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Gateway Testifies To Microsoft's OEM Treatment

unconfused1 writes "Gateway testified yesterday about the incredible power that Microsoft wields over OEMs concerning Windows being shipped on every PC. It seems that if an OEM does not ship Windows on every PC they ship that they are severely penalized, and can have their license revoked."

28 of 625 comments (clear)

  1. Not surprising by rayamor · · Score: 1, Insightful

    I'm not surprised, it's what a monopoly would do!

  2. Well, shit happens by kypper · · Score: 4, Insightful

    Microsoft is allowed to have that kind of penalty imposed; all these OEMs needed to do was get together and contest various parts of the licence agreement.

    I agree that they needed windows because of the demand, but that doesn't mean they take anything Microsoft demands without a whimper.

    In the words of Blake, "Do not go gentle into that good night... Rage, rage against the dying of the light."

    Fight for what you believe in, or you deserve it.

    1. Re:Well, shit happens by PenguinLord · · Score: 3, Insightful

      all these OEMs needed to do was get together and contest various parts of the licence agreement. Yeah right, these companies compete heavily for a tiny piece of profit compared to what M$ gets on each sale. All M$ has to say to one is, shut your yap or i will give the other guy a better price on the O/S allowing him to undercut you on the bottom line.

    2. Re:Well, shit happens by fanatic · · Score: 3, Insightful

      I'm confused - hasn't this sort of thing been outed already? How could the initial settlement not take care of this?

      To me, this issue seemed to be the plainest example of Microsoft's abusive monopoly, something even the technically unsavvy could understand.


      Understanding is not the issue. Will and desire to do ANYTHING MEANINGFUL to MS is the issue. DOJ, as commanded by Bush, has no will or desire to do anything to MS except make the antitrust suit go away. The lameness of the agreement and the fact that DOJ now acts like they are Microsoft's lawyers in trying to sell this piece of crap demonstrates that conclusively.

      --
      "that's not encryption - it's a new perl script that I'm working on..." - from some Matrix parody
  3. Funny by 4of12 · · Score: 3, Insightful

    If you think back to how much MS had to push to get themselves pre-installed onto machines back in the 1980s where they were still fighting tooth and nail against competitive offerings.

    Now that Windows is effectively regarded as as much of necessary part of the computer as the motherboard, the shoe's on the other foot regarding their relationship with OEMs.

    Reminds me of the lyric from a song by the Police

    ...when you find your servant is your master...
    --
    "Provided by the management for your protection."
  4. Re:No options in the cut throat pc market by ichimunki · · Score: 2, Insightful

    Maybe if a few of the top PC-maker execs had some sort of backbone, this would have never happened. Of course, they're just giving th consumers what they wanted right? Glad I've never bought anything that wasn't either a used machine (as in "sans OS") or made by Apple. Next computer will either be a new Mac or completely home-built.

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    I do not have a signature
  5. Re:Why do people keep by Lendrick · · Score: 4, Insightful

    Microsoft bullying OEMs isn't news. What's news is that someone actually has the guts to testify about it. Microsoft is quite capable of making Gateway suffer for this.

  6. Microsoft wants product endorsement by laard · · Score: 3, Insightful

    This may be a different way of looking at it but I see it as an "endorsement." If Gateway uses Windows, customers see it as an endorsement. If Gateway also uses other competing products, then that endorsement loses its meaning. If you saw a Britney Pepsi commercial followed by a Britney Coke commerical, would either endorsement be effective? So wouldn't it be in Pepsi's best interest to see that she only endorses Pepsi?

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    --- If we knew half the things we shouldn't we'd stop wishing we knew it all
  7. Kind of ironic by jht · · Score: 5, Insightful

    When I loaded the story to read it, it had a Gateway ad in the middle of the story. Go figure.

    More seriously, this is an example as to why virtually all PC-only vendors are screwed in the long run (and why I won't buy Dell stock, no matter how well they do). Everybody in the PC industry builds commodity hardware, running an OS they don't control, and tries to compete based on marketing and lowest-cost production. Thanks to things like Microsoft's OEM contracts, there's just no room to go anywhere else. Dell's success is strictly based on execution and volume - they bring nothing else to the table, really. Same with Gateway, and all the other commodity vendors.

