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Innovative Uses for Educational Technology Funds?

RumGunner asks: "I work for a university, and we have a special 'technology' fee that is charged to students, intended to be used for focus on new technology of direct benefit to students either in the classroom or related educational/learning activities. Every semester there is a request for proposals on how to spend this money, and for the most part these proposals are fairly lackluster. Since I know there are a lot of .GOV and .EDU readers on Slashdot, I'm curious to see if anyone has any good ideas for large (or small) scale applications of new technology for the benefit of students?"

59 of 232 comments (clear)

  1. Multipule T3 by Anonymous Coward · · Score: 2, Funny

    T3's = More Gnutella = More Porn = Happy Comp Science Students

  2. Campus-wide wireless? by Stiletto · · Score: 4, Interesting


    If you have enough money, you can cover the campus with wireless access. This would be good for schools that haven't already wired every dorm and every classroom with CAT5.

    1. Re:Campus-wide wireless? by AltGrendel · · Score: 2

      I would say an encrypted wireless network, but being at an educational institution the encryption setting would be cracked/shared rather quickly.

      --
      The simple truth is that interstellar distances will not fit into the human imagination

      - Douglas Adams

    2. Re:Campus-wide wireless? by robertchin · · Score: 2

      Here at the University of Illinois, they're implementing wireless encryption through a Cisco VPN, the client software of which is available for most major operating systems.

    3. Re:Campus-wide wireless? by RC514 · · Score: 4, Insightful

      Wireless networking on the whole campus is nice, of course, but it isn't educational if there is no educational content or projects which make use of the network. Looking at stories about the bandwith demand at universities, I guess the networks are mostly there (although not always wireless), but the on-topic content is missing. I'd say, put the money into virtualizing lecture material and developing new forms of presenting educational material. Some things can be expressed much better in an animation or interactive 3d-model for example, ways of presentation which are usually unvailable today.

      --

    4. Re:Campus-wide wireless? by scott1853 · · Score: 2

      It could be educational. Have a hacking contest. AFAIK it's still legal to hack your own network. Regardless of your opinions on the overall benefits of hacking, it still requires learning and implementation. It's wrong to strip a car in 20 minutes, but you gotta know what you're doing to make it happen.

      Anyways, even if nobody breaks into any servers or intercepts any transmissions, they'll still have learned a good deal about the protocols and the fundamentals behind how the network/servers work.

  3. off the top of my head... by feldsteins · · Score: 5, Insightful

    1. online course materials via products like Blackboard (grades, tests, syllabi, lecture notes, discussions, etc)

    2. Wireless networking (encrypted and/or MAC filtered) in libraries and public places

    3. Wireless laptops, either for everyone or for "borrowing" perhaps at the library or other public places.

    4. Intelligent routing to prevent the gnutella users from sucking up all the bandwidth. You can do this without entirely blocking the ports, thus letting it happen but preserving the bulk of the bandwidth for other (presumably more legitimate) uses.

    5. Internet stations placed in public places for general email and web.

    6. IMAP mail (including a Web client) if you currently use POP.

    --
    You like your Macintosh better than me, don't you Dave? Dave? Can you hear me Dave?
    1. Re:off the top of my head... by baptiste · · Score: 3, Insightful
      A good starting point, but all but one of your items deals with stuff outside the classroom. I'm the Director of IT for a engineering school in a large university. All told our school is one of the smaller schools in the University, with about 1,000 students. The university is pushing technology, but not to the point of being bleeding edge. Sure they do trials and such, but prefer to be right behind folks on the bleeding edge.

      For example, they are pushing Blackboard hard - just upgraded to the latest version which is much improved. The tricky part is getting faculty on board. Some jump on it, some don't have the time, and some just don't want to (very few) THe interesting part is that professors without course sites are being pressured by the students to get online. This is a good thing - its not that most faculty don't want to get online, they just don't necessarily see the advantage or if they do, aren't sure it's worth the effort or simply don't know whats involved.

      To help with situations like this, we have a university wide division whose entire purpose is working to help join technology with education. They host seminars to help faculty and students take advantage of technology available to them, etc. Even with this valuale resource, it still can be a struggle to get the visibility needed to reach the right people. Blackboard wasn't that great in past years, but the new versions really work to integrate everything and provide the student a portal to their class info as well as developing communities for each class (discussion boards, document repositories, mailing lists, and even grades, practice exams, etc)

      Wireless is a great thing. Our campus is deploying wireless quickly (our school finally got 100% coverage activated this month and a large part of the campus is covered), not just in dorms and educational spaces but in other places like the Quad, student center, etc. Now that the infrastructure is in place, the trick is using it. Many professors are wary of wireless in the classrooms (students surf the web during lectures) while other plan to embrace it. We're only now starting to work to get faculty to propose ideas for integrating wireless technology in teh classrom (say using PDAs and/or laptops to interact with the students, etc) Yes, there will be MUCH trial and error so it may seem like a waste of your money, but at least where I work, the intentions are clear - to use technology to improve the educational experience.

      Email kiosks - another great idea. We're currently working to deploy clusters of kiosks in our common areas using Linux and Shuttle's tiny SV24 box. $750 including a 15" LCD screen and touchpad keyboard - and prices are dropping. We already have high powered clusters of Sun workstations, but they're in rooms that aren't always where the students congregate. Again, we'll trial it and if its successful, deploy more.

      A lot of folks talk about requiring all students to get laptops - may work in some places, but I knwo we've just recently decided NOT to require them. 95% of our students already have computers, though not all are portable. ut forcing folks onto one platform would have caused too much of a backlash.

      On area we are actively researching is the classrooms themselves. Is a PC in a podium with a projector enough? Probably not (though its better than projector slides - we've only got 2 lecture halls with LCD projectors though we have plans to upfit many more of our classrooms in the comin gfew years) Other ideas being tossed about? Laptop carts, interactive classrooms with desktop PCs at each seat tied into a central control console where professors can bring up student screens to some their work as an example (and yes ensure they aren't surfing porn), smartboards which capture notes in realtime and also in files for upload to the class website, etc. The trick is a) figureing out which works best (or perhaps which infrastruture works best with which class) And of course, providing the resources to the faculty so they can adapt their courses for the future. Of course the other fun part is the faculty that don't want to change. At one point whiteboards were put up in place of chalk blackboards - a number of faculty complained so much that the whiteboards are now gone and good old blackboards are back up.

