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Review of New Sony Clie PEG-NR70

Bryce writes "Here is a detailed review of the new Sony Clie PEG-NR70." Kurt the Pope picked one of these up in Japan and I have to say that it is an amazing PDA. Brilliant screen, and that cool flip open design with a mini keyboard. When I can get one that speaks English, it could be my next PDA (my iPaq died!)

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  1. Text of Article by Krieger · · Score: 4, Informative

    Given how long most of these sites seem to hold up to a /.ing.. Here's the text.

    AsiaGadgets
    May 08, 2002
    Review: Sony Clie PEG-NR70 Handheld

    Sony Clie NR70 HandheldSony's latest Clie is a radical and welcome departure from the traditional design of the handheld PDA. Introducing innovations that have never been seen before on a Palm OS based device, the Clie PEG-NR70 and its digital camera bearing cousin NR70V have generated a flurry of excitement among PDA aficionados. This hands-on review takes a first look at what all the buzz is about.

    Unique Form Factor

    The most easily recognized innovation is the folding "clam shell" form factor. This design choice parallels the progression of mobile phone design in Japan, where ever-larger color LCD screens left little room for number keys that human fingers could comfortably press. In the pursuit of more surface real estate, Japanese mobile phone manufacturers decided to risk the stigma associated with flip phone designs -- a stigma largely caused by Motorola's unattractive and dated models -- by splitting the phone into two halves: an LCD screen on the upper half and a keypad on the lower half. These two halves are thin enough that folding the phone results in a thickness that is still thinner than most mobile phones sold in Europe and the U.S.

    PDAs have always had large screens, so when Sony decided to add a keyboard, there was no choice but to follow a similar design philosophy. The NR70 has two very thin folding halves, with an LCD screen and keyboard on the upper and lower halves, respectively. The thickness of this Clie, when closed, feels about the same as a Palm III. But the real innovation is the ability to swivel the screen 180 degrees and fold it over the other half, morphing the device into the handheld form factor that most people are accustomed to using with a stylus. These two modes can be thought of as "keyboard input mode" and "stylus input mode."

    Larger Screen Swivels 180 Degrees

    The color LCD screen, like those found on previous iterations of the Clie, is a joy to look at. The high resolution screen is bright, text and graphics are sharp, and the 65,536 colors are as vibrant as one can expect from a handheld. But that's not why so many people are excited about the NR70.

    Another major innovation Sony introduced for this model, the 320-by-480 pixel 16-bit color screen, is perhaps the most significant. For years, Palm devices have been plagued by an immutable silk-screened input area that occupies valuable screen real estate, while competing devices feature larger displays with less wasted space. Sony's new Clie is the first Palm-based handheld to nix the permanent silk-screened input area in favor of a software-based area displayed at the bottom of the new, larger LCD screen.

    You might think that the apps on the NR70 would be lining up to take advantage of this newly liberated screen real estate. Unfortunately, you would be wrong. It appears that there is only a single application, the built-in image viewer, that can temporarily hide the input area and use the entire screen. Although it would be great to be able to use the entire vertical screen length to view calendars, memos, e-books, and other application data, this is not yet possible on this Clie, mostly likely due to limitations inherent in version 4.1 of the Palm OS. While there are no guarantees, hopefully a subsequent update to the underlying software will enable more applications to utilize the entire screen.

    Integrated Keyboard

    The QWERTY-style keyboard is a boon even to those who have become proficient at stylus entry via the Graffiti input system. Much like the RIM Blackberry communications device, the keyboard on the NR70 is most easily used with two thumbs. Using just these two digits, text input via the keyboard was surprisingly easy and quick. Despite years of experience with Graffiti input, I soon preferred text entry via the keyboard to pecking away at the screen with the stylus.

    Sony Clie NR70 KeyboardThe keyboard has four modifier keys on the left side: Shift, Control, Function, and Alt. The Function key is used to enter numbers, which are located along the top row of the alphabet letter keys. Entering numbers this way was a bit cumbersome but not as difficult as one might expect. Symbols, on the other hand, are scattered among the remaining letter keys and can be difficult to locate quickly. Thankfully, common punctuation characters such as the comma and period have their own keys.

