KPNQWest Admins Keep Bankrupt Network Running
sebastianw writes "Some of the network administrators from KPNQWest, although they have been (apparently) ordered to shutdown the network, took over control of the KPNQWest NOC. They are trying to keep the network running and keep customers up, regardless of KPNQWest's insolvency. The company warned on Thursday that they would be forced to shut down KPNQwest's entire European data network on Monday unless its customers paid their bills in full immediately." There's a related story on the Register, talking about the possible effect on UK internet access. If anyone needs to hire some network engineers...
I think this is great. Really... Big business could care less about their customers in recent years, but we have these guys generously keeping customsers online...even after they aren't being payed.... This is how customer service SHOULD be done. It is ashame that this is the EXCEPTION and not the true state of an industry in peril.
Hell, if it weren't for my need to eat, I might put in some free time in a NOC like that one, if for no other reason than to have access to the hardware.
Call it the ultimate training lab. Make any change you want - nobody can really bitch much about it, since they're not paying for it anyway. The only motives to keep things running are to, well, keep things running...
Specialization is for insects. - R.A.H.
The actions of the guys in Brussels have been an inspiration for the rest of us in the company (those that are left).
I can pretty much assure that the UK network will keep running, definitely one of the main AS numbers of the UK (5571) has alternate transit so do most in-country networks. If anything it's the Eurorings that are at risks but even they are supported right now from Brussels AND The Hague (both IP NOCs are operational right now).
The actions of the last few days make me proud to be part of KQ, Ebone and Netcom and I really hope that we can all survive this crisis, and if we don't, it won't be from the lack of trying or courage.
just another Netcom/Ebone/KQ techie
Full Time Idiot and Miserable Sod
Nothing is real but the pain
Since when has Cisco intentionally made bad hardware? I have found that while their prices are high, it is hard to make the hardware on a Cisco box fail short of running mains voltage through an Ethernet line.
That's it. I'm no longer part of Team Sanity.