    So if the MS monopoly is ever broken, it'll be at the hands of companies that have an investment in their own technology, and their own R&D. Perhaps companies that have access to non-Wintel technology (Compaq/HP, though they killed Alpha, IBM, Apple) will be able to take a stab at it. Right now, though, nobody but Microsoft really matters in the desktop supply chain.

    --
    -- Josh Turiel
    "2. Do not eat iPod Shuffle."
    1. Re:Kind of ironic by electroniceric · · Score: 3, Insightful

      I was just reading Bob Young's piece in Open Sources . While it's certainly flush with optimism that now seems naive, he's pretty convincing when he points out that Heinz sells a absolutely replicable product, and still controls 80% of the ketchup market. They've simply built such a strong brand that they define what ketchup should taste like.
      I'd say that Microsoft has built one of the strongest brands in the world, mostly by applying clever and well-branded systems integration (a fact the head of Microsoft research makes no bones about in a recent article in the Economist. Short of drastic legislation (which we just are not going to see under this administration), the only thing that would knock MS out of the catbird seat would be weakening of the brand. (one thing that would probably weaken the brand is interoperability and hence less distinguishability between Windows and Linux). What's surprising is that people don't seem to care about brand when it comes to PDAs and embedded devices, but they sure do on the desktop (after all, people spend a lot of money to BUY new versions of Windows, over and over).
      There's an object lesson to be learned about tech branding as attention shifts from the OS to the embedded devices and web services, and perhaps us Linux-zealots should be clever enough to try to learn from it.

  8. I thought this.... by josh+crawley · · Score: 3, Insightful

    I thought disclosure of MS's agreement concerning OEM os'es were corporate secret (blabla fines and revocation of contract). How can Gateway testify if they are bound by NDA's associated to the OEM contract?

    Hell, maybe Gateway is realizing how much a pit Microsoft is when it comes to money. Or maybe it's MS's new contracting agreements ( if no upgrade within 1 year after new product comes out, owe full price).

    It seems that MS is loosing its edge when it comes to controlling corporate powers. For the longest time, MS has made a standard (maybe not the best, but better than 10 types of hardware on 20 OS'es). We just have outgrown them.

  9. And what about VA? by lseltzer · · Score: 5, Insightful

    Gateway can assert that Microsoft pressured them, but if there's really a market for Linux desktops then other companies would be offering them and making sales.

    So why did VA stop selling Linux systems? Alleged Microsoft pressure on mainstream vendors not to sell Linux should only have made things better for VA, assuming there really was a market for Linux desktops. But the fact is that there is no serious market for Linux desktops.

    While we're at it, I simply don't believe that IBM could be subject to such pressure, and yet they too have pretty much abandoned the Linux desktop and notebook business. You used to be able to find Thinkpads for sale on IBM's site with Linux on them, but not anymore. Does anyone seriously believe IBM talked them out of this? Isn't the Occam's Razor answer that they weren't selling?

    1. Re:And what about VA? by lseltzer · · Score: 2, Insightful

      So now remind me how this is Microsoft's fault...

  10. Re:Why do people keep by billstr78 · · Score: 3, Insightful

    M$ may make Gateway suffer, but seeing as they already have a very small percent of the PC market share, they may stand to gain fans in the large community of *nix users. It's a loose/win situation

  11. Re:Microsoft is not out of line.. by Junta · · Score: 3, Insightful

    I don't know, could you point to another company that does this, checking up to make sure they aren't buying other products and then penalize for it? That is not simply good practice, it is as blatant of an example of anti-competitive you can get. This is leveraging your current dominant market share to raise barrier for entry to everyone else... Pretty much textbook anti-competitive..

    --
    XML is like violence. If it doesn't solve the problem, use more.
  12. Their own fault by TheGreenLantern · · Score: 5, Insightful

    You know, Microsoft doing this sort of thing is certainly VeryBad(tm), but it's nobody's fault but Gateway, Dell, and all the others that it happened.

    You really have to think about how things came to be this bad. Way back in the old 3.x days, if MS would have tried to pull something like this in the licensing, the OEM's would have told them to take a flying leap and installed OS2. So of course they gave the OEM's licenses dirt cheap, and probably a whole bunch of other things to get them to install Windows by default.

