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DMA to Control Spam by DMA Members

SiliconLawyer writes: "The Direct Marketing Association, the major U.S. tradegroup for companies using direct marketing techniques, will reportedly issue guidelines for how its members may and may not use e-mail as a marketing tool. Hopefully, this will influence other marketers toward more responsible use of e-mail. Details are on CNET here."

30 of 204 comments (clear)

  1. Ya right by sllort · · Score: 4, Funny

    This has to be a hoax. Next thing I know you'll be posting a story about how Microsoft is going to "specialize in computer security".

    Har de har har.

  2. DMA not really the problem... by grytpype · · Score: 3, Redundant

    Most of the spam you get isn't from the established businesses that would be members of the DMA. It's mostly from trailer trash. So this isn't really a big deal.

    --

    - Have a picture

    1. Re:DMA not really the problem... by shamino0 · · Score: 5, Interesting
      I would like to think so, but they've been proven liars in the past.

      Several years ago, when Canter & Segal (the "green card lawyers" who broke the ice for spammers) were abusing the internet, the DMA announced that they would be creating a "global opt out list". Supposedly, you'd add your address to the list, and no DMA member would ever spam you.

      Except it didn't work. Many people at news.admin.net-abuse.email decided to test this list. They created virgin e-mail accounts and submitted the addresses to the DMA opt-out list. Within hours, the accounts were spammed. Since the addresses were never used anywhere other than the DMA list, it became obvious that either the DMA was spamming from that list, or they were making it available to spammers.

      If they think I'm going to trust them this time around, they're crazy.

      Fool me once, shame on you. Fool me twice, shame on me.

    2. Re:DMA not really the problem... by AntiNorm · · Score: 3, Insightful

      Since the addresses were never used anywhere other than the DMA list, it became obvious that either the DMA was spamming from that list, or they were making it available to spammers

      Unless the DMA itself is sending out the spam (not likely), they have to make the list available to spammers. How else would the list work?

      --

      I pledge allegiance to the flag...
      of the Corporate States of America...
  3. oh..kay by Sawbones · · Score: 3, Insightful

    Maybe I'm in the distinct minority, but most of my SPAM doesn't come from any real reputable marketing firm. Email sent from a company that uses forged headers so I don't know who they are doesn't seem very likely to be an upstanding member of the Direct Marketing Association. It's like saying "Look, we've outlawed guns, now criminals won't shoot people"... but that's a whole other can of worms.

    --

    Ad in classifieds: Pandora's Box (no box) $5
    1. Re:oh..kay by Amazing+Quantum+Man · · Score: 3, Interesting

      I know it's redundant and karma-whoring, but don't put spam in all caps when referring to UCE.

      "SPAM"(tm) in all caps is a trademark of Hormel, who has good humor and grace regarding the term used for bulk-email.

      --
      Fascism starts when the efficiency of the government becomes more important than the rights of the people.
  4. DMA members aren't the real problem... by mfarah · · Score: 3, Interesting
    ... low-life spammers that send stuff like "Make Money Fast", "enlarge your penis", "cable descrambler", "Here is my resumé. Yours truly, Bernie shifman", "25,000,000 e-mail addresses here", "Help me get this ridiculess amount of money off Nigeria", etcetera are.



    DMA member Amazon.com said such rules are already in practice at the online retailer. Amazon spokeswoman Patty Smith said the company gives customers a myriad of choices related to receiving company communications.

    "It sounds like we currently comply with all these rules already," she said.



    Generally speaking, I bet most DMA members already have an acceptable spam policy - that, or a policy that needs only minor tweaking to make it policy-compliant.

    --
    "Trust me - I know what I'm doing."
    - Sledge Hammer
  5. Re:Yeah Right by Jason+Levine · · Score: 5, Informative

    Their "do not call" lists might be scams, but the state government Do Not Call Registry does work. I'm on the NY one and if a telemarketer calls we simply inform them that we're on the registry and they'll be fined $2,000 if they ever call back. Sure there are loopholes (anyplace you've ever done business with can call you), but it's better than nothing. You'd be surprised how quickly some telemarketers react when they hear "...on the Do Not Call Registry..." :-)

    --
    My sci-fi novel, Ghost Thief, is now available from Amazon.com.
  6. Marketing People: Spam Works by Bonker · · Score: 5, Interesting

    I recently spent a few weeks trying to persuade my company's marketing bimbo that no, we could not send unsolicited emails to potential customers.

