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The Report of My Thermal Death Have Been...

A reader writes "Not too long ago, Tom's Hardware posted a video of the grisly events that take place when the heatsink is removed on an AMD Athlon MP 1.2GHz in an attempt to show that the chip has inadequate thermal protection unlike the Pentium 4. Apparently, this is not the case. This new video, which looks like was done by AMD, shows the system continuing to work when the heatsink is removed. Even 9 minutes of Quake3 without the fan operating wasn't enough to destroy the processor. So who is right? It's in AMD's best interest to show that their product doesn't disintigrate under extreme conditions. " Update: 10/30 14:11 GMT by H : Note that it was Terry 'quad3d' Wang that actually did the video - not AMDZone.

17 of 559 comments (clear)

  1. On my athlon 800... by miahrogers · · Score: 3, Interesting

    I had the heatsink sorta fail. We think that the fan stalled, and that led the processor to heat up. It ended up killing my motherboard, but oddly not my precessor. I bought a new motherboard, and got a big heatsink along with some extra case fans, and now the system works fine.

    I'm impressed that that heat could fry the mobo but NOT The processor, it's sort of weird actually. But there are a whole lot of things on most motherboards right next to the processor, and on mine they all looked slightly burned.

  2. The article ... by Forager · · Score: 5, Interesting

    Here's the original Tom's article.

    Here's the text of the new article direct from the source:


    Thanks to the millions of people who e-mailed me about this.

    Do we title this: We TOLD You So!
    or do we title it: Maybe we were right about him?
    or do we title it: AMD Won't Burn a hole in your wallet, or your motherboard?
    or do we title it: AMD Slaps Around Little Tom-Tom? as Van Smith put it?

    Well whatever you want to call it, there is a new video out on the internet showing what REALLY happens to an AthlonXP (or MP) when your heat sink falls off, or when your fans fails. Now I'm not saying that Tom Pabst is completely wrong, but let's just say this makes his testing methods look a little 'suspect' at best. Here's a quote from Van Smith:

    A video has appeared on the Internet countering a huge dose of FUD my former employer inexplicably dumped on his readership a couple of months back. The new video, with AMD credits all over it, is entitled "How an Athlon(tm) MP 1.2GHz Really Copes with Heat Emergencies." The piece demonstrates the AMD Palomino Athlon subjected to brutal circumstances such as heat sink removal while playing Quake III and boot up attempts when a CPU cooler is not attached. In all scenarios, the Palomino comes out unscathed. A similar though much less thorough test came out with unsurprisingly different results at Tom's Hardware. Ouch! Looks like dispensing bad medicine can result in a mouthful of looser teeth. Good job Ben & Joe, perhaps you can also give THG a crash course in analyzing computer technology.

    The video also presents the much more realistic situation when the CPU fan fails. In that case the Palomino continued to play Quake III for several minutes before shutting down. Again the chip was undamaged.

    This video may look like it's from AMD, but I'm pretty sure it's not, even if it makes a great case. The original download site appears to be down, so I mirrored it onto AMDZone right here.

    Other mirrors: Mirror.

    Update: One of our readers e-mailed me to give me his first hand experience with the thermal control capabilities of the AthlonXP:

    I installed my amp1800 (sic) with the heat sink rotated 180 deg. and after 3 hours of trying, incessantly, and not being able to boot I found the problem, I rotated the heat sink and all is fine. I must say, I was sweating bullets when I found the problem.

    No fried chip, no smell of burned silicon. Looks like the thermal diode is working.

    (end article)

    ~Aaron.

    --
    student of animation and the fine arts
    1. Re:The article ... by austad · · Score: 3, Interesting

      HardOCP.com ran an article the other day that said they were installing an 1800+ XP processor, and reached across the desk to grab something, bumping a key on the keyboard, which booted the machine with no heatsink and destroyed the processor. It looks to me like the current 1800+ XP's still don't have any sort of heat protection. Not that I care. It's not like they are very expensive, and the probability that your heatsink is just going to fall off is pretty low anyway. If the lack of heat protection keeps the cost down, then I'm all for it.

      Something that isn't a very widespread problem hardly warrants adding more circuitry and increasing the cost of a CPU.

      --
      Need Free Juniper/NetScreen Support? JuniperForum
    2. Re:The article ... by mabs · · Score: 3, Interesting

      Look, I agree with this guy, and not with many, many other comments, did you people not notice the suggestion in the Toms Hardware Guide test that it was done with a cpu _NOT_ running at it's recommended speed?