    I did find one significant annoyance, however, when using the keyboard to enter contact data. Sony/Palm made it too difficult to use the keyboard to move from one field to another. The tab key would seem like the most intuitive method, but this simply inserts a tab character into the field. (Somebody please explain to me the purpose of entering tabs into contact fields. Good reasons for doing this are completely eluding me.) Not being the type to read instruction manuals, I unsuccessfully tried every possible combination of modifier keys along with the arrow keys, return key, and even the jog dial. I had to put down the Clie and vent my frustrations via an hour of indescriminate bedlam before I was able to clear my mind, pick the NR70 back up, and discover that control-tab and shift-control-tab are the magic ingredients. However, hitting control-tab with just the left thumb requires too much hand contorting, and using two thumbs is even harder due to the size and placement of these keys. Eventually I decided that the best solution was to simply use my left index fingernail to manually place the cursor in the next field. If the developers out there are listening, I strongly urge them to at least allow for a "Tab key moves between fields" preference somewhere in a subsequent update to the software.

    Other buttons on the Clie include Sony's signature Jog Dial that is used to scroll up and down, as well as to select the current item by pushing in the Jog. Also on the left side of the bottom half of the device is the Back button, which is used when the user wishes to cancel a Jog Dial operation. Rounding out the buttons on the left side is the Hold button, which seems to have little use other than in conjunction with the Audio Player application.

    Faster Processor

    The Clie NR70 is the first Palm OS device to sport the new 66MHz Motorola Dragonball Super VZ. Twice as fast as other handhelds powered by the Palm OS, this processor made the NR70 feel much snappier than competing Palm and Handspring devices. While not as fast as processors found in other handheld platform designs, this CPU allows the NR70 to perform responsively while yielding longer battery life than handhelds with faster processors.

    Software Graffiti

    Software Graffiti Input AreaSeveral welcome enhancements have been introduced to the no-longer-static input area, although it is unclear whether these improvements were made by Sony, Palm, or collaboration between the two companies. The most notable enhancement is visual feedback when using the stylus to draw on the input area. A square dot appears when the stylus is first placed on one of the two input boxes, and a thin line follows the movement of the stylus until it is lifted from the screen. This helps visualize what is being entered in the input area and reduces errant stylus strokes.

    Other handy aspects of the new input area include a clock in the lower right-hand corner, an LCD brightness control, battery power indicator, and an icon that appears when a Memory Stick has been inserted. There is also a button which brings up an on-screen keyboard inside the input area that is much more space efficient than having a separate window appear above the input area.

    Synchronization

    Initial attempts to HotSync the NR70 via the USB cradle with an Apple iBook running OS X 10.1.3 and Palm's recently released Palm Desktop 4.0 software produced a "serial port is currently in use" error, despite reports of successful HotSyncs between this configuration and previous Clie models. This error was particularly interesting since serial ports have not been featured on Macs for many years. Hopefully either Palm, Sony, or third parties such as MarkSpace will provide a solution to this problem.

    Luckily, a spare Vaio running Win2k/J was handy to test the synchronization capabilities of the new Clie. The included installer CD for Win32 platforms provided an easy-to-follow bevy of installation options. I opted for a basic install, loading on only the HotSync, Palm Desktop, and SoundStage LE software. As expected, initiating the HotSync was as easy as pushing the button on the USB cradle, and the synchronization was fast and accurate.

    The SoundStage LE software is included so that users may organize their music collections and transfer tracks to a Memory Stick inserted in the Clie. I found the interface rather cluttered, and the software indicated that there were no compatible devices attached. Rather than spending hours troubleshooting the problem, I simply used the HotSync Manager to transfer MP3 files to the Clie's Memory Stick, much in the same way one would install a Palm application. This worked smoothly, although the transfer took far more time than a 12 Mbps USB connection should take.

    Clie Applications

    The standard contact, calendar, to-do, and memo applications appear to function much as other Palm-based handhelds and thus don't merit much attention. The built-in MP3 player and graphic applications, on the other hand, are worth mentioning briefly.