    Ever heard of looking a gift horse in the mouth? Did these OEM's think Microsoft was doing this out of the goodness of their hearts? Of course not, they didn't think about it at all. All they saw was the bottom line.

    Fast forward 5 years when the entire country is hooked up to Windows for life support, in part, I might add, to the OEM's willingness to throw Windows out there with every computer simply because they were getting a hell of a deal. Now they can't tell MS to take a flying leap, so of course MS is there to "restructure" the licensing deals. But is this MS's fault, or is it the fault of the OEM's for being greedy, and getting burned by it. Depends on your philosophy on life I guess: Is it the drug dealer's fault for selling crack, or is it the addicts fault for trying it?

    --

    It hurts when I pee.
    1. Re:Their own fault by JamieF · · Score: 2, Insightful

      The reason Be failed as a dual-boot option is that Microsoft forced the OEMs not to! Read the lawsuit Be has filed against Microsoft. Microsoft also strongarmed OEMs (Dell) not to ship Linux at all, even as a single-boot option on servers. Microsoft uses whatever leverage it has to get its way, and since it has a monopoly, some of their tactics illegal. They do it anyway.

      It's not the OEMs who aren't giving users the opportunity to choose. They would love to sell more PCs by selling to folks who want FreeBSD and Linux and OpenBSD and BeOS preloaded. That's a competitive differentiator and they'd love to have that kind of offering. Their hands are completely tied by Microsoft as to what they can put on the PCs they sell. The only option they have is to drop Windows entirely and ship ONLY Be, Linux, or FreeBSD, and you can ask VA Linux, I mean, VA Software Corporation, how well that worked.

  13. It's a utility. by Mike+Schiraldi · · Score: 5, Insightful

    Other monopolies (Verizon, the local water company, etc) aren't allowed to cut off good-faith customers. Your power company can't say, "You have to buy our skateboard and milk, they're bundled with our power!" Your local telephone company can't say, "We'll double the price of your phone service unless you stop using any competitors products!"

    Microsoft is a monopoly just like the others, and to most businesses, Windows is as essential as power or telephone service. Microsoft should not be allowed to withhold Windows from them or vary the price based on how much they subjugate themselves.

    (Volume licenses are okay, though)

  14. Control of choke points ... by LL · · Score: 2, Insightful

    There is a reason why MS tries to get at least 5 companies to push technology such as their WebPad. It's basically called divide and conquer in that it's easier for each OEM to gain market share by competing against each other than to gang up and change the rules. Think of it as a modified prisoner's dilemma with prisoners not allowed to communication and kept in separate cells so they can't revolt. That is the reason why OEM licenses are considered trade secrets by MS. Since each OEM doesn't know the special volume discounts (which are significant given the low margins of box pushing) of the others, they attempt to bargin a better deal which as OPEC has shown leads to similar concessions by the others.

    It will be interesting to see how Intel attempts to wriggle more negotiating space with the alternatives of Linux, HP Unix coming on-line.

    LL

  15. It happens all around you by WildBeast · · Score: 4, Insightful

    Look around you. Some establishments will only sell Pepsi while others only sell Coke.

    1. Re:It happens all around you by swagr · · Score: 4, Insightful

      Yes, but Coke/Pepsi won't penalize these people for giving you a glass of water.

      --

      -... --- .-. . -.. ..--..
    2. Re:It happens all around you by TheFrood · · Score: 3, Insightful

      and MS won't penalise OEM's for giving you free anti-virus software.

      Whch isn't a replacement for an operating system. If they try to give you Linux or BeOS, that's a different story.

      TheFrood

      --
      If you say "I'll probably get modded down for this..." then I will mod you down.
  16. Re:So what exactly is Microsoft guilty of? by Anonymous Coward · · Score: 1, Insightful

    IMHO there's a huge ethical difference between "we'll give you a discount if you buy lots of our product" and "we'll give you a discount if you buy our product and none other". Only the latter is a direct assault on the competitive economy we use to allocate essential resources.

  17. Your analogy is poorly contsructed by GePS · · Score: 2, Insightful

    Yes, it would be in Pepsi's best interest to see that Britney only endorses Pepsi, but that is moot, because Pepsi and Coke are both large companies that are in relatively equal competition with each other.

