Slashdot Mirror


Handspring Hides Flash ROM in Handspring Treo

miradu writes: "TreoCentral has just posted an intriguing article about how the Handspring Treo has Flash ROM - something that Handspring claims it doesn't. They've worked with Brayder Technology to create applications to utilize this newly discovered feature. It brings up the question, Why do developers lie about features in a device - especially if they are features that are wanted? Does anyone know any other examples?" Strange -- hardware manufacturers don't often underestimate their products' capabilities, do they?

17 of 191 comments (clear)

  1. And option B... by MosesJones · · Score: 3, Interesting

    This isn't _standard_ on all of the Treo's and is only used in certain manufacturing runs, so some of the things tried here could fail, or screw up the system you have. So in the specs they don't mention it as the use of FlashROM was down to a costing decision on a paticular run (maybe they bought in bulk to support other products, or had left over elements that could be incorporated).

    This is like assuming that just because one PC has a paticular motherboard with paticular tweeks that every PC has that.

    The Treo is still butt ugly mind.

    --
    An Eye for an Eye will make the whole world blind - Gandhi
  2. long range vision by cr@ckwhore · · Score: 5, Interesting

    I think at least in Handspring's case, they've had a philosophy of planned obsolescense by building their products with hard ROMs.

    Obviously, they can't be upgraded that way, so in their all knowing marketing minds, they're hoping users will continue to upgrade to newer products from Handspring.

    Originally, they claimed that the lack of a flash ROM was a price saving measure, but I tend to think that in some cases, a flash rom would actually be cheaper.

    Now that the treo has a flash rom, and they're lying about it, what do they expect? Of course users are going to make use of that 'hidden feature' now!

    Handspring, you ought to 'embrace and extend' now that the gig's up.

    --
    Skiers and Riders -- http://www.snowjournal.com
  3. Just another customer support de-feature I suspect by Whispers_in_the_dark · · Score: 3, Interesting

    It has been my experience at least that companies regularly hide things I would consider features because they don't want to deal with customer support issues surrounding those features. This more often happens, so it seems, when the feature involved is either complicated or delicate (or both for that matter).

  4. Support is the answer by xtheunknown · · Score: 2, Interesting

    Sometimes Hardware (or Software) manufacturers include features that are either experimental or transient and they don't mention them because they don't want to provide support for those features. If it something that the system uses, but application software shouldn't, then they probably won't mention it in the specs.

    --

    They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.
    1. Re:Support is the answer by redwoodtree · · Score: 2, Interesting

      I have to agree with this. For example, iTools is a service provided by Apple which includes mail at the @mac.com domain. They provide POP and SMTP however it was little known that IMAP was there all along too. A perfect example of a hidden feature.

      If it had been widely advertised support would have been a nightmare but they could have probably sold more disk space. But the bottom line was that people understand POP and they don't understand IMAP.

  5. possible reason (limited run or not) by Cyn · · Score: 1, Interesting

    they aren't publicizing it possibly because their licenses for the palm os don't allow upgrades. I don't know the whole issue behind licensing and whatnot, but I think I remember something about it being cheaper for them to go the ROM route and not offer upgrades per device, but the buying in bulk issue is also a possible one, perhaps more likely.

    --
    cyn, free software and *nix operating systems enthusiast.
  6. Why? Support by Your_Mom · · Score: 5, Interesting
    It brings up the question, Why do developers lie about features in a device - especially if they are features that are wanted?
    Easy, one word: Support. I am quite sure that Handspring doesn't feel like supporting a million handsping Treo's where their users downloaded the lastest PalmOS upgrade that theire neighbor used on their m 505 and burnt out thier Treo. I am reminded of the PA cartoon where nintendo has to support GBAs when peoepl try to install the Portable Monopoly sytem.

    Maybe they planned to tell us later, maybe its a fluke and is only in certain models. Who cares?
    --
    Objects in the blog are closer then they ap
  7. Classic Example....from Apple by supernaut · · Score: 2, Interesting

    On the original Rev.A iMac, Apple included what was known as a "mezzanine" slot. While Apple never used this slot for anything, some people did. I believe someone even rigged up a floppy drive into it. (This was before the HUGE boom in bondi blue USB peripherals)

    --
    Supernaut
    1. Re:Classic Example....from Apple by tfrayner · · Score: 2, Interesting

      Yup. The 3Dfx voodoo2 card (MicroConversions GameWizard) I installed in the mezzanine slot really extended the life of my computer. It's a shame Apple dropped it from the Rev.C onwards (IIRC). Maybe the company wouldn't have gone bust and we might even have had up-to-date drivers for it. Yeah, in my dreams...*sigh* :-P

      --
      The best newspaper in the USA: the Anderson Valley Advertiser.
  8. VW does this with their cars by qurob · · Score: 4, Interesting


    Take a look at the cars with the 1.8 Turbo engine.

