AT&T Concerned About H2K2
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AT&T Network Fraud Advisory
July 11, 2002
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Possible Hacker Social Engineering Attempts
Friday July 12 - Sunday July
14, 2002
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Caution:
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Be careful about giving information to anyone you don't know and those
making unusual information requests by claiming to be an AT&T employee or
customer.
The H2K2 (Hackers on Planet Earth 2002) Hacker Conference will take place
this weekend, Friday, July 12 to Sunday to July 14, 2001, [ed. note: 2001?] in New York
City. This conference will be a gathering of over five thousand computer
hackers, guest speakers, and computer enthusiasts. http://www.h2k2.net
In 1994, 1997 and 2000 at the previous Hope (Hackers on Planet Earth)
Conferences, live demonstrations of "social engineering" techniques were
performed in front of thousands of hackers and other attendees. The hacker
panel dialed live into AT&T offices and centers and demonstrated how to
get proprietary information by pretending to be an AT&T employee and
customer. These calls were recorded and videotaped by the hackers and are
sold as instructional material at future hacker conferences. There is a
very high likelihood that AT&T will be a target again this weekend.
The social engineering contest is scheduled for Sunday July 14th, at 4
P.M. ET, (1 PM PT). During this period hackers may be dialing into AT&T
to get information.
AT&T Network Security would like to warn our employees to be on guard this
entire weekend for any unknown person calling and claiming to be an AT&T
employee to request proprietary information or claiming to be an AT&T
customer with unusual requests.
Remember, if anyone, who is unknown to you calls for proprietary
information or make unusual requests, please follow your procedure by
requesting additional information to ensure the person is who they say
they are before giving out any information.
If the person is claiming to be an AT&T employee, please request name,
callback and HRID #. Then verify through POST or the email global address
list if the information is correct and even request to call the employee
back at their contact number.
If the person is claiming to be an AT&T customer verify this by requesting
additional info on their account like address and SS# and even request to
call the person back at their contact number listed on the account.
Please be on guard for any unusual requests. Verify the person is an AT&T
employee or a legitimate customer and if they have a need to know the
information they are asking. If you can't verify employment or number,
don't give out the information. If you are still in doubt regarding the
legitimacy of the caller, then speak to a supervisor regarding the
situation before proceeding further and inform the caller you will call
them back. If you still have questions you can call the Security Hotline
1-800-822-9009.
Remember you do not want to be the lucky guest of honor on a telephone
call from the hacker conference this weekend with thousands of hackers
listening to you and attempting to scam AT&T out of proprietary
information. Please be on guard.
- - - - - - - - - - - - - - - - - - - - - - - - -
Source: AT&T Network Security
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I get the feeling the operators at (800) 822-9009 are about to be slashdotted themselves.. Can AT&T take 1/2 mil simultanious calls to their security hotline? hehe
Serious? Seriousness is well above my pay grade.
almost as funny as the story run by FOXNEWS.com saying "al Qaeda operatives have infiltrated WorldCom" (last two paragraphs on the page)... seems they didnt read the whole story at foxnews.com... it was a joke commentary by Arnaud de Borchgrave
the story outlining foxnews erronious reporting is here (Item #4).
Thanks to file sharing, I purchase more CDs
Thanks to the RIAA, I buy them used...
"I can't give you a brain, so I'll give you a diploma" - The Great Oz (blatently stolen sig)
just dont call them mid-july. Any other time they will obviously be happy to answer you're questions without checking that you are authorised to recieve that information :)
Dear Employees:
The previous memo failed to mention another warning sign of hacker social engineering attempts. If you hear the song "Halcyon-On and On" by the music group Orbital, hang up the telephone immediately. We will be holding information sessions at all regional offices for telephone support personnel, where you will be trained to recognize this music within several seconds. DO NOT confuse this warning sign with the last five minutes of Mortal Kombat! It is better to be safe than sorry. Thank you for your cooperation, and stay Hacker-Free(tm) during this period of "l337n355".
...
i think it is an example of an earthling technique known as 'humour'
At my employer's firm, we have perfected the art of repelling those out to gain information by a 2-pronged approach. We run the callers through a maze of automated phone forwarding recordings to (eventually) a person who has no clue about anything.
I suppose, but what I see in this case is more an attempt to point at a huge hole in these systems and say "Hey, fix it your morons." Locking up people who do it isn't going to fix the problem. They are only trying to point out a problem with how information is given out. Obviously, someone could easily do this with more malicious intents.
What?
If we're forced to follow basic security procedures, it means the hackers have already won.
Best Windows Freeware
The Set Decoration Is Not Amused.
How can we be sure this is really what it appears and that it is not slashdot that his been socially engineered ?
Soon we'll have people saying... "Damn Skr1p7 K1dd13z with assault riffles and bullet proof vests came into my house today andd seized all my computer equipment, allong with any other electric device (phone, paper shredder, refrigerator, disposal) for evidence."
hehe
A script kiddie has NOTHING to do with social engineering! Learn a new buzzword.
--DarkFrog
If the dead rise again, we're going to have some serious population control issues.
Resume your normal, insecure procedures on Monday morning. There's no point in going overboard with this security hoopla.
I have discovered a truly marvelous sig, unfortunately the sig limit is too small to contain i
This information shouldn't be considered secret; after all it's not terribly hard to find out what AT&T will ask if you call up pretending to be an employee or customer: just call up, pretending to be an employee or customer and see what they ask you. If they've designed their procedures sensibly, you still shouldn't be able to spoof them.
Of course, the really great hack would be to call up Kevin Mitnick pretending to be an officer of the court, and get the information from him.
> The Set Decoration Is Not Amused.
make g00gly eyes at prop
>The Set Decoration is becoming agitated
moon props>The Set Decoration attacks! It hits! it Hits!
Run away
>The Set Decoration attacks! It hits!
>You have died. Your score is 3 out of a possible 666. Play again? (y/n)
"We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
Not quite true. Here's what it says on the paper that comes with a brand shiny new SS Card:
...
...
YOUR SOCIAL SECURITY CARD
The Social Security number shown on your card is yours alone. Record your number in a safe place in case your card is lost or stolen. Protect both your card and your number to prevent their misuse.
Some private organizations use Social Security numbers for record keeping purposes. Such use is neither required nor prohibited by Federal law. The use of your Social Security number by such an organization for its own records is a private matter between you and the organization. Private organizations cannot get information from your Social Security record just because they know your number.
Any Federal, State, or local government agency that asks for your number must tell you: whether giving it is mandatory or voluntary, its authority for requesting the number, and how the number will be used.
Emphasis mine.
"If he thinks he can hide and run from the United States and our allies, he's sorely mistaken." Bush on bin Laden
A much simpler method would be to run a fake "Free hot phone sex" post on a few USENET groups with the 800 number attached.
Several years ago I had a user do that for Citibank's multilingual customer service center. Their corporate security was not pleased to say the least.