Universal Music Prepares for Copy-Protection Complaints

Posted by michael on Thursday January 17, 2002 @03:41AM from the buy-return-repeat dept.

tregoweth writes: "Universal Music Group is preparing for the onslaught of complaints about their copy-protected CDs. They've launched a customer support site, which includes a FAQ ("Can I get a copy of this CD without the copy protection?"), tech support ("Why can't I copy the disc to my hard drive?", which they don't actually answer), a description of the reasons that you can get a refund (including some playback "issues" I hadn't heard about), and the fearsome legalese covering the audio player and compressed audio files included on the CD." Our previous story has more information.

1 of 695 comments (clear)

Re:In other words... by markbthomas · 2002-01-17 04:49 · Score: 0, Troll

I thought about this:

Every morning, on my way into college, I pop into a large music store (not a little one) and buy a copyprotected CD.

On my way home, I go and get a refund.

Lather, rinse, repeat daily.