Runs PlayStation 2 games
    • Plays DVDs
    • Does e-mail, surfs web, etc.
    • Comes with one year of AOL
    • Monitor is optional - works fine with a TV but at lower resolution
    • Expandible w. hard drive so it can run Linux and OpenOffice (or "AOLOffice" maybe?)

    It's just what Sony and AOL both need to fight Microsoft. I wouldn't use it myself, but I'd definately buy one for my mother so we could finally communicate by e-mail instead of running up phone bills.

    --
    It is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail. - Abraham Maslow
    1. Re:Right idea, wrong partner. by Ami+Ganguli · · Score: 2
      Mac's will be running PS2 games real soon.

      That doesn't really address my need, since I'm not about to spend money on a Mac just so my Mom can use e-mail, but... this still sounds interesting. Do you have more information? I think it's a pretty good idea, although I think an add-in PS2 card for a PC would have more of a market.

      --
      It is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail. - Abraham Maslow
  13. Doomed! by swordboy · · Score: 2

    Lets see,

    You can sell an internet "appliance" and make money if you (a) subsidize the cost with internet service or (b) charge an arm & leg. We all know that the former doesn't seem to work too well (*cough* iOpener *cough*) and charging an arm/leg doesn't work well because laptops can replace the devices with more functionality and practicality.

    As I've said before, we need an open "disposable" PC form factor standard. Get rid of the ZIF socket, dimms and expansion slots and go with an embedded (as in soldered on the board) processor, ram, video, etc type of solution. Hell, with RAM going as cheap as it is, I don't see why the cheap end of the PC spectrum hasn't gone to this already. You could probably do 1Ghz, 256Mb, video, TV-out, audio, ethernet & 56K for under $150 in quantity.

    What happens when nForce and its variants is small enough to sell to CPU manufacturers as an on-chip option? This is probably happening already. Didja ever wonder why nVidia and AMD are so buddy/buddy when the Xbox is Intel-based? Expect to see an AMD system-on-a-chip soon...

    What I am getting at is that the open PC architecture is one of the things that made the damn thing so popular. However, its also the very thing that makes it large (ever priced a latop motherboard?). BUT IT DOESN'T HAVE TO BE. The market could obviously bring the economies of scale to a small PC solution. This could be used in anything from the appliance to a laptop (or TVs and radios).

    All in a cheap, open standard...

    --

    Life is the leading cause of death in America.
  14. Is the internet useful to their market? by dragons_flight · · Score: 2

    These little boxes are marketed as "cheap" PC alternatives. In which case they are looking at a segment of society that typically doesn't have computers and isn't too interested in them. These are people who probably grow up with little exposure to computers and don't use them at work. Without a printer, they don't make a good word processor, so they lack an important PC functuality.

    Now the real question is whether there is a use for the internet with people that don't want a real PC. Seems to me the answer is no. Email and internet access are useful to the tech savvy and those of us who are used to them, but people can still survive in blissful ignorance without them. Seems to me that there is just no market where these things are targetted, especially at several hundred dollars plus monthly subscription charges.

    Why would anyone who is ignorant of PCs want to get online in the first place? The only thing that comes to mind is to chase the fad, but people that buy purely for those reasons, rarely go for cheap crippleware. Seems to me you'd have better luck selling a $300, bare bones word processing system.

  15. Back to previous rant by King+Of+Chat · · Score: 3, Insightful

    Maybe, one of the reasons is that, as long as they keep adding more complicated stuff to web sites, it's never viable to produce a cheap (ie, all in hardware) web browsing device. (I did rant on this subject before.)

    First it was frames (which fucked the Web TVs), then all this layers, DHTML crap. What next?

    If the stuff is cheap and in hardware then upgrading your browser or downloading this week's plugin is not really an option.

    I bet that lots of companies could produce a cheap, simple browsing device - providing all you wanted to browse was /. and Need To Know.

    Does anyone else want to join a Keep Websites Simple/Kill All Graphic Designers movement?

    --
    This sig made only from recycled ASCII
  16. Where to buy an Audrey for $89 by Elequin · · Score: 2, Informative

    I haven't seen this posted in the discussion yet... One can purchase an Audrey for $89, brand new in a sealed-by-3Com box, at Tiger Direct. I have two of them, and they're quite fun to play with. :-)

    - Eric

  17. Re:The Audrey by phillymjs · · Score: 2

    That hideous price tag is now down to $89, plus $30 for the USB Ethernet adapter if you have a LAN at home (this is at TigerDirect). Audrey still works fine, if all you want to do is e-mail and light web browsing (the "channels" of presumably specialized content no longer work, but otherwise the unit is fully functional).

    If you do a little relatively easy hacking, you can get a GUI text editor onto it that could be a passable word processor, and Audrey does hook up to certain USB printers with no modification.

    Most people are hacking the shit out of them, though-- they make great little terminals for controlling home automation and stuff-- I have two.