    I used the simple expedient of repeating the reasons against spam over and over again until they began to sink in. I even threatened legal action... ie: I told them that people were starting to successfully prosecute spammers for big money.

    Even than, I had to answer the question... "Why would this be illegal? I get this kind of thing all the time."

    The sad thing was, until I finally convinced the executive VP to bring the hammer down on the project, I was forced to compose graphical HTML-ized spam emails. Thank god they never saw the light of day.

    --
    The next Slashdot story will be ready soon, but subscribers can beat the rush and slashdot the links early!
    1. Re:Marketing People: Spam Works by Tackhead · · Score: 5, Informative
      > > The sad thing was, until I finally convinced the executive VP to bring the hammer down on the project, I was forced to compose graphical HTML-ized spam emails.
      >
      > I hope you were at least considering putting some obvious, easily-recognized string in, say, subject, so that most people's existing filters would trash the SPAM immediately. :)

      You mean like <HTML>? ;-)

      Actually, I think I know what happened to the bimbo in question. Or a clone of her, by the name of Laura "Boy, am I ever gonna have to eat some" Crow. She works at Earthpink. I got a pile of spam from her this morning.

      I know it's from Laura, because her spam has her name in the comments as the document's creator, and I know Laura's somewhat bimbo-like because the spam had a bunch of IMG SRC tags pointing to "D:\11 12 01 Laura Crow\New Emails\CidcoEmail_FINALJAN_020121_files\t(1).gif"

      Way to go, Laura Crow! Ur 733t HTML h4x0ring sk1llz r so 733t, u h0t b@b3!

      A little Googling has revealed that I'm not the only one getting Laura's spam.

      1) Spammers lie.
      2) If you think a spammer's telling the truth, see Rule #1.
      3) Spammers are stupid.

      Rule #3 in action again.

      But if you want a glimpse at the future the DMA proposes for "opt-out", look for the opt-out link in Laura's spam:

      It's a Mailto: tag to "mailto:opt-out@earthlink.net?subject=Opt-out_Cidc o012202"

      It doesn't opt you out of all Earthpink-generated spam. Only Laura's Cidco spam. When Earthpink wants to spam you again for another company, or even when Earthpink wants to send the next Cidco spam (hopefully coded by someone who knows how to make web bugs work, unlike our dear Laura) it'll be a different list, and a different Subject: in the opt-out request.

      Doesn't that make you feel all pink and squishy inside?

  7. Won't work! by www.sorehands.com · · Score: 3, Insightful
    First, they don't allow the removal of a domain.


    Second, who trusts the removal links?


    Third, what prevents me from grabbing the removal database and using as a verified sucker database?


    What would work is that DMA provides an email service that allows a member to submit a list and email to send to them, then they will test the address and if it is ok, then send it.

  8. Spam control by archnerd · · Score: 4, Funny

    Two ideas for handling spammers, inspired by User Friendly:
    1. Next time you get a "501 compliant spam" that starts off with something like "This is not unsolicited bulk e-mail. Buy me.", flood their server with messages stating "This is not a denial of service attack."

    2. The following poem seems to work well:
    I got your mail and wrote you back
    just so that you'd have no doubt
    that if you spam me ever again
    your router shall cease to route

  9. Preview of the guidelines... by jmorse · · Score: 5, Funny

    I can just see those guidelines now:

    • When indiscriminately sending unsolicited email, please be sure to spoof the mail headers so the mail can't be traced back to you.
    • When mail-bombing the hotmail.com domain, please refrain from sending mail to billgates@hotmail.com or your software liscences may suddenly expire.
    • Please pre-pend the subject lines of all unsolicited email with the ADV: prefix...(uncontrolable laughter ensues)
    • When providing a fake "remove" link in an email, be sure that the address doesn't implicate your company or the DMA. remove262@yahoo.com usually works best.
    • When marketing to a technically-inclined demographic, refrain from inserting the phrase "ALL YOUR PRIVACY ARE BELONG TO US" in the email. It's not only distatsteful, it's downright cliche.

