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ATT Raises Prices for Cable Modem Owners

MBCook writes: "It appears that AT&T broadband doesn't like it when customers own their own cable modem. According to this article at ZDNet, ATT will be 'changing' their prices for all users. If you own your own cable modem, your bill is going up $7. If you lease your cable modem, you end up paying the same ammount you were before. I guess AT&T likes to milk it's customers. If I don't have a long distance service with any phone company, I have to pay for the privilage of not depending on them. Now I'll have to pay for the privilage of not depending on AT&T for a modem?"

12 of 382 comments (clear)

  1. A Global problem! by DuranDuran · · Score: 5, Insightful
    Some days ago, users in Australia had their broadband access severely limited as the major providers changed the rules. There were many Slashdot posts effectively telling these users to 'get over it'. We were told to 'vote with our feet' and choose a provider that didn't take their bat and ball and go home when the game wasn't swinging their way. In effect, we were told to 'grow up' with regard to this apparently global technology.

    Now that a major US provider is changing the rules, it'll be interesting to see how Slashdot readers take the news when it affects them a bit closer to home.

    This is a problem that affects us all.

    DD.

    --
    "You can justify anything by putting it in quotes, adding a famous name and making it a sig" - Albert Einstein
  2. Well, cable modems got cheaper by kubusja · · Score: 5, Insightful

    Cable modems got cheaper so the difference between
    those who own c modem and those who don't should be
    smaller - down to $5. This means that overall
    this is a rise for everybody - just for
    those who don't own cable modems the rise is
    compensated by the fall of cable modem prices.

  3. glad I don't own my own... by Em+Emalb · · Score: 5, Interesting

    I considered briefly buying my own cable modem, but for the monthly cost of leasing, it was cheaper in the short term. (I live in an apartment, don't want to buy a cable modem in case I move to an area that doesn't supply that type of service)

    That being said, I rather expected this move. In case you haven't noticed, telcos are struggling right now, and any move that can keep them afloat (ok fine, keep the share holders happy) they are going to do. Rather nifty of them to tell anyone, as I am a subscriber, and I didn't receive any information on this. Yeah, of course the rights and all that are subject to change, but enough of running rough-shod over your customers. We are people too, and don't always have the convienence of having a ton of loot sitting around, or customers we can up prices on without telling.

    In a similar rant, a lot of these companies do these things without even pausing to consider what the risks are, simply because there (for the most part) ARE NONE. Customers will bitch, a few will change providers (those lucky few that can) and other than that, NOTHING WILL CHANGE. YOU might care enough to drop service, but most people are so apathetic about stuff like this, it's comical. Bitch, moan, give em the money. Hell, it makes business sense to do this. Too bad the customer gets it in the end eh?

    --
    Sent from your iPad.
    1. Re:glad I don't own my own... by Zathrus · · Score: 5, Insightful

      Customers will bitch, a few will change providers (those lucky few that can)

      That's the real issue. Change providers? To who? Cable is an unregulated monopoly in the US, so you can't just change cable companies and get different service. And the FCC and Congress decided that allowing customers to choose their ISP on cable/DSL was unimportant, so you are stuck with AT&T/Charter/Time Warner/whoever for what you do have. DSL is going down the same path now, if you can even get it.

      What other options are there really? Partial T1 tends to be too expensive, even in major cities with heavy telecomm systems.

      The rule is simple - when there is no competition then the companies have all of the cards. Traditionally the consumer has the ultimate power in the form of voting with their wallet. However when there is a monopoly that sole ability is removed, because the consumer has no place else to go.

      It's sad, really... the Telecomm Act of 1996 was supposed to fix all this. All it's done is move us backwards 50 years AND removed government oversight. Happy happy, joy joy.

  4. Or another way of looking at it... by 91degrees · · Score: 5, Insightful

    They have increased the price of their service by $7. They are reducing the sting a little by allowing people to rent their cable modems for free. People who have their own modem can still take advantage of this offer. People who do not will not be paying more. They simply will not be paying less.

    What we really need is more competition in the marketplace. We need at least a dozen different services, then one of them would relaise the good niche market of people with their own cable modems.

  5. How quickly we forget. by drxyzzy · · Score: 5, Informative
    There was a time when the Phone Company would only let you connect their phones to your local loop. And you heard a lot about how dangerous it would be to allow a person to hook up any third party equipment instead of bona fide Ma Bell telephones.

    In order to hook up a modem, you had to get a special Data Access Arrangement from them, for which the monthly charge was more than you'd pay for a modem today.

    Eternal vigilance, etc.

  6. Re:This is wrong... by Anonymous Coward · · Score: 5, Informative

    You are a retard. Read the article.

    Base fee (now): $35.95
    Cable modem surcharge (now): $10.00
    Total bill to lease the modem: $45.95
    Total bill w/o the modem: $35.95

    Base fee (June): $42.95
    Cable modem surcharge (June) $3.00
    Total bill to lease the modem: $45.95
    Total bill w/o the modem: $42.95

    Everyone is paying $7.00 more per month for the service. The difference is that people who lease their modem will not notice the difference because the lease fee has dropped.