      I reguarly overclock my CPU's, and I know, that if something stupid like a cpu fan falling off blows up my cpu, IT WAS MY FAULT, not the manufacturer who has already stated the recomended maximum speed of their cpu.

      And the suggestion that the motherboard makes a difference, LOOK PEOPLE, if you aren't going to read, don't comment, the thermal diode is ON the core! 2nd search result on google, in the very first sentence of the article!

      A friend of mine had a pre palomino Athlon and he run it for 2 weeks without a fan, with NO permanent damage, and this computer is only used for watching DivX's and playing the latest games.

      And, as a personal opinion, in the last 12 months, toms has been awful, and, I hate to say it, but completely wrong, when it doesn't suit the people with the big dollars, but we can't blame poor Tom, he get stuff before release, and has to keep the right people happy, or they probably wouldn't give the stuff too him. What a screwed up world...

      --
      VK3TST
      -- "People aren't stupid. Usually." -- jd
    3. Re:The article ... by Anonymous Coward · · Score: 1, Interesting

      > I installed my amp1800 (sic) with the heat sink > rotated 180 deg. and after 3 hours of trying,
      > incessantly, and not being able to boot I found > the problem, I rotated the heat sink and all is > fine. I must say, I was sweating bullets when I > found the problem.
      >
      > No fried chip, no smell of burned silicon.
      > Looks like the thermal diode is working.

      Did the exact same thing with my XP 1700+ yesterday, underclocked to 1.1ghz (mobo jumper).. and it fried. With a replacement chip, it showed that the bios came with thermal protection off as default though.. which really didn't help!

      Bah!

    4. Re:The article ... by ShavenYak · · Score: 2, Interesting

      Heatsinks don't just fall off.

      Tell that to the remains of the 1GHz Athlon I have sitting on my desk. One of the nubs on the CPU socket broke and let the heatsink fall off while I was at work. I'm not sure how long the CPU lasted, but it was dead when I got home. From that point on, I won't buy a heatsink that only uses the two middle nubs to latch on.

      --

      Hey kids, there's only 5 days left 'til Yak Shaving Day!
  3. Re:Toms review by Strepsil · · Score: 5, Interesting

    Actually, if you read through the article (finally found it), it was a Siemens engineer that claimed the thermal diode was the problem when the CPU fried on one of their boards. AMD was not consulted.

    It could well be a case of passing the buck because they didn't want to blame their motherboard which may not have implemented support for the thermal diode properly. That's my conspiracy theory, anyway.

  4. Re:whatever by GeekDork · · Score: 5, Interesting

    The bad thing is that there are so many ways to screw up. You could get fooled into using one of those neat spacers which might happen to be too thick, resulting in inadequate cooling, thus frying the processor. The Athlon processors can burn before the POST is through, so if your heatsink has fallen off or shifted during transport, you're up for some quick, expensive fun.

    Also, you could be one of those freaks using a water cooling system (please shoot me when I start pumping water into my computer!). There's a nice article over at Dans Data about a burnt Intel Celeron(!!) after a cooling failure.

    A third problem is the limited use of most monitoring programs or a bad configuration. Motherboard protection can be configured so that all you get out of a failed fan is a nice beeping noise. I tell you something: no one can hear you scream in a dark cellar. I have an old Slot A Athlon 750 running nonstop, and if the fan fails, I'll most probably lose it. The only solution would be to have a monitoring program slow down and/or even shut down the system. Some BIOSs/Mainboards don't support this, so it would be pretty much impossible to prevent an incident directly after switching on, because when the speaker starts beeping it might be too late.

    So far, the only solution I've seen to this is an extension to the VapoChill rigs. The system is held in reset state until the cooling system has reached its (sub-zero) working temperature. Only then, the reset bridge is opened and the system is allowed to start up. I have not seen any comparable functionality on a mainboard so far and I don't know whether it would actually help or if the processor produces enough heat even in reset state.

    --

    Fight hunger. Filet a politician and send him to a 3rd world country of your choice.

  5. When I stopped reading Tom... by alexhmit01 · · Score: 2, Interesting

    In high school, I used to check Tom's Hardware Guide regularly. His posting on over clocking seemed fascinating. He seemed to have a good understanding of hardware issues.

    Then I went to college, still a reader.

    Taking a few courses on hardware however, made reading his reviews painful.

    He doesn't understand hardware, and it shows. Sure, he is able to run tests, but his reasons are completely flawed.

    I don't accuse Tom of being on the take... However, I think that Tom should stick to testing, and not give his "engineering" insights that are based upon made up terminology and without an engineering basis.

