Dealing with Abusive E-Mail?

Posted by Cliff on Saturday July 6, 2002 @10:00PM from the handling-the-hecklers dept.

sheetzam asks: "I am the manager of the mail system for a reasonable (3000 employees) sized media company. Recently a website has decided to post the e-mail addresses of a few of our employees, and suggest readers send those people abuse. We know we have no legal recourse for removing the e-mail addresses from the offending web site. We can't filter the abusive e-mail based on header information because it is coming from many places. Our only choice seems to be to change the person's e-mail address. If this were an abusive phone call, we'd know exactly how to handle it. But e-mail is quite different. How are others dealing with this?"

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A couple of things to try by Gordonjcp · 2002-07-06 22:17 · Score: 3, Funny

First, find out who actually operates the server that the web page resides on. Get in touch with the admin contact, because this is almost certainly a breach of the T&C's for their web space. If they're operating from a cable or xDSL modem, they're almost certainly breaking T&C's, and will get their line cut off.
Might be a good idea to contact the police, both where you are, and where the person who put this web site up is. This is just in case they get nasty and do something violent (could happen, don't take any chances). They might also be able to suggest some legal recourse.
Finally, why not post the URL for the website here on Slashdot? We'll knock them over in no time...