      So its not simple. Its going to take time. remember, educational institutions have limited budgets even when they charge special technical fees. As we all know, the HW is often cheap - the problem is hiring the people to integrate and run it.

      Often the most formidable obstacle to all this is, surprise, communication. SOme folks may already have killer software and apps put together to adapt coursework to new technology, but if its not publicized in a way that others can take advantage of it, things stagnate.

      Of course, this is all infrastructure. As you know, you can have a kick butt webserver, but you need CONTENT. If you spend $100K on retrofitting a classroom, it'll be useless until faculty have material that takes advantage of it and developing that material takes time. Sure, they can easily convert notes into Powerpoint slides - but thats no differnet than tossing premade transparencies onto an overhead - just more colorful. But imagine a class where the professor has interactive programs to demonstrate concepts, video clips showing phenomenon, feedback mechanisms where he/she can quiz the class on the current topic and based on their answers (push button a, b, c, or ,d), know if they are grasping it or if he/she needs to explain it further.

      This sounds like pointy head boss speak - but see if your school has a committee or organization looking at technology in education. We do and it works well. Granted its not speedy, but they deal with a number of the pressing issues related to technology in education. Their minutes and discussion papers are posted monthly. But feedback is limited. So see whats already going on at your school and make suggestions - they may get acted on - you never know! I know for us, all teh feedback we get is from faculty, not students. We have a single student rep on the committee, but our site allows for student feedback - we don't get much. If you like or don't like something being done, find out who runs the program and let them know. Be professional, but explain why something is or isnt' working - its the only way they know somethings up so they can try to improve it (or drop it all together)

      I know from where I sit, we're working on infrastructure. But the problem is classic chicken and egg. We don't have material already so we don't knwo what infrastrcture we need and we don't want to spend millions on the wrong type of equipment. So trial and error is the name of the game. Its slow, but hopefully we can identify the right mix and then push it out rapidly.

      No, I didn't come up with lots of new ideas, but right now all we have time to worry about right now is infrastructure and limited trials. The good news is the administration is holding millions in reserve/placeholders to spend the money where we prove it will work best - so technical improvement in education will happen, but its not gonna be a Net speed!

    2. Re:off the top of my head... by ink · · Score: 2

      1. online course materials via products like Blackboard (grades, tests, syllabi, lecture notes, discussions, etc)

      Done.

      2. Wireless networking (encrypted and/or MAC filtered) in libraries and public places

      Done; and the wireless is in most campus buildings.

      3. Wireless laptops, either for everyone or for "borrowing" perhaps at the library or other public places.

      We have laptops to loan out, and students can get free wireless cards for their own laptops, so "done".

      4. Intelligent routing to prevent the gnutella users from sucking up all the bandwidth. You can do this without entirely blocking the ports, thus letting it happen but preserving the bulk of the bandwidth for other (presumably more legitimate) uses.

      We have a Packeteer shaper, so "done".

      5. Internet stations placed in public places for general email and web.

      That's been done for years already.

      6. IMAP mail (including a Web client) if you currently use POP.

      That's been done for a long time as well. What do we do now? In the midst of a buget crisis (Idaho State University), we have spent a ton of money on technology. We are now installing these useless "smart boards" that came with state-of-the-art laptops that can copy the contents down (let me tell you, facutly are just lining up to take notes for their students [sarcasm]). It seems we may have too much money for technology? Is there nothing left?

      We also just finished installing our first all-Linux lab for the computer science department (yay!). We could have spent more money if we had used Windows, I suppose...

      --
      The wheel is turning, but the hamster is dead.
    3. Re:off the top of my head... by baptiste · · Score: 2
      As an active member of the Engineering Dept., wouldn't your main priority be to set up a streaming broadcast of lectures straight to the University Bar/Pub thereby eliminating the need for students/faculty members from ever having to leave?

      LOL - That would boost our rankings! :) Seriously though, the University does have a streaming server already. Though its not used as much as it could be. As for the pub, nah, we have 'socials' (read kegger) every couple weeks at the engineering building - makes for a nice end to the week. Even we pointy head Administrators get invited :)

  4. wireless by m00nshyn3 · · Score: 2, Interesting

    if your university doesn't have wireless internet access in at least the student common areas, you could look into it. on a larger scale you can use the money to investigate a campus wide wireless setup. this involves some non-obvious costs such as researching building materials that block/channel signals so you can use the buildings as antennas and shields.

  5. Network drives by James1006 · · Score: 2, Insightful

    Giving every student an account on a Samba server they can reach from anywhere on campus would be good.

    It would eliminate the need for floppies and such.

    --

    - Nothing is true, everything is permitted
  6. kinda hard.. by harakh · · Score: 2, Insightful

    .. to give any direct advice since you didnt specify how large this budget is and what kinda stuff you already have at the university but..
    Personally i study at a university and things that i would like to have improved are the amounts of terminals around campus to check email from.. Maybe somekinda thin-client/server system that allows you to access the uni-servers to check mail/news (slashdot ;)).
    Also i doubt that very many universities have enough of they're lecture data on the web - which is really helpful. If the budget is large enough you could hire someone or a few persons to help the lecturers that arent so computer-literate to "digitize" lecture materials and extra material aswell as make good homepages for the courses with links to relevant sites etc. We have those on some of the courses and they are great! More of those would be really neat - preferrably from all courses.

    ... Just a few kind suggestions - please be gentle :)

  7. Wireless network by km790816 · · Score: 2, Informative

    Iowa State has just deployed a wireless network on campus. It's been a joy to use, especially with my iPAQ. Although the academic benefits are debatable, it's certainly nice to be able to check Slashdot and use messenger during a boring lecture.

    The network is deployed in common meeting areas and in large lecture halls. I can't wait for spring so I can sit outside the library and check my email.

    I'm sure there are some cool things that can be done with a lecture hall full of people with connected laptops...I'm just waiting for someone tell me.

  8. Database. by MindStalker · · Score: 5, Informative

    How about implimenting a .net/passport (but secure, and encrypted from admin eyes) style of database network. Where students can not only sign up for classes on the computers, which they can currently do in most universities, but can use this database to hold thier entire schedule of anything and everything they want and need to do. This database can be access anywere and everywhere on multiple types of devices, and teachers can input info into a students schedule as reminders in a safe secure way. The possibilies are endless. But as such a system is common in the workplace, getting students used to such a system, and getting computer students to create and admin such a system would provide many after college benifits.
    And have an open idea policy, especially amoung the computer students, so that they can impliment any enterprise solutions they can think of. And wireless, definatly wireless.

