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Review of the Handspring Treo

axlrosen writes: "Walter Mossberg of the Wall Street Journal reviews the new Handspring Treo, and loves it. 'For the past week, I have been carrying around a new hand-held, wireless device that is simultaneously the best personal digital assistant I have ever used and the most capable cellphone.'"

21 of 251 comments (clear)

  1. Goodie by TedCheshireAcad · · Score: 4, Insightful

    I think we have to work more on improving cellular and digital networks around the country/world before we get excited over some fancy new phone that can make a 5 course meal if you press *2211. What good is a phone like this if you don't have service? I live in Connecticut, and my StarTac doesn't work in my house, at my office, intermittently in NYC streets, and never in a subway train. Cool phones are great, but more service would be better.

    1. Re:Goodie by Namarrgon · · Score: 4, Insightful
      Who says it's a one-or-the-other choice? How does a fancy new phone being available exclude you personally from having good service?

      Why is it that, everytime something new is announced, someone always complains that this thing is no good because they don't have what they want yet?

      --
      Why would anyone engrave "Elbereth"?
  2. other hybrids by nate1138 · · Score: 4, Informative

    It's sad to see something like this just coming out in the US. This and the VisorPhone, and the Kyocera palm phone are really the only PDA/Phone combos available here. I had the Kyocera, and it was terrible. This just pales in comparison to iMode, even without the buggy 3G enhancements they just rolled out. When will we get some decent wireless data service?? Japan has color, video, IM, web, games, and just plain awesome looking phones, and we get a cell/palm hybrid. yeah......

    --
    Where's my lobbyist? Right here.
    1. Re:other hybrids by WhyCause · · Score: 5, Insightful
      When will we get some decent wireless data service?? Japan has color, video, IM, web, games, and just plain awesome looking phones, and we get a cell/palm hybrid. yeah...

      One thing you fail to realize, I (and others in the US, thus, partially, the lack of the option) don't want super-integrated, ultra-bitchin', mega-color, web-surfin' on a screen that is 2" by 2". What I really want is an easy way to hook my computer (whether that be a handheld, laptop, whatever) into my cell phone so that I can dial into any service I want, not just the distilled pablum that the cell-phone companies try to shove down my throat because someone paid them an ass-load of cash. I've seen the 'wireless web', and it's just ugly. I didn't even use it during the free trial period. God knows I'm not going to pay for it.

      I don't want integrated everything because something always gets left out in the process. Whether it's ease of use, ability to expand, ability to use it on a plane ("sir, you'll have to turn off your phone," what then?), easy to find batteries, what have you.

      Damn, where did all that vitreol come from. That was a little more brutal than I intended. The message is, however, clear. I don't care about having ready access to movies and audio and internet on my cell phone because I have much better means of accessing it already available virtually everywhere.

    2. Re:other hybrids by MtViewGuy · · Score: 4, Insightful

      One thing you fail to realize, I (and others in the US, thus, partially, the lack of the option) don't want super-integrated, ultra-bitchin', mega-color, web-surfin' on a screen that is 2" by 2". What I really want is an easy way to hook my computer (whether that be a handheld, laptop, whatever) into my cell phone so that I can dial into any service I want, not just the distilled pablum that the cell-phone companies try to shove down my throat because someone paid them an ass-load of cash. I've seen the 'wireless web', and it's just ugly. I didn't even use it during the free trial period. God knows I'm not going to pay for it.

      That is exactly why the iMode concept isn't going to fly in the USA. Who wants a screen that is essentially a tiny cartoon-like color display that is not that useful? For American cellphone users, they'd rather wait for larger displays with full Palm OS functionality on their 3G phones so at least the cellphone have some real functionality for a change. The other thing Americans will probably want is the cdma2000 digital cellular format so high-speed data transfers over cellullar connections (read at least 256 kilobits per second bi-directional) becomes useful for laptop users.

    3. Re:other hybrids by dublin · · Score: 3, Informative

      I had the Kyocera, and it was terrible.