    This is a more reasonable review, and the first one that I viewed of his in years.

    Alex

  6. Re:A Computer Shop's point of view by jfisherwa · · Score: 2, Interesting
    "We've seen more than once, a customer coming back with what he said was a defective AMD CPU, and when we check the CPU, we could see the adhesive barcode that we put on the underside of each, partially burned out !"

    Not that I'm taking sides, but have you bothered to check if the *working* AMD chips (and Intel chips) are burning their adhesive out also? It sounds like you're using regular barcode stickers, and personally I doubt that they can even survive a cool CPU for any extended period of time.

    .. You have one guy that's broken a dozen CPUs and he still works there? How much CPUs has he damaged that you don't know about? .. are these the same ones your customers are returning? :P

    Jason
    www.:P.com

  7. Always looked to me like the heatsink compound... by Tom7 · · Score: 5, Interesting

    When I watched that TH video, it struck me as odd that the intel chip had no heatsink compound and the athlon did. Personally, I think it was that compound burning, not the silicon or housing...

  8. I KNOW THE ANSWER by Anonymous Coward · · Score: 1, Interesting

    Working at a big time chip manufacuring company myself... I know how this happened. Basically, you have AMD pushing the envelope because they tend to struggle with their manufacturing process. So when chips bin out at certain speeds, some are better than others. What Tom came across was the typical chip, probably just barely passed as a 1.2 GHz. AMD obviously knowing how to test their own chips, found some that were 1.2, but tested very high. Hence, they don't fry in milliseconds.

  9. No fan vs. no heatsink by Rui+del-Negro · · Score: 2, Interesting

    One thing is removing the heatshink while the CPU is running. If this happens accidentally (ex., the clip breaks and the heatsink falls off), it'll probably hit graphics card, short-circuiting it. So even if the CPU survives, your system still crashes. But the chances of this happenning are very, very slim.

    A different thing (rather more likey) is the fan stopping while the heatsink remains on the CPU. This has happened to me once, with an Athlon @ 1GHz, when a cable got stuck in the fan (whoever designed those Titan Majesty coolers didn't remember there are cables inside the case). After about 1 minute the motherboard started beeping and the system froze (I don't know if it this was a safety measure taken by the board - an Asus A7Pro - or a consequence of some error). I turned the power off, pulled the cable from the fan, let it cool for a couple of minutes and turned it back on. It still beeped for a while (it was at about 90 C) but booted normally, and it's been working fine since.

    Anyway, an appropriate heatsink is a requirement of the CPU, just like a proper electrical supply. If you feed a CPU 220 volts instead of 1.7, it probably won't last long either...

  10. Ah ah ah!! Tom's Hardware: Athlon XP, This : MP! by Anonymous Coward · · Score: 1, Interesting

    Somebody's already noted that it might be a chipset difference that makes this one "not fry" but I'd like to point out that, while *almost* identical, Tom's Hardware tested an Athlon XP whereas this movie claims to test an Athlon MP.

    Could this be a difference?

  11. Motherboards can handle the problem by Twid · · Score: 4, Interesting

    I just got a new Athlon 1800+ CPU with an ABIT KG7-RAID motherboard. It had a thermisistor for the CPU with good default settings, and it has a CPU FAN RPM detector. In the BIOS you can turn on a feature to shut the system down if the CPU fan fails, and you can also set alarms for CPU temp.

    So, given that, I'd rather have the better performing and cheaper Athlon system. The risk seems minimal and by the time time you pay slightly more for the Intel CPU, the Intel mobo, and the Intel Rambus RAM, you're paying a lot more. My personal opinion.

    - Twid

    --
    - "When you want something with all your heart, the entire universe conspires to give it to you" -Paulo Coelho
  12. Cat Vs AMD 1.2 MP by HowIsMyDriving? · · Score: 2, Interesting

    My cat knocked over my PC with a AMD1.2 MP with thermal protection software and sensors that worked and within 5 seconds, there was a horrible smell and a fried CPU. My Pentium 733s fan failed and it ran for 2 hours until the computer shut down. I like AMD but for the love of God, Don't let your cpu's fry so fast!

    --
    Welcome to the Entropy Bar, may I take your order?
  13. Re:Third party verification by delay · · Score: 2, Interesting

    Well... The solution is very easy. Tom and AMD simply tested different processors... Tom used an old Thunderbird, while AMD used a new Athlon with a MP core. It's no wonder the results are different.

    It's that simple!

    --
    What do you do when you see an endangered animal eating an endangered plant?