Posted by
ryuzaki0
on from the but-the-megacorps-punch-back dept.
Krimsen writes: "It's nice to see we still have some stories like we used to hear all the time in the mid-late 90's of the little guy beating the mega-corporations to the punch."
Of course, Smaller ISP = Car Salesmen
by
BrookHarty
·
· Score: 5, Informative
Its bread and butter time for the smaller ISPs, they almost live month to month when they first start out they cant have a burn rate.
Starting at a small BBS turned ISP (cet.com), I seen how the owner would sell a full T1 and split it a dozen ways, scam customers on software packages, replace broken hardware that wasnt broken. I moved onto another ISP, and saw how the salesmen reminded me of car salesmen, "Let me talk to the manager..."
People dont see whats going on behind the scenes, how the young kids are working thier ass off to keep the servers up cause they cant hire professional admins. The systems are always having outages and they blame the larger telcos as a "network problem..."
That was my biggest problem, I couldnt stand being dishonest to a customer, and you cant be a good salesmen without bending the truth, spreading on the bullshit like butter. Even with a good product, its thier job to sell or they dont eat.
Smaller ISP's have to cut costs too, I remember when all the ISPs in Spokane moved into the tel-west building so they could cut out the local exchange. Save 200 bux on federal taxes and transport fees. A T1 that costs 900 bux wholesale could be bought for 500, since all they had to do was run some cable down the hallway (overhead). Sell the T1 (frac) to 10 people paying you 300 bux, and they pay thier own costs, you could out bid. And then charge them for any hourly work needed. (You need help configuring your router? 10 hours billed) Another reason ISPs needed to move into the telco buildings was the digital lines, to have the 56K v90 modems, the ISP has to have digital lines. I remember how everyone and thier brother was buying livingston port masters and running radius. Every ISP was the same, except for the modems on the end of the portmasters.
I think most slashdotters can confirm the shady side of the ISPs. How some run out of computer stores in the back, or BBS's that turned ISP. H
Hell, one of the most popular ISPs Eskimo here in seattle runs out of his living room. When I moved over here to this side of washington state, I went over and met the guy. Typical homegrown ISP, but this guy has shitloads of customers.
Been there done that, now I work for a major wireless telco, millions of customers, and I never have to be shady. Drawbacks? Less ownership in the product. I get paid, but I dont make the choices. Management and Marketing does. Sometimes I just shake my head and say "Umm, if our stockholders only knew....)
Someday Im going to start another business, and try to keep the "mom and pop" attitude. Actually sell what the customer wants, and give it to them. Only thing stands in my way, People are cheap. (-;
-
There is nothing in the world that some man cannot make a little worse and sell a little cheaper, and he who considers price only is that man's lawful prey. - John Ruskin (1819 - 1900)
I don't think CNET get it...
by
rmckeethen
·
· Score: 5, Insightful
It not really fair to compare wireless service from companies like Odessa Office Supply with Metricom's Ricochet. The two markets they serve are vastly different.
Odessa, as I understand it, is mainly in the business of being a high-bandwidth ISP to their local customers, most of which are either too far out for DSL or cable modems or not in an area that is easily served by other types of carriers. As such, they do provide a pretty valuable service to the communities they serve, communities that would not have anything better then dial-up service otherwise. It's really pretty much intended to do only point-to-point service, they're not really intending that you will be running around the neighborhood with the equipment. They do support some mobile applications but nothing like what Ricochet did. From what I hear most of the wireless ISPs like Odessa use Breezecom equipment and 802.11 stuff for their networks, again a lot less expensive then the proprietary Ricochet stuff. And Odessa serves a rural market, not a metropolitan one.
Metricom, on the other hand, was in the business of providing a true mobile wireless service within metropolitan areas. Unfortunately, this is a lot harder to do then point-to-point service. To ensure that everyone will have service wherever they happen to be within the area you have to build the network to provide service even to areas that may not have any customers in them. That means that a fair fraction of the network, at any given time, isn't generating any revenue at all, even though it's still got to be operational. Of course, until you have good coverage, customers aren't interested in paying for your service, so it's something of the old chicken or egg situation. No in-place network, no customers. But the costs to build that kind of network can be staggering. Is it really any wonder that Merticom failed?
Looking at it this way, it's easy to see why companies like Odessa survive while Metricom went under. The markets are simply different and it's unfortunate that CNET appears to have missed this point. Oh well.
If anyone is interested, you can find more information on Odessa at http://www.odessaoffice.com/wireless/
Additionally, Marlon's a frequent contributor on the ISP wireless e-mail list. See http://isp-lists.isp-planet.com/subscribe/
The little guy is only going to get bigger.
by
cosmosis
·
· Score: 5, Insightful
Ok, I'm going to break from the pack and say that we have not seen the end of the little guy. And by little, I mean every one of us - you, me, your nextdoor neighbor. The dot-com failure wasn't becuase of the technology, it was stupidity plain and simple. Their really is a new economy and it is going to change everything, depsite EVERYTHING you keep hearing to the contrary after the dot-com crash. The only reasons it crashed in the first place, is becuase what has always been obvious to me since the beginning of all this (pre-1994) is that the internet revolution isn't about the big guys - that is the who fricking point! It is about the little guy.
Think 802.11a, b, g, z? Everyone will have one on their house talking to everyone else on their houses. A wireless P2P 'gnutella', 'freenet' Neighboorhood LAN (NAN).