  9. Little innovation right now + many lazy people = by Anonymous Coward · · Score: 5, Insightful

    There's very little "new technology" coming out, scheduled every semester, that benefits students. Five years ago, just having computer labs probably would have been sufficient. These days, when the students all own computers, pagers, and cell phones, all the University can really do is provide connectivity.

    There's no new technology that will allow the students to learn more, faster, and have a higher comprehension.

    There is, however, scant use of existing technology. Why aren't all syllabi online? Can't past lecture notes and sample tests be posted online? How come half the universities still make students stand in line to sign up for classes? Why do you have to wander around with a slip of paper to drop or add a class? How come so few classes are taught online? I'm not meaning real-time, but a learn-at-your-own-pace? People like me, who have jobs and families and no good University nearby, want to take extra classes, and have the money, but can't find anyplace reputable to offer the courses.

    There's little innovation because most people don't get what to do with it, or they aren't willing to spend the time to do it. I know of 3 dozen professors who received grants to make their classes available online, and in the end, all they had was about 20 pages of static HTML pages, which were never updated, became stale, and then were removed from being online when the web server was upgraded.

    I'll end this with the worst funding request I ever read (and you're going to read it all):

    "Here's a list of the things we want. (You don't need anything more than this, do you?)"

    Attached was an excel spreadsheet with items and prices.

  10. top of the line innovation: by augros · · Score: 4, Insightful

    you can't beat this: stop charging them the tech fee. i paid it all four years and got nothing but crappy half-implemented services like "blackboard" (an assignment/notice/expensive software that only CS professors were willing to use/schedule web application). here's my advice, if you don't know what you're charging a fee for -- don't charge it!!! how would you like a government-gizmo-thingy-tax?

  11. Not really ideas, but receptive staff by da3dAlus · · Score: 3, Interesting

    I'm one of 5 student members on the final Tech Fee committee at my university (SPSU). One of the problems we've run into isn't the lack of good ideas, but the lack of faculty/staff on the lower committees that shoot down some good ideas before we on the upper committee get to vote on them. Granted, I've seen some frivolous proposals for stuff that we really don't need, and I would vote them down in order to get more long-term projects funded that will benefit more students. For example, it took us 2 meetings just to decide whether or not to fund a 3D printer for rapid prototyping in the MET dept. It was a large ticket item, but it would make things so much easier for the students to make a quick prototype instead of the time-consuming milling of a real part.
    The biggest ideas that I see coming up this year are requests for wireless access in student common areas, and increased funding for lab staff (so we can keep the brand new labs open longer). Hopefully this year we'll see the students submit more proposals, as the most we commonly see are requests from faculty and staff. (We divide the available funds into thirds, for IT, Academics, and Students--and the students section always comes up short with proposals.)

    --

    Sometimes I doubt your commitment to Sparkle Motion.
  12. Why not give the money back? by Bruenor · · Score: 3, Insightful

    I know that this will probably be a completely foreign idea for anyone in education or government, but why not give the money back?

    If you have to ask on Slashdot on how you should spend the money then I can only imagine one of two situations. Either your technology infrastructure has everything you need out of it, or you/your staff are unable to see what it needs and you should find jobs you are more suited to.

    If it is the former, then why not refund the money back to the students who paid it? As a current taxpayer and recent student I am sick and tired of the waste of my money that occurs in the system by people spending money whimsically on unneeded expenditures. I'm sure those of your students that are working hard to pay their way through school would agree with me.

    I can only speak from a U.S.A. perspective, but schools and government both seem to suffer under the idea that they ought to spend our money not because they need it, but because they can. The thought that you need to look for blue sky projects to spend the money on just because you have it sickens me.

  13. Invest in open source by MobyDisk · · Score: 5, Insightful
    Use the money to pay students to work on open source projects. This kind of stuff would be a win-win-win: student gets paid, university gets useful software, open-source grows.

    Example: My college needed an emulator to teach assembly language to students, and I SOOO wanted them to have an undergrad build one and open source it.

  14. ask the students by jman+sr · · Score: 2, Insightful

    After all, the money does come from them. Try putting up feedback pages on your website and see what areas the students feel are lacking in your IT department.

    Secondly, do research on whatever you decide to do, and then discuss it with the students in some way. My school attempted to implement a one laptop for every person policy-- until they announced it to the students. The students protested so loudly that the plan has since been put on the backburner, indefinately.

  15. TWiki Web by Robert+Frazier · · Score: 2, Interesting

    I experiment here. Why should you decide at all? Give them a TWiki web (wiki web), and see what they do with it. The idea, I take it, is to give them room to take chances, to explore and to make mistakes.

  16. I'd rather pay a small fee... by archnerd · · Score: 2, Interesting

    ...than put up with my status quo. Allow me to outline it briefly:
    - The school board turned down a request for a $100 budget allocation in order to buy more computer paper by the head of our school's computing department. Now, if you want to print anything, you need to bring your own paper.
    - All computers in the school share a single ISDN line. At peak times, i.e. the only times that we're allowed to be in the media center, we get a throughput of about 5 bytes per second.
    - Except for a few iMacs that were donated last year, all the computers are 486s with 8mb of memory, running win95.
    - The school was awarded $100 per student for being an "A" school. There was a referendum among the faculty as to whether to spend 90% on bonuses and 10% on technology, or 100% on bonuses. I'll leave it to you to guess how that turned out.

    Basically, at the high school level, technology is essentially a zero budget operation. I would MUCH rather pay an annual fee for the right to use the computers than put up with what we have now.

  17. Re:Little innovation right now + many lazy people by Doctor+Faustus · · Score: 2, Interesting

    Online class availability seems to depend on your major. As far as I can see, private business schools (even non-profit) are pretty good about this, and seem to assume that their students are working. Public schools aren't like this, and my private technical university isn't like that.

    My wife's an accounting major at Davenport University, and she has plenty of online classes available. One of my coworkers is an IT major at the same school, and hasn't gone to a classroom for two years. I, however, am a CS major at Lawrence Tech. U., and it appears that the only class I could take online is "Technical and Professional Communications", which is required for all students. Even for that class, though, you still have to show up four times for presentations.

    I think Eric (the IT major) still has to go to campus occasionally for administrative stuff, but otherwise he might as well be taking the classes from Hong Kong.