    By changing the ECU programming, they can add power by adjusting boost pressure, air/fuel/spark maps...

    The car can magically gain 10-20hp between model years, all with the click of a mouse.

    Aftermarket ECU tuners can get the same results out of the cars that are just a few years older.

    But, "15 more HP than last year" is a great selling point for a car.

    1. Re:VW does this with their cars by Tower · · Score: 2, Interesting

      Actually, if you look at the 1.8t in the 2001 models (150 hp), the first half have the original 150hp engine/turbo, and the second half have the newer turbo unit (same as the 2002s) with a litte boost removed to achieve the same 150hp.

      The original 150hp models can be easily and safely modded to 170-180 hp, while the new 170/180 hp models (depending on which car it comes in) can be fairly easily modded to 200-220hp via a new ECU.

      The first VW 1.8t (150hp in the Passat ~1998) was rougly the same engine as the 170hp 1.8t in the A4... no sense in having a premium car brand if you don't distinguish it in numerous ways.

      --
      "It's tough to be bilingual when you get hit in the head."
  9. Its the history by mjstrom · · Score: 2, Interesting

    When the Visor first came out Handspring made a point about how they didn't use Flash ROM in the device and how that was a cost saving to the consumer (ie made the device lower priced). They made a big deal about it in their marketing materials.

    Now, what happens when they reverse their position?

  10. Palm OS licensing issue perhaps? by topham · · Score: 4, Interesting

    Whats the chance they license Palm-OS on a reduced rate because it isn't 'upgradable'?

  11. Some Earlier Examples by twisty · · Score: 5, Interesting
    > Strange -- hardware manufacturers don't often underestimate their products' capabilities, do they?

    It's common for the aspirations of engineers to be lobotomized a little by the larger marketting beast. I've read several articles on the web where a Celeron motherboard could be greatly sped up by placing celophane tape over a single pin of the Celeron's card edge connector. But then we stray into the area of overclockers...

    THE EARLIEST EXAMPLE that springs to mind is on Radio Shack's TRS-80 Color Computers. There was some story about doubling the RAM by bending two pins on a socketted IC chip. The story was that the onboard capacity was crippled for the sake of easy in-store upgrades.

  12. Hardly unheard off by SmallFurryCreature · · Score: 3, Interesting

    Happens all the time. CPU's are one extreme example. Early Intel celerons had the hidden capacity to be used in a multi processor setup. This was only changed when Intel noted that a lot of users where opting to buy two dirt cheap celerons rather then the overpriced PII(I) they wanted you to buy. Same with overclockin. It is easy enough to accomplish with an AMD chip, don't have Intel myself anymore so couldn't say, but AMD sure as hell ain't telling users about it. I started my IT career on the PROGRESS platform, RDMS and 4GL in one. Their monitoring tool had a "secret" section I only learned about when a rep visitid for some testing.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  13. Another example: DEC's microVAX by Anonymous Coward · · Score: 1, Interesting

    After the development of the VAX (1977-78 with large wire wrapped boards), VAXes on chips were developed (early to mid 80s), a small system was eventually developed: the microVAX. It had two bus board expansion slots (a proprietary DEC bus - was it Q-bus?) originally. The platform was wildly popular and sold well, yet they wanted to sell even more. They tried to do so by cheapening down the box and lowering the sale price. One thing they did with the cheaper version of the microVAX was to provide only one bus expansion slot, keeping the price point for the two bus slot system higher. The cost to re-tool the box fab plant would have been rather high, hence for the cheaper box the same mother boards were used and the second bus slot was filled in with epoxy rendering it unusable. Some enterprising customers, with access to chemical stockrooms filled with appropriate epoxy solvents, found that with a bit of dissolving, scraping, and cleaning; the cheaper microVAX could be made to have two bus slots just like its more expensive older brother. The VAX hardware hack went down in history as a legend.

  14. Re:And then amazingly in 2 years your engine fails by Wolfier · · Score: 4, Interesting

    >Do you seriously thing that an automaker would
    >advertise their engine as having only 140 hp if
    >with a small software change they could get 160
    >hp? I mean come on.

    Single brand (Porsche, BMW) companies usually don't - but those who have luxury brands and ordinary brands (Toyota, Honda, VW, Nissan, Ford, GM...) do. They want to share parts to reduce cost, but have to intentionally downtune the cheaper brands to prevent it from competing with its own luxury brands.