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XBox Defects Draw Ire
jeffy124 writes: "An article at CNN indicates that the XBox is having problems with defects. But the defects aren't the problem, the issue is lousy customer support from Microsoft's repair contractors, which is really what's more annoying to those who got defective units. Customer support has been giving out conflicting advice and some customers are having their support records lost."
I'm not surprised that MS has crappy support. This isn't news..
over 940,000 Xbox sold. From that, only a hundred were defective, that's not bad.
Remember, AOL - CNN - TW
...is HAHAHAHAHAAHAHAHAHAHAAHAHAHAHAHAAHAHA...
A HAHAHAHAHAHAHAHA"
Sorry. I try to be more mature about things like that but PLEASE!? How arrogant can Microsoft be!? Game machines are supposed ot be simple appliances and always have been. At no time did the idea of even hooking a modem up to a Sega or Nintendo even come close to being a rare novelty. Even *that* was too complex. Just buy the box, buy/rent the games and play. THAT'S IT.
This, of course takes for granted that a "device" such as this shouldn't "crash" or become unreliable. It either works or it doesn't. In all the years I've owned games machines, I've never EVER had a problem except for the time my brother's bird chewed into one of the cables.
Then comes Microsoft thinking they can take the industry... I guess the jury is still out, but every seller of the XBox I've ever talked to will unofficially tell me, they hate the XBox and wouldn't recommend it to anyone in spite of the fact that it's got awesome graphics and stuff.
When I play games, I don't want BSOD. Especially not during network play that Microsoft intends to make loads of money from. That level of unreliability will be completely intollerable to gamers everywhere who are used to simple reliability of Sony and Nintendo.
So, once again, I have to say, "HAHAHAHAHAHAAHAHAHAHAHAHAHAHAHAAHAHAHAHAHAHAHAHA
Thank you.
Slashdot is now part of the bullshit media tour, AOL Time Warner slams anything Microsoft, just like this site. I hear there's going to be a Keyword: Slashdot on AOL soon. This site is great, it's been my homepage for years, but the Microsoft slamming is not only boring, but really trite. But once some puts Linux on the Xbox, it'll all be better. Shit, Slashdot used to rag on the Pocket PC till the iPAQ ran Linux. Predictable.
Yah. I think its funny how in his first post he said there is any game available elsewhere... Then he admits that Grand Turismo 3 is a kick ass game. However, he's willing to spend money on Pokemon.
I think its pretty sad how he used the weak arguement of his GBA. Right now the only game that, AFAIR, will support the GBA/GC link is Sonic Advance. Funny how that is coming from Sega and not Nintendo.
I really think he's just trolling. He hasn't made a sound argument yet. Telling me he bought a Gamecube because of Pokemon, does not cut it.
American products have always and will always be less reliable and of less quality than Japanese products. This is because labor is cheaper overseas so they can spend more on creating a better product. And besides, they are more advanced in manufacturing techniques.
Ever seen those square Japanese watermellons, pure genius. Same goes with cars, the Jap cars are always more reliable and better too.
Americans are much more capitalist. They care not about quality but just in making a profit. General Motors could have spent a few cents to make each one of their car seats safer, but felt they would save money if they only paid on the lawsuits resulting from their unsafe car seats. I'm not saying the Japanese don't care about profit, but they care more about making a great product first and foremost.
Why do you think the best selling car in America is the Toyota Camry and the Japanese have had a monopoly on game consoles since the Atari or Jag, I'm not quite sure which one. In televisions and electronics the Japanese are ahead. About the only place where they are not is in the personal computer industry and in software.
Face it, the Japanese are and always and will be ahead of America in what they produce.
This kind of post is killing /.
I did not intend for my site to be a den of homosexuals.
Pants are still optional, but recommended for you.
Am not.
Pants are still optional, but recommended for you.
evil empire
Yeaah! Cool! A new Microsoft bashing story! Get it on /., quick!
Enough said I think.
-- Cheers!
Sorry to say it, but you are part of the problem. You should have done what the store suggested in the first place: get a full refund, and take your business elsewhere (you'd have got one quicker, right?). That's what you're paying that retail markup for.
Every time I see people saying that their new unit was DOA, I wonder why they put up with it. When you buy a new item that is unequivocably not fit for purpose, consumer law states very, very clearly that you are entitled to receive a fully working new item. A reconditioned or repaired one is not sufficient, and the sooner we stop accepting that crap from retaillers and producers, the sooner they'll stop channeling money from QA and support to marketing. If it breaks even a week down the line, reconditioned is fine, but DOA means it ain't your problem, and you've got the law on your side on that one.
If you were blocking sigs, you wouldn't have to read this.