  18. Spend it on people! by melquiades · · Score: 5, Insightful
    It seems like almost all of these lackluster "tech in education" ideas are focused on hardware -- and totally miss the point, not only of technology in the classroom, but of how all learning works. While it is a disgrace that so many schools have such out-of-date technology, it's much more a disgrace that so much technology, so costly to schools, is essentially useless.

    At colleges and universities, hardware has a clear purpose: students need to do research and write papers. There's a very high demand for that, even if technology isn't playing a direct role in education. And even there, it's often the case that hardware-focused programs waste money.

    But in K-12 education, this problem is huge. It's one of the many bitter jokes behind Microsoft's school donation proposal: you can't just plop a lot of hardware in the middle of a school and expect magic.

    Guess what? Computers do not magically make learning happen. Students aren't going to get anything out of computers unless either (1) they have an engaged, tech-savvy teacher who finds ways to use computers effectively as a teaching tool, or (2) they have the opportunity to experiment on their own, without having the computers locked off, crippled, or kept off limits for unstructured learning. For hardware to be useful, students need available expertise and, above all, access.

    So, I'd suggest spending tech dollars on people. I'm thinking mostly of K-12 here:
    • Hire non-paranoid sysadmins who know enough about security to open up computers for student use. If technology is inaccessible, due to either technological or physical controls, it's a waste. Students need to be able to experiment to learn.

    • Give teachers technology training (if they want it -- don't shove it down their throats).

    • Bring in full- or part-time experts in technology fields to teach technology subjects: programming, graphic design, desktop publishing, system administration. Bring them into the rest of the curriculum, so that (for example) if students are publishing a magazine, they have access to the desktop publishing person.

    • Such experts are often (obviously) expensive. But there are many decent people who are willing to volunteer part-time. Hire a technology volunteer coordinator, and give them a budget they can do something with.

    • And, for heaven's sake, pay teachers a decent salary.
    1. Re:Spend it on people! by Lumpy · · Score: 4, Insightful

      They cant / wont.

      I applied several times to K-12 schools, large K-12 schools to be the sysadmin/netadmin/it/is guy. There are hundreds of offers out there and hundreds of jobs out there for this position, even right now they are there.. problem is that the schools want to pay about the same that McDonalds or burger King pay's for someone to say "you want fries with that?" but expect 15 years expierience (one I saw and made me die laughing said "requires 5 years expierience with windows 2000") and some even try to require BS or MS in computer science. and these positions are NEVER full time. they are 20 hrs a week part time so they can avoid giving you benifits.

      the K-12 schools who have a clue hire a real fulltime person, or have an awesome CS teacher who does it, or even better, has a student run IT department...(yes dorothy it can happen and happen well) but they are very very rare.

      Problem is that many teachers unions also BLOCK hiring of these tech people or impose insane restrictions.(and the salary is part of that too!)

      Getting more people in the K-12 schools to manage the technology is great, it's an awesome idea. but it wont happen until you get state or federal mandates forcing the schools to put a person there. Because they would rather increase the coach's salary or spend it on new shiny sports gear instead of trying to actually educate the children.

      --
      Do not look at laser with remaining good eye.
    2. Re:Spend it on people! by melquiades · · Score: 4, Insightful

      problem is that the schools want to pay about the same that McDonalds or burger King pay's for someone to say "you want fries with that?" but expect 15 years expierience

      K-12 schools are invariably on a completely unworkable budget. Thus the "bitter irony" of Microsoft's school donation plan, and so many other technology grants: how much good can it do to plop machines the middle of a school when the facilities are in disrepair, the administration is understaffed, the classes are large, and teachers are underpaid?

      It's true, both K-12 schools and their donor often fail to understand the true costs of technology.

      Problem is that many teachers unions also BLOCK hiring of these tech people or impose insane restrictions.(and the salary is part of that too!)

      Thus the last item in my list -- "for heaven's sake, pay the teachers a decent salary". When the salary pool is way too small, there will be bitter battles over it, and you end up with these silly things that teachers' unions do. Have you ever heard of a programmers' union imposing a restriction like this on the salaries of sysadmins? ;)

    3. Re:Spend it on people! by melquiades · · Score: 2

      But no one listens to me but the network admin, and his hands are a bit tied by the school board and the teachers unions. Damn politics.

      Well, politics are everywhere -- and working through or around them is always a part of getting reasonable things done. The politics of the public schools are especially, almost intractably, thorny since it's such a small pie of money and everyone has to share it.

      But there are a lot of extraordinary people making the schools succeed in spite of this. I had some pretty amazing teachers in my K-12 years, who were succeeding in spite of so many things it makes my head spin. So fighting the good fight to get students and teachers involved with the technology is not a lost cause.

    4. Re:Spend it on people! by Lumpy · · Score: 3, Insightful

      Exactly! and there is one thing I failed to mention... the 2 schools that I observed that had a working IT program were private schools. (tuition was $200.00 per month per child... pretty darn cheap) Every student was issued a laptop and Internet access at home was required (parents had to supply that) Starting at the 8th grade students could take classes in the It department at IT "employees". granted every student that left the one school that is closest to me graduates very well educated students... which is a drastically different from the public schools. The ONLY way to get the public schools up to speed would be to get the state governments and fed govt to increase funding. (add to that local funding also.) but in america, education of the children is at the bottom of the priority list below cable tv rates and programming, snack foods, and porn accessability.... Makes you love this country eh?

      --
      Do not look at laser with remaining good eye.
    5. Re:Spend it on people! by wagadog · · Score: 2, Insightful

      The main problem in universities is where computer support sits in their status hierarchy: At The Bottom. Definitely below the departmental secretaries, possibly above the janitors. In some departments, computer support was in fact done by certain janitors that volunteered to change the backup tapes, got root, and took over from there.

      CS teaching and research is considered a cash cow, but their contribution is actually not taken seriously as part of "the life of the mind." The administration will gladly take half or more of the money they bring in, and would rather spend it on the campus landscraping than on the network infrastructure. The students and faculty demand better computers and better support, so what does the administration do? Levy another student fee to pay for it!

      But where did that 50-60% in "administrative overhead" on grants and contracts that supposedly goes to pay for the infrastructure, including the, uh, network? Oh, into some pet project of some kiss-ass assistant dean of liberal somethingorother, as usual. Painting the Roses Red.

      So now you have a shiny new pot of money to spend on computers. Ha ha ha ha ha ha ha. It will become yet another bone of contention for yet another round of stupid power games, and the person that gets stuck with making what's little left at the end of it all work--you know, the guy or gal at the bottom of their hierarchy of prestige and power--will get all the blame for all the delay caused by their power struggle and indecision, and will be caught in the middle of their stupid games.