    --

    "You done taken a wrong turn."
    -Bill McKinney, in Deliverance
  10. It is funny... by UberOogie · · Score: 3, Funny
    When I read this, I feel exactly the same as when Microsoft said they were going to focus more on security...

    What do you think that means?

    --
    "Enough of this wretched, whining monkey life." -- Marcus Aurelius, _Meditations_, Book 9, 37
  11. Bad News. by mlknowle · · Score: 3, Informative

    All that this will do is demonstrate to Congress that we don't need government regulation; that the private sector will take care of itself...

    ... the trouble is, in this case, the private solution will be pitifull; it is, after all, being proposed by a group which claims that their right to call me during dinner time to sell me a time share vacation EVERY NIGHT FOR ABOUT A MONTH is protected by the first ammendment...

  12. Re:Yeah Right -- my solution by Old+time+hacker · · Score: 3, Interesting
    I wondered whether any address that I signed up would be spammed anyway. So I created a new address (never before used, and never to be used) and we will see if it gets any mail.

    Even if the DMA are honest, their service can still be used to get good addresses. Consider the following scheme:
    • Sign up with e-mps.org for $100.
    • Get one of these 25,000,000 email address CDs
    • Filter it through e-mps.org
    • Diff the filtered results against the unfiltered input.
    • Send out spam to the difference list.
    This gives you a list of live addresses -- ones which get less spam than average, and hence which are more likely to read your tasty marketing message.

    Great service guys!
  13. Spam can be amusing... by Junta · · Score: 4, Funny

    I mean, my wife gets e-mails telling her to enlarge her penis and I get e-mail telling me to enlarge my breasts....

    --
    XML is like violence. If it doesn't solve the problem, use more.
  14. Why was this story posted? by Tenebrious1 · · Score: 4, Interesting

    What's the point? A rough guess that 99% of /. readers believe this will do nothing to stop spam. I'm sure reading the article, most of you already knew what the responses would be. So why was the story submitted in the first place?

    Who is SiliconLawyer anyway? Well, well, well, wouldn't you know, he's selling something on his website.

    --
    -- If god wanted me to have a sig, he'd have given me a sense of humor.
  15. They don't really care about the spam problem by noser · · Score: 4, Insightful
    The DMA will also require members that buy access to mailing lists--in which consumers have agreed to receive sales pitches from third parties--to check those names against an e-mail preference roster on its Web site. Addresses on this roster belong to consumers who have chosen not to receive any commercial e-mail.

    So one of the ingenious ways they have of preventing spam is by posting a list of addresses on their website... anyone else see a problem with that? It is obvious to me that they don't really care about the spam problem, they just want to look like they are self-regulating so that congress doesn't interfere with their marketing plans.

  16. Re:DMA is really unfair by (H)elix1 · · Score: 3, Informative

    Its only $5 if you want to do it over the net. If you print out the form and snail-mail it, its free.

  17. Here's a good way to block lots of SPAM by TheFlu · · Score: 5, Informative

    Add the following to your sendmail.mc file:

    FEATURE(dnsbl,`bl.spamcop.net')dnl
    then run
    m4 /etc/mail/sendmail.mc > /etc/sendmail.cf

    Works for me...doesn't block it all, but it seems to help a great deal.

  18. Not the trouble makers by Tazzy531 · · Score: 4, Insightful

    The problem with this is that the majority of the spam mailers do not belong to the DMA. They don't need to follow the rules under this organization. The ones that do belong to this typically (I didn't say always) have an easy opt out policy. Secondly, the corporate spammers have an entity that could be potentially held liable for spam whereas the individual spammers can move and hide easily.

    --


    _______________________________
    "I'm not Conceited...I'm just a realist..."
  19. Re:DMA is really unfair by Lumpy · · Score: 3, Insightful

    Why sign up? I enjoy verbally abusing telemarketers. I espically enjoy the ones that give me the 800 number to their fax machine and send them a 600 page document from my computer or a bit of real fun... send them the contents of /dev/random... nice pages full of line noise.

    yes, I'm wierd and probably a part of a tiny minority. but I gladly abuse any company that has the gall to call me at 10:30pm and wake my daughter.

    I have always wondered.... is telemarketing a part of a companies life cycle when they no longer can attract customers legitimately so they have to try this just before death?