    AudioPlayer

    The MP3 files that had been uploaded via the HotSync manager appeared immediately after launching the included AudioPlayer application. The interface is clean and well-designed, although the somewhat blocky and jagged interface widgets stand in stark contrast to the sharp input area below. Clearly, the AudioPlayer app hasn't yet been fully updated to take advantage of the high-resolution screen. There are three visualization modes, which of course serve little purpose other than to elicit "Wow, cool!" reactions from onlookers. The sound quality through the included earbud headphones was clear with good dynamic range, and the wired remote control between the Clie and the earphones provided convenient operation of the AudioPlayer while the NR70 is folded and placed in a pocket, purse, or backpack. Closing the lid automatically shuts off the LCD screen in order to conserve battery power and also prevents unwanted accidental key presses from interrupting the music. Turning on the "Hold" button will achieve the same effect even when the Clie is open and unfolded.

    Sony Clie AudioPlayer

    The inability to listen to music while reading email or composing memos was the only bone I had to pick with AudioPlayer. Perhaps there is a solution that enables this type of multitasking, but I couldn't seem to figure out how. While again this is most likely a problem inherent in the underlying Palm OS, it would be nice if this limitation were lifted in a future software update.

    The biggest surprise came when I accidentally removed the remote control and earphones while a track was still playing. While Blink182 tracks may not be the best way to judge audio speaker quality, I was nonetheless impressed with the sound coming out of the tiny opening in the back of the 3/8"-thick bottom half of the NR70. Given how thin the enclosure is, getting audio quality akin to decent AM radio is nothing to shake a stick at. So provided you don't need very high audio volume, load up your NR70 with tunes and leave your boom box behind the next time you head out to the beach or a BBQ.

    CLIE Paint, PG Pocket, PhotoStand, and gMovie

    The Clie Paint application, while no Photoshop, is a handy tool for creating simple sketches and doodles as well as for editing/annotating photos that have been HotSync'ed into the NR70. The PG Pocket and PhotoStand applications appear to be mainly for use with the digital camera built into the NR70's cousin, the NR70V, so these applications were looked at only perfunctorily. (The NR70V was not yet available for review at the time this article was prepared.) Both applications seem well developed and useful for organizing and displaying digital photos. Sony's gMovie is, predictably, a movie viewing application for video files transferred to the Clie's Memory Stick. This application couldn't be tested in time for this review, so perhaps one of our readers will provide feedback on this application by using the Comments link at the bottom of this article.

    Final Thoughts

    Sony's latest entry into the handheld market offers radical innovations and raises the bar for both Palm and Handspring. The NR70's folding design, integrated keyboard, and Software Graffiti input area combine to form the most significant advancement in handheld engineering since Apple gave birth to the PDA market many years ago. Add wireless connectivity via the Memory Stick expansion slot, and you may soon find your notebook, MP3 player, and digital camera collecting dust in the corner.
    Posted by Sparky at May 08, 2002 12:29 AM

  2. Motorola Unattractive?? by Julius+X · · Score: 4, Insightful
    From the article:
    The most easily recognized innovation is the folding "clam shell" form factor. This design choice parallels the progression of mobile phone design in Japan, where ever-larger color LCD screens left little room for number keys that human fingers could comfortably press. In the pursuit of more surface real estate, Japanese mobile phone manufacturers decided to risk the stigma associated with flip phone designs -- a stigma largely caused by Motorola's unattractive and dated models

    Excuse me? I would not call products like the StarTAC or V60 unattractive. Nor would I call them "dated". It seems to me that Motorola Cell phones are made for people who want to use their cell phones for exactly that purpose---to talk to people. I'll tell you this...my StarTAC 7868 is a hell of a lot more comfortable than any Nokia brick I've ever seen.
    --

    -Julius X
    remove "-whatkindofspamdoyoutakemefor-" from email to send
  3. better review by mliu · · Score: 5, Informative

    If you're interested in a far more detailed review from a site that is focussed on nothing besides Palm hardware (so they should know what they are talking about) go to here.

    As an additional bonus they already have a fairly burgeoning discussion from a buncha PDA geeks, who likewise really know what they're talking about for the most part (though the site has a real problem with trolls).

    Incidentally, if you would like one that is in English Mr. Taco, you could buy them practically anywhere these days as I understand. This is a logical, if hideously overpriced place to start. At the rate that yen is converting to dollars these days, it's actually cheaper to buy a Japanese model and import it to the US than buy it through the curiously overpriced US outlets. I saw a N70V for 4-something US dollars at my local electronics etailer here in Japan, without doing any shopping around at all.