      The students, who have paid for it all, will get nothing, if anything, out of this as usual.

      Except for those lovely expensive full-color glossy printed brochures put out by the the Wife Of Dean So-And-So working in the University of PR office describing, in extremely vague marketing terms, all of the benefits of the their selling out to Microsoft and accepting tons of M$ educational licenses for half price, the wonderful deal that she oh so sucksessfully negotiated -- when they could have gotten linux for free.

      You can come up with all the creative ideas you want, but the above is what will actually happen.

  19. its the same here by stevarooski · · Score: 2

    . . .and I would assume likewise for most universities that provide comupting resources to students.

    Every quarter students here are charged a 'Student Technology Fee' on their tuition bill. This money is then dispensed by a committee of students, staff, and faculty towards educational technology projects.

    Most of the money has gone towards building some excellent general-access computing labs for students. Our school has a glut of computers for student use--compared to others I've visited, there are no time limits, printing is cheap, and despite a growth in student body size most days you can come into the library and sit down at a computer.

    In addition, there have been some 'questionable' purchases, in that exhorbitant amounts of cash have been funnelled into machines I wouldn't think are worth it. Examples are buying many of the mac g4 cubes instead of regular macs, along with those huge LCD displays. Don't get me wrong--I love the displays, but at the same time each one is the equivalent of 4 computers.

    So in sum, if you want to spend student money on educational techology, BUILD MORE LABS! Spend the money the most efficient way possible in order to server the most students effectively. If your school has any need or projected need at all for more computing seats, give those your first priority. Going from a school where the labs were too small to the one I'm currently at demonstrated just how important--and NICE--it is to have close to enough seats to serve the student body.

    Just my .02. . .

    --

    - - - - - - - -
    Don't worry, being eaten by a crocodile is just like going to sleep in a giant blender.
  20. Network backup service by cperciva · · Score: 3, Interesting

    It's a bit hard to make suggestions without knowing what your budget is and what you already have, but I'll give it a shot.

    Other posters have suggested a file server so that people can access their files from anywhere in the university. I'd extend this by adding an automated backup and recovery system.

    Make your daily/weekly/monthly backups as you normally would, but store the backups in a random-access form. Set up a web interface to allow people to browse the backed-up copies of their files and retrieve them.

    It might sound like a small thing, but I've found many times that I'd like to look at an old version of a file, and I'm sure other students are no different; the point isn't so much to provide a backup service as it is to provide a file rollback service.

    1. Re:Network backup service by cperciva · · Score: 2

      Sounds like something that could easily be done using CVS.

      I'm not sure about CVS here... most files are going to be binary (since word/excel/powerpoint are going to be the majority of the files). But even without CVS it isn't going to be hard; most useful things aren't hard.

  21. ??? by _typo · · Score: 4, Redundant

    Let me get this straight. You charge them a "technology fee" *first* and then dedice what get's done with it?

    --

    Pedro Côrte-Real.

  22. Online Services by closet_subversive · · Score: 3, Informative

    While it is probably more oriented towards graduate students and faculty, online journals directly linked to our libraries search pages were a great addition. IEEE and physics journals tend to be used by a large number of students and might be a place to start.

  23. Little Things by that_guy · · Score: 2, Insightful

    My school (Oregon Tech) has a similar fee that we pay, but it isn't applied to innovations or research of new technologies, but rather improving the existing infastructure. Since it started we went from unwired dorms to 10Mb. Some wireless beta programs were added, and best of all we got our own T1 for student access. (previously it was just dial up in the dorms. Ten modems for 300+ people) None of these things were very impressive, (maybe even lackluster) but they helped improve campus life 100%

    --

    Driving backwards on the highway of life
  24. MP3s of all lectures. by vkg · · Score: 2, Insightful

    Why? Not just because you might miss a class, but also for reference after the event.

    Why MP3 rather than video?

    Simple: cost. You could take a tiny slice of the tech budget and wire every auditorium and classroom for sound, and serving the files is no big deal (96KBMP for voice sounds like a CD).

    The problem which this leaves is blackboards / whiteboards. I'd suggest two possible solutions, in keeping with this low-tech approach.

    1> Webcams which take a picture of the board every five or ten seconds.
    (Pros: cool, cons: more complex, sync. with audio a problem).

    2> One of those funky systems which record where your pen is on the whiteboard and produce gifs from that data.

    Either solution is expensive, relative to sound, however, so mebbe the right thing to do is just to skip it.

  25. My thoughts by macdaddy · · Score: 4, Insightful
    I too work at a university and the question has come up here before. It's already been suggested but wireless is a good way to go. Another might be to raise disk space quotas. More bandwidth is good but you also have to take care of what you buy. ie, buy a Packeteer to go with it. More lab machines. Better lab machines. Laptop checkout. NIDS to help better security. Minimal support of a local gaming server for the dorms. I know it sounds unusual and doesn't sound like it supports education, but really it does. Everyone needs to upplug from reality every so often--students included. Kids love gaming. Hell I love gaming. Netadmins hate gaming over the 'Net connection because of the bandwidth demands (I'm a netadmin). Supply some resources to have one local to campus that can only be accessed from the campus. Donate it to the SGA and let them admin it. Create a technology resource center where students can reserve time to use high tech stuff like fancy scanners, CD burners, etc...

    Here's a thought. Ask the students what they think their money should be spent on. :-)

  26. Tech Fees. by saintlupus · · Score: 4, Interesting

    I work for a university, and we have a special 'technology' fee that is charged to students, intended to be used for focus on new technology of direct benefit to students either in the classroom or related educational/learning activities.

    I work for one too. We also charge a technology fee. It goes straight into the general fund, never to be seen by the IT department.

    This seems pretty common -- most of the colleges I've heard of use the tech fee as something to raise rather than tuition. There's lot of those; Death of a Thousand Cuts to keep the paper tuition low.

    --saint

  27. Educate the educators by kooshvt · · Score: 2, Insightful

    While I don't agree with colleting fees from students when you have no clear goals in mind with the money, I do have one suggestion. The school I attend has a very good infrastructure and lots of software at the proffesors disposal to allow students to access grades, assignments, homework, or whatever online (such as the blackboard software). However this software seems to be rarely used due to the fact that some professors simply have no idea how to use it. Professors from nontechnical departments such as the English department simply just don't get it because they have never been properly shown how to use it. The software was probably purchased using technology fees from previous years but it is now worthless because no one uses it to it's fullest potential if they use it at all.