While the rest of the idiots continue to get more depressed at the the rediculous dot-com crash, I'm celebrating the birth of individuality that is emerging quietly between the cracks. Ha ha ha ha haaa!
Slashdot Mirror
Its bread and butter time for the smaller ISPs, they almost live month to month when they first start out they cant have a burn rate.
Starting at a small BBS turned ISP (cet.com), I seen how the owner would sell a full T1 and split it a dozen ways, scam customers on software packages, replace broken hardware that wasnt broken. I moved onto another ISP, and saw how the salesmen reminded me of car salesmen, "Let me talk to the manager..."
People dont see whats going on behind the scenes, how the young kids are working thier ass off to keep the servers up cause they cant hire professional admins. The systems are always having outages and they blame the larger telcos as a "network problem..."
That was my biggest problem, I couldnt stand being dishonest to a customer, and you cant be a good salesmen without bending the truth, spreading on the bullshit like butter. Even with a good product, its thier job to sell or they dont eat.
Smaller ISP's have to cut costs too, I remember when all the ISPs in Spokane moved into the tel-west building so they could cut out the local exchange. Save 200 bux on federal taxes and transport fees. A T1 that costs 900 bux wholesale could be bought for 500, since all they had to do was run some cable down the hallway (overhead). Sell the T1 (frac) to 10 people paying you 300 bux, and they pay thier own costs, you could out bid. And then charge them for any hourly work needed. (You need help configuring your router? 10 hours billed) Another reason ISPs needed to move into the telco buildings was the digital lines, to have the 56K v90 modems, the ISP has to have digital lines. I remember how everyone and thier brother was buying livingston port masters and running radius. Every ISP was the same, except for the modems on the end of the portmasters.
I think most slashdotters can confirm the shady side of the ISPs. How some run out of computer stores in the back, or BBS's that turned ISP. H
Hell, one of the most popular ISPs Eskimo here in seattle runs out of his living room. When I moved over here to this side of washington state, I went over and met the guy. Typical homegrown ISP, but this guy has shitloads of customers.
Been there done that, now I work for a major wireless telco, millions of customers, and I never have to be shady. Drawbacks? Less ownership in the product. I get paid, but I dont make the choices. Management and Marketing does. Sometimes I just shake my head and say "Umm, if our stockholders only knew....)
Someday Im going to start another business, and try to keep the "mom and pop" attitude. Actually sell what the customer wants, and give it to them. Only thing stands in my way, People are cheap. (-;
-
There is nothing in the world that some man cannot make a little worse and sell a little cheaper, and he who considers price only is that man's lawful prey. - John Ruskin (1819 - 1900)
It not really fair to compare wireless service from companies like Odessa Office Supply with Metricom's Ricochet. The two markets they serve are vastly different.
Odessa, as I understand it, is mainly in the business of being a high-bandwidth ISP to their local customers, most of which are either too far out for DSL or cable modems or not in an area that is easily served by other types of carriers. As such, they do provide a pretty valuable service to the communities they serve, communities that would not have anything better then dial-up service otherwise. It's really pretty much intended to do only point-to-point service, they're not really intending that you will be running around the neighborhood with the equipment. They do support some mobile applications but nothing like what Ricochet did. From what I hear most of the wireless ISPs like Odessa use Breezecom equipment and 802.11 stuff for their networks, again a lot less expensive then the proprietary Ricochet stuff. And Odessa serves a rural market, not a metropolitan one.
Metricom, on the other hand, was in the business of providing a true mobile wireless service within metropolitan areas. Unfortunately, this is a lot harder to do then point-to-point service. To ensure that everyone will have service wherever they happen to be within the area you have to build the network to provide service even to areas that may not have any customers in them. That means that a fair fraction of the network, at any given time, isn't generating any revenue at all, even though it's still got to be operational. Of course, until you have good coverage, customers aren't interested in paying for your service, so it's something of the old chicken or egg situation. No in-place network, no customers. But the costs to build that kind of network can be staggering. Is it really any wonder that Merticom failed?
Looking at it this way, it's easy to see why companies like Odessa survive while Metricom went under. The markets are simply different and it's unfortunate that CNET appears to have missed this point. Oh well.
If anyone is interested, you can find more information on Odessa at http://www.odessaoffice.com/wireless/
Additionally, Marlon's a frequent contributor on the ISP wireless e-mail list. See http://isp-lists.isp-planet.com/subscribe/
Ok, I'm going to break from the pack and say that we have not seen the end of the little guy. And by little, I mean every one of us - you, me, your nextdoor neighbor. The dot-com failure wasn't becuase of the technology, it was stupidity plain and simple. Their really is a new economy and it is going to change everything, depsite EVERYTHING you keep hearing to the contrary after the dot-com crash. The only reasons it crashed in the first place, is becuase what has always been obvious to me since the beginning of all this (pre-1994) is that the internet revolution isn't about the big guys - that is the who fricking point! It is about the little guy.
Think 802.11a, b, g, z? Everyone will have one on their house talking to everyone else on their houses. A wireless P2P 'gnutella', 'freenet' Neighboorhood LAN (NAN).
While the rest of the idiots continue to get more depressed at the the rediculous dot-com crash, I'm celebrating the birth of individuality that is emerging quietly between the cracks. Ha ha ha ha haaa!
www.enthea.org