      You don't explain your complaint with it, but I've had one for a few months and it's quite simply the best and most functional piece of electronic gear I've ever owned. It's small, rugged, integrates phone and Palm functions quite well,is completely compatible with all the Palm software I use, some of which dates back to the original 1000 (only one program, ToDo+, needed a new version, free for registered users), and the batteries last darn near forever. If you took away all my electronics and computers one by one, the Kyocera 6035 would be the last thing left, and you'd have to fight me for it.

      By the way, there are other choices: Samsung has a new Palm phone out with a larger screen - the smaller screen is my only (minor) complaint about the Kyocera.

      I agree with others that say they don't want and won't pay for the ridiculous Japanese 3G foo-foo of movies and animated icons on a tiny screen. A faster data connection and a real web browser would be nice, but I can't think of much else I'd want. I'm not even considering the Linux-based handhelds for a while - It's nice to be able to get all kinds of things to run on them, but unfortunately, none of them are capable of doing the basics nearly so well as the Palm, so I'll stick with what works...

      --
      "The future's good and the present is nothing to sneeze at." - Roblimo's last ./ post
  3. Point of View by thinmac · · Score: 3, Insightful

    My boss and I were looking at these this morning on handspring's site, and we came to the conclusion that they either look really good or really bad, depending on your point of view.

    For PDA users, this is great because it's smaller than you're PDA and it's also a phone, so you don't have to carry another device.

    Most phone users, though, don't have a PDA, so they won't get to carry fewer devices, and the form factor really sucks in comparison to the newer phones on the market. Plus, if a PDA was something they wanted to have, they'd have gotten one in addition to a phone already. Why carry something as bulky as my phone a year ago just to have a set of features I don't really want or need?

    For me, this looks pretty cool. For most of the people I work with, it's just bulky and expensive.

  4. design by Doppler00 · · Score: 3, Informative

    I think the design is very well done expect for perhaps the keypad. I don't understand why they continue to arrange alphanumeric characters in a QWERTY arrangement on such a small keyboard, when a different layout would make much more sense. The auto word complete feature mentioned though is a good idea (Windows CE had this). Also, the resolution of the LCDs used in these things are very low and it makes text readablity difficult. That is one reason I prefer the windows devices (240x320 resolution) over the palm models. Finally, I believe that the ability to be able to access a document or search for information from anywhere is very important. If I have a question, I want to be able to go to Google and find the answer within 30 seconds. Will this be possible with the bandwidth and limited screen space that this device has?

  5. ALMOST there by MikeyNg · · Score: 3, Insightful

    Note to Handspring (and whomever else):

    Add voice recognition capability!


    How many people have phones now that you can add voice tags to people's numbers? This should actually be rather easy to implement in the Treo, I'd imagine. (I didn't see it explicitly stated in the review.) Imagine just saying someone's name, and their business card comes up and it asks you if you want to dial their number. Sounds like a winning deal to me.


    Other than that, add some Bluetooth or 802.11b capability in there. Then I can use this as an uplink for my laptop. Or I can beam business cards with RF instead of IR. Or imagine being able to zap someone your business card through SMS. That's another cool feature.


    These devices are ALMOST there. We're almost to convergence, and I think I'll wait a generation or two and take another serious look at it.

    --
    Where the wind blows, the tumbleweed goes.
  6. Re:Oppenheimer's Ghost by M_Talon · · Score: 3, Insightful

    I only wish that companies like Handspring would consider the impact of their actions before unleashing something like this on innocent commuters.

    I do agree that driving while distracted is a bad thing. I curse at more cellphone yakking drivers a day than anything else. But to say that the manufacturers of the device are to blame? I can't abide by that logic. The devices aren't to blame, it's the stupidity of the user. I tried talking on a cell phone and driving ONCE...and I realized how my driving suffered, so I never did it again. It seems some people are unable to make that logical jump, or they're unwilling to sacrifice that "convenience" to possibly save their life or someone else's.