    What is the point of constantly spending money to buy software and hardware that no one will know how to use. Take some time and set up seminars on how to better use the existing infrastructure. Educate the proffesors on how to make the best use of the technology at their disposal.

    I am all for spending money to upgrade and expand the technology used on campus, but make sure people know how to use it and will use it before adding more unused resources.

  28. i know... by fringd · · Score: 2, Funny

    spend the money upgrading all the machines to the latest version of windows! i think xp only costs $500 per license, but you could probably still exaust all your funds by paying microsoft.

    my friends are really right. microsoft just "get's the job done." i mean really, if we were installing linux, we'd still have truckloads of money unspent. waste is the silent killer...

  29. New (optical) mice in labs!!! by Darth_Burrito · · Score: 2, Interesting

    I went to OSU. Whenever this question was posed to the students, one of the biggest requests always involved mice in the labs. Most computer labs on campus used old mice and had no mouse pads. Every mouse was perpetually in need of cleaning. Before you go out and spend lots of money on anything innovative, make sure all the basic stuff works well... and if you can, get Optical Mice so no one ever has to clean another lab rat again.

    Other suggestions:
    Improve Documentation: One of the biggest questions at CS-OSU was, "How do I get an X session?"

    Improve network infrastructure: This can always be improved.

    Improve WebCT/remote learning: WebCT/Remote learning tools typically need improvement. Usually, the biggest problem is not the software but the Teachers who are unfamiliar with it but required to teach course through it. Student aids for these teachers are not always adequate.

    Wireless: This may be a bit much, but the students would love it if you could get it working.

    Subsidized/Discounted Software: At OSU we had the Buckeye Bundle. It included every MS product (any OS, any Office, Studio) for $100. We also had a Software to Go website where we could download some stuff like SSH for free. This was very popular with me and my friends.

  30. Interoperable Tools and Systems by jfrumkin · · Score: 2, Insightful

    I currently work at a research university, and one of the foremosts issues we face is not in a number of useful tools and projects which promote research and education, but how to get these tools and systems to interoperate. It would be great if a student could log in with their student ID, and access any of the tools and services that might be available to them. These might be electronic reserves, their class registration, their course's website, the campus bookstore (for ordering books), a central file storage area particular to that student, etc. I'm not aware of any university which has seemless integration of learning and research tools.

    --

    "What we have here, is a failure to communicate." - Cool Hand Luke
  31. Forget Blackboard, Use Manhattan by Darth+Cider · · Score: 2, Informative

    You have funding, but you can spend it wisely by trying out href="http://sourceforge.net/projects/manhattan/"& gt;Manhattan Virtual Classroom available for FREE at SourceForge. Makes it easy for prof's to post lectures, notes etc. by simply attaching docs, not coding them into html. Has very low hardware requirements an is extremely stable.

  32. Re:Laptops. by ddillman · · Score: 2, Informative
    You're sure, are you? Obviously you know nothing about it. Since I work (IT staff) in a Technical College that now has several programs using exclusively laptop computers, I think I have a clue here.

    First problem with your 'idea' is $800. Any laptop you're gonna get for $800 is not worth the effort currently. Second problem: Even if you get that $800 laptop now, it'll be well obsolete long before the end of that 4 years. Realistic laptop costs are still over $2000 for something worthwhile that will last long enough to be worth the trouble. Don't forget, you'll need to add infrastructure to support those laptops, either wireless or wired jacks somewhere, preferably many somewheres. Oh, and staff? Add at least one or two IT staff members to support those folks.



    Now, if you're talking a public sector institution, you're likely going to also have to deal with a public bid situation for who gets to sell you the laptops. Better cut your specifications pretty tight, or you might end up with some fly-by-night vendor that can't support you. Even for major vendors, arrange spares on-hand, because overnight shipping frequently isn't, and students paying that kind of money for a laptop will get pissed in a hurry if they don't get to use it. Oh, and are you leasing, or purchasing? If leasing, is it a buyout lease, or Fair Market Value? We did a FMV, and found out that if we still wanted to buy them it would be $1000 per unit after two years. I don't think those units are still worth $1000. This issue only gets worse after 4 years.



    I could come up with more, but that should at least give some idea of the problems faced when we went through this.

    --
    Little girls, like butterflies, need no excuse. -- L. Long
  33. Re:White Trash by nomadic · · Score: 2

    When PCs started really becoming common in everyone's house (umm..like 1994 or so), you could always tell who the hard-core techies were, because they had these ancient machines held together with duct tape and glue. Be proud of your ancient machine.

  34. Weave's guide to spending Ed Tech monies by weave · · Score: 3, Insightful
    When proposing how to spend Ed Tech monies, it's important to keep the institution's goals and best interests in mind. Education you may think? No, it's grand openings and tour opportunities.

    There is nothing more important than providing a platform for University and politicians to come together to pat each other on the back and show off. Therefore, all proposals must meet this primary objective. If it fills a room up, all the better.

    Therefore, Weave's the good and the bad list for spending ed tech money.

    THE BAD

    • Infrastructure: Forget bandwidth upgrades, replacing tired 10 Mbps hubs with switches, wireless, more disk for your SAN, and that fancy LTO tape robot you've had your eye on. (The robot may qualify if it is in a clear case where you can see it in operation. Something like an ADIC 100 is therefore just an ugly little black box and not worthy).
    • Tech Training: "We are a learning institution. We will not send our techs out for training. We will cross-train internally." Besides, you can't touch or see training. Only possible exception is if it produces nice certifications that can hang on the wall and become a small part of a larger tour.
    • End-user Training: See above. It doesn't matter if the equipment purchased is used to its fullest. Let the IT department answer any end-user questions on the new stuff.
    • Tech staffing: Big no no. It doesn't matter if hundreds of computers are added all over campus, or older equipment is under massive migration to the latest, the tech support department will need to absorb the added duties. (All they do is play quake all day anyway). Besides, we don't want to look like we're using the money to grow a bureaucracy. Work smarter, not harder.