  4. Re:cool, but where is the phone? by mliu · · Score: 4, Insightful

    As cool as those combo PDA phones are, if you stop and consider for a moment you'd realize that the sheer geek factor of those is off the charts. There are 3 demographics such phones would target:
    the practical businessman
    the trendy student
    the gee-whiz technogeek

    Forget the average businessman, do you think the average fashion conscious teen would consider for a second holding a PDA sized phone up to their head and talking into to it? Half the appeal of cellular phones comes from their "cool" factor, and these days smaller is better seems to be the significant trend in phones. Frankly I can't see those combination PDA phones achieving any market penetration outside of the geek market. If the wireless is only for data, that's one thing, but you can't expect people to talk into these things.

    For my money, bluetooth PDA's paired with small, sleek cellular phones is where it's going to be at. You got a phone when you need a phone, and a PDA when you need a PDA, and not a gainly unsightly mess when you need either.

  5. Some issues against this... by theridersofrohan · · Score: 4, Interesting
    Note that this is probably going to sound as an anti-sony rant (and in some ways, it is) but bear with me.


    Here are some issues against buying this:

    PalmOS5 The new OS is coming out soon (Q4). It only supports ARM cpus. This machine has a dragonball (m68k derivative) cpu. Will you give $600 for this and not be able to upgrade it to palmOS 5? You will not be able to run ARM apps either...

    Resolution support: Few apps support sony's 320x320 resolution (the one that older clies have). Very few support this one's. Sony seems to be flooding the market with new APIs when PalmOS 5 is going to tackle the screen size issue...

    Low battery life. The battery life on this is extremely low (4 hours AFAIK? check palminfocenter.com)

    Memory Stick. It's big (physical size), expensive, proprietary, and does not hold too much data. It locks you into an all exclusive and very expensive sony world. And don't forget the MagicGate sticks folks!

    Sony's ATRAC3 (the lovely DRM-enabled music format)

    Few peripherals. Palms, Visors, and even pocketpc enjoy a much greater variety of peripherals... A stowaway for your sony? A GPS module for your sony? Don't think so...


    sorry for ranting :)

    1. Re:Some issues against this... by Keith+Russell · · Score: 4, Informative

      My $0.02:

      • PalmOS 5: Exactly! That's the #1 reason I'm not even considering one. #2 would be the fact that I already have an N760. :-)
      • Resolution: The included Hi-Res Assist converts text-heavy apps to the hi-res fonts, and pixel-doubles bitmaps, so most apps benefit automagically. And there are plenty of 320x320-aware apps out there now. 320x480 mode is another issue altogether. The only app that supports it out-of-the-box is PhotoStand?! Missed that boat. I wonder if they ever consuslted with HandEra on their virtual Graffiti support?
      • Battery life: Ugh. Runs contrary to the Zen of Palm. I guess that's what you get when you push a Dragonball that far. ARM-based chips are supposed to be better at power management, as long as the operating system doesn't squander the gains. *cough*PocketPC*cough*
      • Memory Stick/ATRAC3: I've combined these because I've lost count of the number of times I've had to clue-stick someone over this. It's smaller than all but SD, only fractionally more expensive than CF, cheaper than SD, no more difficult to license than consortium-controlled formats, and only CF is available in larger volumes (> 128MB). And, for the umpteenth time, you don't need MagicGate or ATRAC3 to listen to music! I repeat: You don't need MagicGate or ATRAC3 to listen to music! Dock, run MSImport, copy MP3s to /PALM/PROGRAMS/MSAUDIO, and enjoy. That's it. MagicGate is all but dead. ATRAC3 is back on MiniDisc, where it belongs.
      • Accessories: Sony's betwixt and between on that front. For Q1 2002, Sony leapfrogged Compaq and HP for #3 in handheld sales. So there's demand for periphials, right? Not exactly. Sony is still way behind Palm and Handspring. So they're outselling the best PocketPCs, but way behind on PalmOS. The fact that they switched connectors between the S/N-series and the T/NR-series didn't help. I think that, once Sony can convince accessory makers that the T/NR connector is the future, the market will open up.
      --
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