Slashdot Mirror

← Back to Stories (view on slashdot.org)

Universal Music Prepares for Copy-Protection Complaints

Posted by michael on from the buy-return-repeat dept.

tregoweth writes: "Universal Music Group is preparing for the onslaught of complaints about their copy-protected CDs. They've launched a customer support site, which includes a FAQ ("Can I get a copy of this CD without the copy protection?"), tech support ("Why can't I copy the disc to my hard drive?", which they don't actually answer), a description of the reasons that you can get a refund (including some playback "issues" I hadn't heard about), and the fearsome legalese covering the audio player and compressed audio files included on the CD." Our previous story has more information.

5 of 695 comments (clear)

  1. There once was a man from Nantucket... by Anonymous Coward · · Score: -1, Troll

    Who hated DRM

  2. Slashdotted!! by jjonte · · Score: -1, Troll

    Brought down. The Slashdot Effect is in full force! haha

  3. There once was a troll from South Florida by PowerTroll+5000 · · Score: -1, Troll

    Who hated AC's, so he took for first unfortunate soul who lost the first Post battle and...

    KICKED HIM TO THE CURB AND TOOK HIS WALLET!

    That is all. HAND.

    --

    I'm not afraid of falling, it's the sudden stop at the end that frightens me.

  4. Re:I'm preparing for a first post!! by Anonymous Coward · · Score: -1, Troll

    SUCK
    ====
    onto
    my
    AIM.

  5. Re:In other words... by markbthomas · · Score: 0, Troll

    I thought about this:

    Every morning, on my way into college, I pop into a large music store (not a little one) and buy a copyprotected CD.

    On my way home, I go and get a refund.

    Lather, rinse, repeat daily.