    THE GOOD

    • Labs: Where x is the total amount of money available in ed tech money and y is the number of computers in a typical computer lab and z is the current price of a new PC, calculate n = x/y/z and purchase n computer labs. Infrastructure? Staffing? You didn't read "THE BAD" section, did you?
    • Multimedia lecture rooms: Smart boards, projectors, good. This is very likely to get approved. Board members can sit in a classroom and view a powerpoint presentation about how the money was spent. Make sure to annotate the presentation with notes scribbled on smart board and printed out so board members can take with them. Concerned about faculty training? See next bullet.
    • Faculty development lab: Throw a few computers, VCRs, presentation monitor, and a cabinet (glass) full of impressive software titles up, and take a tech from the help desk area to man this new lab. However, it's important to ensure faculty have no additional release time from normal classes to learn how to integrate technology into their courses. We wouldn't want to take them away from teaching students. Also, don't train that help desk guy. He's a computer geek, they just know this stuff naturally.
    • Get a cheesy portal product: Force all users to migrate off the UNIX or Microsoft mail servers they have been using for 10 years onto some new portal product like Campus Pipeline. Be sure the product, whatever it is, has two pricing options. One, some made up outrageous fee like $250,000 and the other, a free grant model where allowing them to put up advertising on your web pages and use cookies to track student browsing habits. You can then take credit for saving a quarter million dollars, despite it duplicating (or even losing) what functionality you already had.

    I hope this helps. p.s. This is just a theoretical exercise. My employer is, of course, far more enlightened on these matters...

  35. amazing new tech by gmhowell · · Score: 2

    I found out about this neat new tech just recently. You take a tree, shread it to ribbons. Then mash it with some chemicals, and pull it out flat.

    Then take some berries or blood. Dip a pointy stick into it, and scratch out the same characters that come up onto your screen when you use a keyboard.

    The technology is amazing. It is 100% portable, and usable without batteries or electricity of any kind (although using at night does require an accessory light). In addition, they never, ever, ever become obsolete. If I understand correctly, there are no licenses, so when finished, you can hand the treepulp with blood scratchings to the next set of students.

    Now, it is somewhat fragile, and is flammable. But it survives being dropped off of a desk MUCH better than a laptop. Even better than those toughbooks.

    The user interface is pure simplicity. No keyboard or mouse. You simply take a stack of this treepulp, and place it in sequential order. Then physically move the 'pages' back and forth to get to the desired 'page'.

    And, here is the truly insane part: they are cheap. For the same $899 that you may spend on a computer that will be destroyed and obsolete in a few years, you can literally buy thousands of these treepulp stacks.

    The support costs are almost zero. You need a box or 'treepulp shelf' to store them on, and you need some climate control (not as rigorous as that needed for computers, BTW), but that is it. No network admin, no support contracts, no licensing agreements.

    I know it sounds like this must be vaporware, but I have actually seen them for sale in stores. Maybe it is just an east coast thing, but I have a feeling that these will really take off.

    --
    Jesus was all right but his disciples were thick and ordinary. -John Lennon
  36. Distance Ed. by vanguard · · Score: 2

    My school offers a distance ed. program based on technology.

    You can check it out here.

    Anyway, this is a big deal to me. I'm 28, a parent, and I'm married. It would be very hard on me and my family to go back to school now. With this program I'm able to get a comp sci master's degree without taking away from my income or family time (I do the work after my two year old goes to bed.)

    In addition to that, on campus students are able to make up classes or watch critical sections twice. The school makes money on VBEE (video based engineering education) students even though they are charged less because they don't use the same assets. They make even more money when they reuse the lectures. (A lecture is good for about 18 months in comp sci.)

    Anyway, on campus students benefit, the school benefits, and VBEE students benefit. It's not cheap. To do it right you need a camera man, you need to mic every student, you need streaming realplayer servers, you need good presentation monitors in the room, etc. Production quality matters. However, it's enabled me to get a masters (I'm almost done) and learn *a lot*. It's improved my career and my life.

    --
    That which does not kill me only makes me whinier
  37. Here is what my school did with $4/credit fees by doormat · · Score: 2, Interesting
    • Student help desk: basically kids can bring their computers in from home or from the dorms and have the techs take a look at it and fix whats wrong. They can call in and get help over the phone too. Open to undergrads/grad students (prolly staff too but I havent seen it advertised)
    • Keeping the computers up to date: P4s and high end P3s are in all the open computing labs, no P2-450s are left in the open/teaching labs.
    • 15" LCDs: this I think was a waste but thats what they did with the money, they prolly justified it by saying it was a good deal and they are saving money on power consumption (important here in the western US)
    • Rentable equipment: Laptops, digital cameras, digital camcorders, etc. CC needed for deposit for equipment, rental time is in 4 hour blocks, everything is due back at the end of the day.
    --
    The Doormat

    If you're not outraged, then you're not paying attention.
  38. Re:At my school by t_allardyce · · Score: 2

    Its sick, how much money is wasted on software licenses. Maybe schools and uni's should just put it all in the campus furnace instead. Atleast that would keep the students warm.

    The only thing you should be spending money on, is bandwidth, and terminals to access it... oh and food, and pr0n

    --
    This comment does not represent the views or opinions of the user.
  39. Mimio cheap whiteboard transcribers by billstewart · · Score: 2
    It's much easier to suggest simple toys than to make deeply thought-out contributions to educational technology use. So here's my favorite toy :-) Whiteboards that make copies of their contents used to be large expensive things that rolled flexible surfaces through scanners and printed copies. Now there's a low-cost computer-integrated alternative - Mimio. It's a ~$400-500 device that uses special pen holders and an ultrasonic position-detector bar that clamps on the side of your whiteboard, which tracks the position of the pens and transcribes it to a computer. You can do simple applications like copying the whiteboard, and they've got some extra software for OCR text recognition, streaming audio correlation, etc. It's useful for simple transcriptions, and also useful for multi-location meetings (admittedly, that's more of a business application than a school application.)

    I think there's also some competitor in the $300 range.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
    1. Re:Mimio cheap whiteboard transcribers by Chagrin · · Score: 2
      Mind you the software shipped with the device is Windows-only. However, there has been some effort made in understanding the Mimio protocol which can be found at the "GNU/Digiwb" site: http://digiwb.spline.de/

      At one point in time I also developed a very rudimentary driver written in perl which is available here. Very rough around the edges, but it's a start.

      --

      I/O Error G-17: Aborting Installation

  40. Some redundant suggestions... by Bodrius · · Score: 2

    I'm sure most of these have been mentioned at some point or another, but just in case:

    - One of my math professors puts all his lectures and notes on the web in PDF/JPEG format AND Quicktime videos.
    He uses Apple software for this (I'm sure there are alternatives) and it's an incredible help in the complex subjects he teaches: Algorithms, Graph Theory, Mathematical Logic, etc.
    I'm sure not all classes would benefit from the idea, but mathematical courses and some of the more complex computer science courses definitely would.