    As often happens, the headline is not accurate, and no one else bothers to read the original article.

    There is no subsidy. Cable modems used to be $300. At $10.00/mo, the lease paid for the modem in 30 months. Now that cable modems are $100, dropping the lease to $3.00/month means that it is paid off in 33 months.

    The metrics are basically the same. You're just dumb.

  7. Amen by FreeUser · · Score: 5, Insightful

    Some days ago, users in Australia had their broadband access severely limited [slashdot.org] as the major providers changed the rules [slashdot.org]. There were many Slashdot posts effectively telling these users to 'get over it'.

    [...]

    Now that a major US provider is changing the rules, it'll be interesting to see how Slashdot readers take the news when it affects them a bit closer to home.


    A-fucking-men. I get so utterly sick of these Randian libertarianesque businesses-can-do-no-wrong every-consumer-should-be-an-expert-at-deciphering- contracts (even those with obscure clauses, or that get rewritten by the vendor after they have your money) posts. This whole meme that businesses have as their sole responsibility to make money, and ethics, much less their customers' satisfaction, be damned is nonsense from start to finish, doubly so when you're dealing with telco type situations (of which cable companies are an example) where there is an effectively monopoly (or duopoly) on your choices.

    Most homes can only get cable/cable-modem service from one providor, or local telephone service from one providor (in both cases, the company that owns the last mile of copper going to your house), so telling people to "vote with their feet" is literally tantamount to telling them to physically move to a new community or do without what is becoming an increasingly vital service.

    It is utter crap when these self-styled free marketeers (who apparently can't recognize a limited, non-free market when it hits them in the face) tell folks in Australia that sort of nonsense, and it will be equal crap when they do so in this thread.

    It is past time that people and consumers organize once again and restore some social responsibility to these businesses. Businesses and corporations exist at the sufferance of the people ... perhaps we should end that sufference in a couple of high-profile cases and the other behometh's will fall in line. That presupposes, of course, that our democracy isn't so far gone, and our leaders so profoundly corrupt, that the people can still have a voice politically. The jury is definitely still out on that, but it would certainly be worth a try.

    --
    The Future of Human Evolution: Autonomy
  8. Re:So, private companies can do it too. by heckman · · Score: 5, Insightful

    Free Market? Excuse me? I have one choice for Cable -- AT&T. I have one choice for local phone service -- SBC. I have one choice for Broadband Cable -- AT&T. I have no choices for DSL. How exactly is this a free market when the FCC limits which companies can offer service in my area? If you want a real free market, get the FCC to either enforce the rules of the 1996 telecom act requiring local providers to open their markets or have Congress rewrite the rules. Me, I won't hold my breath. Political contributions from Fortune 500 companies always win out over the desire of the people.

  9. Considering the Risk... by Greyfox · · Score: 5, Insightful

    Chances are if you're the kind of person who would want to own your own cable modem, you're the kind of person they'd really rather leave anyway. It probably means you're more technically inclined and not willing to simply be a "consumer" -- you probably want to run some services, perhaps use some VPN tools to get to work, and all that other stuff that really pisses them off. They really just want customers who might browse the web for a couple of hours a night or send an E-mail to grandma. Once customers actually start really using the internet for serious applications, their revenue model gets all screwed up.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  10. ATT charges for phone rentals by kyoko21 · · Score: 5, Interesting

    This doesn't come as a shock for those 'senior' citizens who never looked at their bill that was once an AT&T customer.

    AT&T used to bill senior citizens, and still do in some part of the country, for renting out their 'touch-tone' phones. Not that I am trying to bash on senior citizens or anything, but many individuals who never looked at their bills for years and knew their rates were remaining fairly constant never knew that they were being billed for a phone that they had in their home that was actually installed and owned by AT&T.

    There was a news report done on this where an individual took care of his mom and when he started to do her bills, he had noticed that she was getting charged for having an 'AT&T' phone. The funny thng is when he found ou that for years his mom was paying for the rental of the phone, he rushed right out to the nearest store and bought her a simple $9.99 phone with big buttons (so she could see). Called AT&T and told them to remove the phone.

    This may not be the oldest form of AT&T milking their customers, but it certainly is one of the most interesting ones that I have heard. Fleecing of America (especially our senior citizens). *sigh*

  11. Re:Maintainance costs of the different people... by flatrock · · Score: 5, Interesting

    Cable modem service went up $7 for everyone regardles of if they own the modem or not. Modem prices haved dropped to 1/3 of what they were, and AT&T dropped the cost of leasing the modem accordingly. You aren't paying an extra $7 for using your own modem, you just are only saving $3 a month instead of $10. AT&T obviously structured the price increase so that their customers that lease modems wouldn't notice, but it really isn't fair to expect those that lease their modems to subsidize the costs for those who use their own. The price of modems has dropped, the price of leasing them should drop accordingly. This was a price increase for the service that just happends to be masked for many subscribers by a decrease in the cost of leasing the equipment.