    Aside from that part of the argument, I don't see how a Treo makes the situation worse. Cell phones already exist, as do PDAs. Any of the above behavior is already out there, and I don't think the Treo's audience is Joe Blow. Most average folk won't pony up $400 for a phone when (insert phone company name here) is giving them away with service. Two handed dialing? Maybe that'll make em realize how stupid phone use and driving put together are when they can't dial without releasing the wheel.

    --
    Electronic Frontier Foundation for online civil rights information
  7. Incoming!! by sphealey · · Score: 5, Insightful
    Yeah, GSM. So I spend $400-$600 on a cell phone/organizer, plus steep monthly fees for cell phone/internet access. And to top it off, I'm locked into GSM, which here in the USA isn't exactly the leading protocol.
    Just to preempt the tidal wave of comments from our EC friends:
    • While having a single standard is a good thing, having competition among multiple technologies is also a good thing
    • Many US cell networks were built before GSM was created, and must provide legacy support for the older standards

      In terms of voice quality, no system out there beats the original Motorola analog

      While GSM is an impressive technical and political achievement, do remember that one of its unstated purposes was to prevent Motorola from dominating the EC mobile market the way it dominated the US, and to give Ericsson, Nokia, etc. a competitive edge. In this it succeeded, with assistance from poor management at Motorola of course

    sPh
  8. Re:Oppenheimer's Ghost by RevAaron · · Score: 5, Insightful

    No state may have such laws, but many cities do.

    And while I hate the idiots that are talking on the phone while they're driving, you also have to face the facts. Wish I could find a reference, but on the news around a year ago, I saw some statistics about the apparent causes of accidents. Number one cause was food, at 21%, I believe. Futzing with the radio was at 11%, methinks. Should there be laws against eating while driving, or having a stereo which has no on-wheel controls?

    --

    Working toward a usable PDA environment in the spirit of Newton OS: Dynapad
  9. You must walk before you can fly by fireboy1919 · · Score: 5, Insightful

    This, like many innovations, is just another step. Handsprings are slightly more modular than other forms of PDAs, while still having the minimal power consumption associated with palm pilots.

    Many people, including myself, believe that the next frontier of technology is small, portable devices that communicate with each other wirelessly, though each device has a specialized function.

    In order to make that happen, we need to start with devices such as handhelds - which CAN be easily specialized through software, and which have readily available wireless capability.

    Its true that its "Just another handheld," similar to all of the other handhelds, but its more functional. Its not like another model car, which is exactly like the previous model, except that its "new and improved" (i.e. new and the current fashion); this is another piece of the puzzle.

    And IT DOES MATTER that its slightly more functional. The advent of the 386 chipset allowed a whole new class of problems to be solvable that where previously too slow to do research - I know that this is the case for my field, which is computer vision. As time progresses, even more problems are being researched.

    I'm looking forward to using technology such as this -perhaps even this model - in the near future (when it becomes pretty inexpensive - perhaps two or three years from now) as a module for home automation - it would be just about perfect for the purpose.

    --
    Mod me down and I will become more powerful than you can possibly imagine!
  10. SprintPCS Service - Samsung SPH-I300 avaliable now by MooRogue · · Score: 5, Informative

    I just picked up the Samsung SPH-I300 avaliable with SprintPCS last weekend.

    It's a color PalmOS, 8MB memory which is shorter and narrower then my Palm Vx, though just slightly thicker. It does have the ability to dial from the sync'ed address book, and all the usual PalmOS features.

    And it's avaliable now, though you may have to search a little to find it at a SprintPCS store. From what I can see, it has all the features the Treo has and more, except the physical buttons

    More information on the phone can be found at http://samsungusa.com/i300/

  11. The reason for QWERTY.. by brunes69 · · Score: 3, Insightful

    ... is simple. It's what people are used to, and what they expect. I know exactly where to find a "A", or an "R", on a QWERTY keyboard. I don't want to have to re-learn this just for my handheld.