    - A "related papers" database linking research papers to each lecture in each course.
    Sure, any interested student can google their way to one of the public databases, and any teacher with the time can put the links in his website (if he has one).
    But having this process automated would make it easier for both students and teachers, and would allow other things: cumulative links independent from website changes, automatically sharing of links between professors, accepting submissions from students (at least graduate students), and maybe attached commentaries for each link ("a la Slashdot", without the Trolls).

    - Some of my professors use egroups to share information between the students. This is a ridiculously easy/cheap way to get the students to discuss assignments and topics outside the classroom and provide them with files, links, whatever might be of their interest without interrupting lectures.

    - Burn everything you can (lectures, videoconferencies, software, books, tutorials, etc) into CD-ROMs for the public library. Not everyone has access to a high-speed connection, or can spend all day in the university using the labs. This should be automated and independent of each professor.

    - Internet kiosks everywhere are always a good idea.

    --
    Freedom is the freedom to say 2+2=4, everything else follows...
  41. Don't go too fancy... by joto · · Score: 3, Informative
    Simply ask yourself the question: "what is the most used resources now?" That should give you the answer.

    However, I have some ideas as well...

    • More copy-machines needed everywhere. Staplers, binders, that sort of thing.
    • Computer rooms overloaded during peak hours. Need more computer rooms. Stuff them with old computers, people needing a fast one will do so outside peak hours anyway.
    • Most universities have more than enough bandwith, but if it is low, block common file-sharing programs as actual work should get priority.
    • Make sure competent people are running the machines, better invest something in salaries than in more machines (when half of them doesn't work, that can become expensive). Add quotas for everything, especially disk/printer usage, morons with large mp3-collections or morons that print every web-page they see should not be allowed to make life harder for other. Many students are competent. Pay them to run the network as part-time jobs. Install every imaginable kind of scientific open-source software. Get licenses for mathematica, matlab, spss, etc...
    • Have different labs for different users. Standarizing on just one platform (whether it is Windows, Unix, or Mac) is not going to make everybody happy.
    • Make a queue-system for making it easier to find an available machine, add a time-limit (not too short to get useful work done) if every machine is occupied.
    • Put up some web-kiosks around campus at various places. That should give easy access to information when you don't need anything more than a quick browse of assignments on the course homepage, or checking your email. Put a printer there as well, but preferably with very strict quotas to avoid too much maintenance (say: max 3 pages per login session).
    • Don't bother about students in dorms wanting access for free. They should either pay you the same they would have paid to a commercial provider, or shut up. If they can afford a computer, they can afford to pay for bandwith as well.
    • Make sure you invest in something that will benefit everyone, not those screaming loudest.
  42. Another fee to students? by PhotoGuy · · Score: 3, Interesting

    Man, that is so screwed up.

    Of all the additional things that educational institutions are dinging students for these days, I think imposing a "technology fee" is disgusting.

    Any fees for research should come from government, industry, and other organizations. The students should contribute to technology innvoation through their *work*, their *research*, their projects, and such. Not through a "fee".

    I know about inflation, but my University (which I gruaduated from in 10 years ago), is now charging *three* times what I paid for tuition. This is just wrong that higher education is becoming more and more exclusive. Things like this fee are just plain wrong, especially if they're having trouble finding what to do with it.

    Instead, they should encourage projects where interested students put their time and effort in, above and beyond, doing technologically interesting projects. People who are interested will do the world. Those who are ridden with apathy, won't be involved, and wont' care. No big loss.

    -me

    --
    Love many, trust a few, do harm to none.
  43. Wonderboy what is the source of your power? by Graymalkin · · Score: 2

    One thing I've always for the longest time wanted to see was a digital library accessible from outside the library's physical building. The stuff I'd want online is documentaries magazine and journals newspapers and maybe even copies of the books themselves. I've seen stuff like this before (called Onlamp I think) but it is mostly just old periodicals and has a shitty search utility. The benefits of having texts of all forms online is it becomes much easier to include passages into papers and easier for professors or TAs to go over the work and see if the student's been copying directly out of the book. While this is indeed a ton of work it might be a doable project because somebody somewhere has already thought of this.

    --
    I'm a loner Dottie, a Rebel.
  44. Scheduling / notes / etc. by oneiros27 · · Score: 2

    I've seen blackboard mentioned, but that's normally just one part of the puzzle. Blackboard doesn't handle all of the class registration part of the puzzle. There is one, called 'Banner' from SCT, which handles it, but from my personal experience, it's a pain in the ass, as every upgrade to the system requires re-applying your configurations to it. [Which might take multiple man-years to apply for some colleges]

    Supposedly, PeopleSoft has a module specifically for educational institutions, but I've never seen it. I also know that there was work being done up at Harvard back in 1996 for basically what you said above. I have no idea what ever became of it.

    As for getting students to use the system -- students have a 4 year turnover. You can get an over 95% compliance in 4 years just because they don't know what the old system was. Your problem lies in administration. And you can't have students do this work, due to restrictions by FERPA. It would have to be tightly controled by the Office of the Registrar or the equivalent office.

    And as a person who was one of those students making enterprise solutions in the mid 1990s, I'd have to say that student run projects are bound to fail in the long run for larger instutions, due to the lack of documentation, and incorrect dependancies on legacy systems. Although students may make good programmers, major projects need to be led by full time personel who are directly responsible for the project.

    (and as for wireless...my university was one of the test beds for Richochet in 1995. Damned nice system for $300/yr at the time... too bad they went under)

    --
    Build it, and they will come^Hplain.
  45. access access access by Fianna · · Score: 2, Interesting

    Top things I've seen done with these tech grants are:

    Laptop checkouts (IceBooks == sweet!)

    Connectivity (wireless is great, but a chicken in every pot, or rather a RJ-45 at every library table or booth is excellent)

    Multimedia (ahh, buzzword! I know, but having a dedicated lab with dual quicksilvers (733? can't remember), copius amounts of macromedia/adobe software and both weekly tutorials AND classes willing to use the stuff makes for happy students who are blending the ol' liberal arts with some more technical skills)

    Bandwidth is an important one, but doing it properly is key. As has been suggested, smart routing to keep the filesharing users from taking all the bandwidth, but without shutting them down, is key

    -jon

    --
    "It takes an uncommon mind to think of these things." --Calvin