    ~Philly

  18. What I want by renehollan · · Score: 3, Insightful
    "We've learned a lot about what people want and what they don't want," Lund [Gateway spokesman] said.

    O.K., Then why hasn't someone created the obvious (IMNSHO) appliance? Namely one that:

    1. has an 10/100 (or even GigE) Ethernet interface;

    2. can receive streamed audio and video and decode it to the appropriate outputs: analog stereo audio, S/P-DIF digital audio, Dolby AC-3 5.1 digital (possibly analog as well), composite video, S/Video, RGBHV and or SD/HD component video, 1394 transport of audio and video, as well as the ubiquitous CH3/4 RF modulater A/V; [obvously not all of these are required on all versions of the product, but some A/V streaming support is essential];

    3. Provide a Web-like control interface for such remote sources, and possibly a complete browser.

    Options might include multiple A/V inputs for existing local components (and the ubiquitous IR controller), along with local (or remote) HTML "interface pages" for providing a UI to control them; or even an embedded 10/100 Mb/s switch.

    The idea is to try to (a) allow for A/V data to be retrieved from an existing home server, and (b) tie in all the other legacy devices you have (perhaps via some kind of outboard adapter). Current attempts at "universal controls" are clumsy at best.

    I just got a new Sony 32" HDTV ready set, and HDTV satellite/terrestrial receiver. The set has multiple inputs, and the receiver can provide different resolution material on multiple outputs, but switching resolutions requires controlling BOTH the receiver output AND the set input. Alas, the only remote which does this is the receiver remote which lacks the fancy split picture and other TV controls. Yes, I could program a "universal remote", but it would lack the necesary buttons. Things like a Pronto help, but are a hack at best: I should just plug things together, maybe download a "driver" or "plug-in" of some kind to the device I described above, and it should "just work".

    Now, you're all thinking, "1. Use a PC. 2. Do it under [GNU/]Linux. 3. GPL the code and release it". Well, fine, except: (a) PCs are ugly, (b) PCs are noisy. I haven't found one quiet enough to do the job in a living/family room setting.

    --
    You could've hired me.
  19. Re:The line is blurry by connorbd · · Score: 2

    Humorless moderators: -1 Blinding Flash Of The Obvious

    Moderators with a sense of humor: +.5 Giggleworthy

    /Brian

  20. You show me an "Internet Appliance"... by tswinzig · · Score: 2

    ...and I'll show you a Web Pad.

    The crap released thus far as IA's are not. End of story.

    --

    "And like that ... he's gone."
    1. Re:You show me an "Internet Appliance"... by josepha48 · · Score: 2
      Partially true. There are Internet Appliances, they just cost about $1000 USD and are more for specific tasks. Some are real IA's, but most are specific tasked computers.

      Personally I think that people today (US citizens at least) want stuff that is big. Large SUV's, large homes, big dogs, and big powerful computers. The internet appliances are small, underpowered (usually less than 200MhzCPU) peices of crap. Lets take Audry, what does it have about a 200Mhz CPU, 16Mgs of RAM? Any local storage? Can it do anything else other than just sit there and get your email and suft the web? Does it support plugins like flash, shockwave, real audio? Is it a cheap nic?

      I do like the new palms coming out though. Color is nice but not necessary, but the ones like the Palm VIIx with memory and wireless is pretty cool.

      I think the big problem with Internet Applinces is that they come with the service and many people want to pick an choose. Audry is nice as it comes with no service now, but it looks crapy.

      --

      Only 'flamers' flame!

  21. Re:They never saw the bottom line. by connorbd · · Score: 2

    Oh, definitely. Actually, one of the nice things about the iOpener was its form factor -- create something of roughly the same design only don't cripple it and you have what I'd consider to be a pretty nice OEM what-can-we-do-with-this sort of machine. That's one thing none of the rest of these things on the market have/had.

    Anyway, I have to add my voice to the chorus saying, "Shocked? Not hardly." The fact is that a computer is a computer, and if you gut it it's not going to sell. I think even non-geeks realize that; why sell a Mailstation when you can use nearly the same parts with minor enhancements to bring back the glory days of the Trash-80 Model 100?

    /Brian

  22. People Don't want dedicated devices by Picass0 · · Score: 2
    Most people don't like such limited devices. It's only when people found out you could stick a HD into an I-opener and install the OS of your choice that people got psyched about it.

    Take the I-pod - Who needs another MP3 player? "But it's small, you can store other files on it and it's firewire". Only when you start adding features do some of these consumer electronics start attracting interest.

    Rather than sell a dedicated internet appliance, add a capability to an established platform, such as PS2. Sony would be able to market the hell out of it. They could sell controllers that have LEDs and hotbuttons for e-mail. Everybody would run out to buy keyboards and mice for the PS2. You just need some storage, OS & software, and preferably a high-bandwidth connection. Now would be a good time for that Linux distro to come out in America. Sony could smack the X-box.