    Windows is a monopoly, and as such, can cause severe damage to CPU distributors by charging extra if they want for whatever reason. The key idea here is that the CPU distributors need windows on their machines to survive as a company. They have no other alternative whereas britney can always go to a different soft drink company, and not go out of business (and yes I mean business, there's no art to the crap she puts out)

  18. Call Gateway and ask for a Linux PC by BroadbandBradley · · Score: 3, Insightful

    I wonder how many calls it would take?

    Call Gateway Sales
    Home or Home Office 800.846.4208
    Para Información sobre
    "Oficina en Casa" 888.299.7512
    Any Size Business 800.846.5211
    Education 800.211.4952
    State/Local Government 800.211.4952
    Federal Government 800.216.2940
    International Sales 605.232.2191
    Remanufactured PCs 800.846.3614
    Add-On Sales 800.846.2080

  19. Re:You're being simplistic by Mike+Schiraldi · · Score: 5, Insightful

    You have no way to obtain phone, power or water without the utility (government regulations see to that). You can always obtain an OS without Microsoft.

    For most businesses, "an OS" is worthless unless it's an OS that can run their stuff. Microsoft doesn't have a monopoly on the operating system market, they have a monopoly on the "operating systems that can run Win32 applications" market.

    Your argument is like saying, "You can always power your business with steam, or hydraulics."

    Also, there is no way Gateway could be competitive if they had to pay full retail price for Windows. The profit margins are razor-thin in the OEM business.

    So Gateway has two choices: do whatever Microsoft demands or go out of business.

    That last part is the crux of my argument; if you reply, you should explain why it's okay that Microsoft can demand whatever they want from OEMs, and the OEMs have no choice but to obey.

  20. Cut the Gordian Knot! by Anonymous Coward · · Score: 4, Insightful

    One possible solution to the problem - let Microsoft "innovate" anything they want into the operating system, but prohibit them selling the OS to OEMs for a period of ten years. Just cut the relationship entirely - it's the ultimate leveling of the field, and removes all leverage that Microsoft has on the OEMs.

    OEMs would be free to sell machines with other operating systems, or none at all. Consumers would be required to buy Windows separately and install it themselves should they prefer that to whatever non-Microsoft OS the OEM preinstalled. This would also halt the other trend that MS and the OEMs are promoting - a lack of recovery disks.

    I think you'd see the following happen: Apple would immediately release an Intel version of OSX, since the business suddenly becomes interesting to them. RedHat, Mandrake, Lindows, and other as-yet unformed companies could raise the capital to make consumer friendly versions of their offerings.

    If you really want to get Draconian, use Microsoft's own arguments against them. They claimed that Netscape still had full access to the market via Internet downloads - so force them to offer Windows exclusively in the same manner.

  21. Proof that the "settlement" isn't enough by dh003i · · Score: 3, Insightful

    This is just proof that the settlement isn't enough. MS should not be allowed to use predjudicial behavior in any manner. MS is a PUBLIC company. So, yes, they have the obligation to obey PUBLIC rules. It would be different if MS was a private company owned by one person; but its not.

    You can't refuse to sell black people food at publicly owned restaurants.

    Why should MS be allowed to PENALIZE companies for selling other OS'? Or for not selling ridiculously high quantities of MS products.

    This is just a method by which MS can unfairly maintain its monopoly, put itself ABOVE capitalistic competition.

    I don't see why people defend MS so much. Whatever you think of their products, whatever you think of whether or not they got to their present position by merit or fraud...they're still a monopoly. Monopolies are inherently not good. They are everything capitalism opposes.

    Even if MS were to play perfectly fair -- no crooked deals, no blackballing, no spurious lawsuit threats -- it still wouldn't be good enough. They would still hinder competition and deny consumers choice, if only by default.. Because they're so large, its impossible competing against them effectively; they can outspend you a million to one. Because they own so much of the desktop industry, few hardware or software developers offer software/driver versions for non-MS products.

    Let me put it to you this way. Lets just assume Gates was a saint, freakin' mother teresa, a Stallman on wheels. That still doesn't mean we should tolerate his current power. No matter how good the man, you wouldn't want to have a person be dictator of the United States, would you?

    Its the same thing with MS.

    Power corrupts. Absolute power corrupts absolutely.