    1. Re:The reason for QWERTY.. by Jason+Earl · · Score: 3, Funny

      One of the major reasons that I got into computing is that I can't alphabetize for crap. Most people know intuitively whether W comes before or after T, but I actually have to think about it. However, after years of typing at a QWERTY keyboard QWERTY has become part of my subconscious. I can guarantee you that if they were to arrange the keys in alphabetical order I would quickly find myself singing the ABC song in order to find the 'M' key. That would be bad.

      And don't give me any crap about how "learning another keyboard layout is easy." I have tried. Apparently my brain is miswired for this sort of thing.

  12. GSM (growing in the US) by Fencepost · · Score: 3, Interesting
    I believe that several of the TDMA carriers are planning on switching to GSM over the next couple of years.

    Here's a ZDNet article from late October about Cingular's plans to do so; the article mentions that Verizon is considering doing the same:

    Analysts and industry insiders say the Cingular announcement Tuesday coupled with a possible switch by Verizon could swing enough new customers into GSM-based networks to ensure it remains the dominant global standard.
    --
    fencepost
    just a little off
  13. Re:But does it do Linux? by metis · · Score: 5, Funny
    I really don't get it. I spent the last year getting my oven and fridge run linux. Finally, this thansgiving dinner, I astounded everyone when I typed

    tar -xzf /fridge/turkey.tgz /
    && echo 380 > /proc/oven/preheat /
    && cat turkey > /dev/oven

    e Voila! dinner is done without me entering the kitchen.

    And you're telling me you don't care!?

    --
    -- look, cheese ahoy!
  14. iPod by foo+fighter · · Score: 5, Funny

    I think for their next iPod, Apple should add a couple features:

    1) Cellphone that works with all the cell networks
    in the world.

    2) 802.11x or whatever that new superfast wireless
    standard is that works with 802.11b, v.92 modem,
    Gigabit ethernet, and the LCD backlight should be
    able to blink morse code.

    3) Military GPS accurate to 1"

    4) A keyboard and also hand recognition (but not
    graffiti crap, REAL hand recognition). And voice
    recognition.

    5) It's screen should be color and widescreen
    format so I can watch my cracked DVDs on it.

    6) It should run linux, but have virtual machines
    so it can also run Palm and Windows apps. Oh, and
    a gameboy advance emulator.

    7) The battery should last at least a week,
    preferably two.

    8) None of this SDMI crap. I can put on and take
    off anything. In fact, it should have a video and
    audio in, so I can take input straight from my DVD
    player into the device and share them with my
    friends.

    9) It should be the same size it is now, and still
    use firewire.

    10) Flash card, Smartmedia, multimedia card and
    PCMCIA slots.

    Oh, and I won't pay more than $150 for it.

    That'd be cool! ;-)

    --
    obviously no deficiencies vs. no obvious deficiencies
  15. DUMBASS is more like it. by tekrex · · Score: 3, Informative

    What a dork, call this a flame if you want but have you even held one of these things??? Obviously not since you are complaining about how big it is. The Treo is a good bit smaller then the standard Nokia, which is the number one phone on the market. Heck, except for it's antenna, it's smaller then my wallet.

    Get a clue before you post. Some fool might think you know what your talking about.

  16. Re:Oppenheimer's Ghost by sessamoid · · Score: 3, Insightful

    I'm going to have to disagree that it's the same as having a conversation with somebody next to you in the car.

    Phone conversations are traditionally continuous and uninterrupted. We've all been trained to use them that way, and the people on the other side of the conversation expect it as well. Phone conversations take up higher priorities (re-nice'd if you will) in our brain than conversations with other passengers.

    Other passengers are far more likely to accept and expect breaks in the conversation due to traffic and driving issues. They often will break the conversation themselves to warn of impending dangers. You don't feel bad about not answering for a while if something needs attention while talking to a passenger, as usually they know what caused the delay.

    Phone conversations are inherently more dangerous because we're expected to and pretty much always do devote more of our attention to them.

    --
    "No, no, no. Don't tug on that. You never know what it might be attached to."