    --
    Do not look at laser with remaining good eye.
  20. Hell, I LOVE Amazon.com "spam" by Gannoc · · Score: 3, Funny


    They only send me stuff I would want to see, I get it no more than maybe 1-2 times a week, and it often includes a $5 off coupon or something.

    Most of my bad spam is for absolute random crap or porn, with the same old line on the bottom informing me that the reason I'm being informed about all these Internet Cum Sluts is because I specificly requested to be spamed on their site or one of their partner's sites.

    Plus, the latest thing is dating the message 3-4 days back, so you have to scroll back on your inbox to read/erase the spam. It stops the instant deletes by hiding it.

  21. So what by mrroot · · Score: 3, Insightful

    A DMA representative said the organization plans to announce the new rules governing commercial e-mail next week. The trade group, one of the largest in the United States with 5,000 members, includes such retailers as Amazon.com, Land's End and Eddie Bauer.

    So what? Now Amazon and others will be able to send us email and claim they are within the guidelines set forth by the DMA. These guidelines are nothing more than a mechanism to allow them to legitimize their spamming operations.

    --
    I Heart Sorting Networks
  22. Here's an idea by mrroot · · Score: 5, Insightful

    How about not making it illegal to spam but make them buy a "license" to spam, and renew it every year... something like $100/yr even would weed out alot of the real clowns, but it wouldn't be so prohibitive as violating their rights.

    OK, it's just an spur of the moment thought, so take it easy on me.

    --
    I Heart Sorting Networks
  23. This is not enough anyway... by mi · · Score: 4, Insightful
    The only acceptable method for adding anyone to a mailing list is the double opt-in:
    1. Until I ask to be added -- don't contact me.
    2. When I ask -- presume it was not me and e-mail me a confirmation request.
    3. Only, when such a request comes back affirmative can you add me.
    DMA, which wants to spam you, does not need to invent its own guidelines. They are already there -- by people, who know more about the Internet and e-mail, than, perhaps, the entire DMA put together...
    --
    In Soviet Washington the swamp drains you.
  24. Re:Self-Moderation by Tackhead · · Score: 3, Insightful
    > Well what i got from the article was that they wouldn't spam you unless you asked for it.

    No, the DMA's position is that they will spam you until you ask them to stop.

    From the article:

    > "give consumers notice and choice before sending commercial e-mail "

    Translation: "To continue receiving exciting offers from us, you need do nothing! Or you can opt out by jumping through hoops..."

    > "...or before selling, sharing or renting their e-mail addresses to a third party"

    All that means is that on the web site, or in the spam, there'll be a link to a "Privacy policy" that says "We reserve the right to work with partners to offer you goods and services we think may be of interest..."

    > " In addition, commercial e-mail must clearly identify the sender, represent the subject line accurately, and provide contact information."

    We won't forge headers. But we'll still spam you.

    > " Above all, the marketer must let consumers opt out of further communications in every e-mail. "

    "We received your request to be opted out of the FORD-OWNERS93133 mailing campaign."

    But tomorrow, you'll get spam as part of the "FORD-OWNERS93134" campaign. You weren't interested in that 2002 Ford Escort with air conditioning, maybe you'll be interested in a 2002 Ford Escort without air conditioning.

    Sorry, this is more of the same DMA dreck -- opt-out, not confirmed opt-in. It's spam. And they can shove it up their asses until it carves its initials in tomorrow's turd.

  25. Re:Yeah Right by Tackhead · · Score: 3, Insightful
    > Their "do not call" lists might be scams, but the state government Do Not Call Registry does work.

    And that's precisely why we're seeing the DMA tout its own do-not-call registry.

    Because they're scared shitless that Congress will be deluged with complaints from citizens who've seen through the scam, and will actually do something about it.

    This article about the DMA "please don't spam me" list is more of the same -- they're on the run, and they fear Congress will do to their email spamming dreams what it's threatening to do with their telemarketers by means of an FTC-mandated and government-enforced national Do Not Call registry.

    Write your Congressman and tell him that you don't want the fox guarding the henhouse, and to support the FTC's anti-telemarketing proposals.

  26. RFC3098 - How to Advertise Responsibly by AftanGustur · · Score: 3, Informative
    --
    echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc