Epson Treats Mac Users Like Second-Class Citizens?

Robert Jung writes "Is Epson waging a coordinated discrimination effort against Mac users? MacSlash reports that Epson is refusing to honor their $50 rebate coupon if the printer was purchased at an Apple retail store, and Daily Mac notes that if you want Mac OS X drivers for Epson scanners, you must fill out a form, fork over $4, and wait for the mail to arrive -- while Windows users are able to download XP drivers for free." Apparently, Mac OS (Classic) users can also download the drivers for free. Maybe they assume Mac OS X users don't have Internet access?

Comments

Rebate's

[The Donald]

You kept copies of everything, right? When I have this problem with rejections of rebates, I give one call to the rebate provider (Most likley not Espon, a secondary company that fulfulls the request), then write a letter to or call your Atty. General of your state. Explain the situation. Just read the fine print on your rebate. If could say "Not valid at Apple stores", but I did not see that on any rebate form. Usually, second letter to the rebate company, sent certified, with a notice saying that the rejection was sent to your Atty. General's office will get some results.

Epson will be allowing free downloads...

[MysteryMilk]

I read this article too, and contacted Epson. According to Epson's customer relations the $3.99 charge for the Mac OS X scanner drivers are for shipping only. This is only for those who don't, or can't download the drivers, but want and actual CD. Epson normally charges $9.95 for for replacement or updated driver CDs, so this is actually a good price. When the drivers are released, the CDs will ship, and the drivers will be available for download...for free! I'm sorry the person who wrote the DailyMac.com article didn't do any research, or actually read the details of this. Mop-Boy