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Zettabyte Shut Down

jpt.d writes "Zettabyte (those who put the SuperDrive in the eMac) have been shut down without detailed explaination. They only say, 'Due to Legal Restrictions we will no longer be able to sell our SuperDrive equipped eMac.' Does anyone have any more details about this?"

31 of 67 comments (clear)

  1. Educational market issues? by Xunker · · Score: 2

    It could be an issue with the eMac being for eductional markets. Apple has had a long standing policy that resellers cannot sell Educational-market models to the general public, and so this could be where they were bitten. ( a good example is the "All-in-one G3" -- you can buy it from private sellers, of from eductional institiutions that are selling their, but you wuoudln't buy them from an Apple reseller unless you were and educator)

    I can see why Zettabyte would not think this was an issue because Apple is selling them to the general public -- but they're still "educational products", methinks.

    --
    Hilary Rosen's speech was about her love of money and her desire to roll around naked in a pile of money.
  2. An educated guess.. by quantax · · Score: 3, Insightful

    Apple has maintained strict control over its distribution rights regarding Macs. I would imagine that they felt that Zettabyte was 'out of bounds' by selling their 'customized' macs. I was unaware of Zettabyte before this, but I am assuming they just added parts to existing macs and resell them. This would be no surprise, given Apple's iron grip on the control of the Mac in general, from design to distribution. I personally think this is dumb of Apple, since more macs being sold = bigger market share = more people buying mac stuff now & in the future. It has its disadvantages and advantages, but in light of Apple's financial situation (they have not been on really solid ground for a couple years), I would say the long term benefits of wider usage outweigh the short-term problems & loss of control. Just my $0.02.

    --
    "What can a thoughtful man hope for mankind on Earth, given the experience of the past million years? Nothing." -Bokonon
    1. Re:An educated guess.. by eyepeepackets · · Score: 2

      Actually, I'm more of a kobold today, but hey, we all have our off days.

      --
      Everything in the Universe sucks: It's the law!
    2. Re:An educated guess.. by Schart · · Score: 2, Insightful

      First of all, I tend to agree that this is a less-than-good idea (not a bad one mind you) - but I can understand it. My gut-reaction is that Apple is thinking, "If they want a SuperDrive, they're going to get an iMac/G4 Tower. If they want inexpensive, eMac/CRT iMac." It all boils down to Money. Which many will say is bad, but Apple is in it to make money, no matter how cool I think Apple is, they still mainly want some of my money (which I'm happy to give considering what I get). So I can understand it. Here's a grain of salt, though: I have no desire to buy an eMac - SuperDrive or no.

      That being said, I'd like to briefly comment on a few of the comments made in this post (the one I'm replying to) and it's parent:

      1. Quantax wrote: "...they have not been on really solid ground for a couple years..." Which I don't think is entirely fair. Nor is it entirely accurate. Apple has been doing pretty darn well, as far as I'm concerned, in the past few years. Many consecutive quarters with black ink (even if it could have been blacker), 4-5 billion in cash in the bank, many industry-shaping products introduced (original iMac, PBG4, iBook, iPod and now the flat-panel iMac, OS X) to excellent sales AND reviews and some wickedly awesome applications (iTunes rocks the pants off a horse with the "search field" alone). I wouldn't exactly call that shaky ground. Sure, before a couple years ago things looked bad, and sure, the industry as a whole is slumping, but I think Apple is doing a bang-up job providing a great user experience - not just "bigger, faster, better" hype.

      2. eyepeepackets says a. "[Apple is] ... slow to adapt to changing markets and technologies... I would humbly state that this may be almost exactly the opposite of truth. They got rid of the insipid floppy (good riddance), made USB what it is today practically single-handedly, FireWire. Not to mention the way the rest of the industry tends to follow Apple's footsteps in many ways: colorful cases (one could argue for or against this, I'll leave that for another discussion), the whole "Desktop Video" thing, I'll not even mention This little thing (oops, I just did). I believe it is misinformed to say that Apple is behind the curve, or that they don't innovate.

      3. eyepeepackets also seems to completely ignore the fact that the Mac was the "first" "personal" computer when he/she states: "It's going on twenty years since the first Macs came out and look where they are in the market -- hey, about where they were twenty or so years ago. It's simply irresponsible to even attempt to compare the marketshare they had when the first Macs came out (which, I would imagine, was somewhere around 100% of the 4 people that could afford such a thing back then) and today.

      4. eyepeepackets then went on to write: ... Oh wait, your second-to-last statement was just flamebait, so I'll pat you on your little, patronizing head and IGNORE IT. (Mostly because of your "cranky" disclaimer! ;)

      Perhaps I have Apple-tinted glasses on, I'm not trying to attack anybody here, but, please, try to give Apple credit where credit is due. Even if you are wearing penguin-(or more likely, MSFT-)tinted glasses.

    3. Re:An educated guess.. by eyepeepackets · · Score: 2

      "2. eyepeepackets says a. "[Apple is] ... slow to adapt to changing markets and technologies... I would humbly state that this may be almost exactly the opposite of truth. They got rid of the insipid floppy (good riddance), made USB what it is today practically single-handedly, FireWire. Not to mention the way the rest of the industry tends to follow Apple's footsteps in many ways: colorful cases (one could argue for or against this, I'll leave that for another discussion), the whole "Desktop Video" thing, I'll not even mention This little thing [forbes.com] (oops, I just did). I believe it is misinformed to say that Apple is behind the curve, or that they don't innovate."

      Yes, you make some good points in defense of Apple and I'll agree that my statement is a bit over the top.

      "3. eyepeepackets also seems to completely ignore the fact that the Mac was the "first" "personal" computer when he/she states: "It's going on twenty years since the first Macs came out and look where they are in the market -- hey, about where they were twenty or so years ago. It's simply irresponsible to even attempt to compare the marketshare they had when the first Macs came out (which, I would imagine, was somewhere around 100% of the 4 people that could afford such a thing back then) and today."

      Umm, wrong, way wrong; check your history.

      "4. eyepeepackets then went on to write: ... Oh wait, your second-to-last statement was just flamebait, so I'll pat you on your little, patronizing head and IGNORE IT. (Mostly because of your "cranky" disclaimer! ;)

      Perhaps I have Apple-tinted glasses on, I'm not trying to attack anybody here, but, please, try to give Apple credit where credit is due. Even if you are wearing penguin-(or more likely, MSFT-)tinted glasses."

      You're a kind soul and I thank you for your generousity. I'll go on record here and now by saying that whilst I would never allow Apple to lock me into their proprietary hardware hell, I do really appreciate the fact that they've been in the market over the past thirty years or so; in many ways they have helped keep the game interesting even if more so at some times than others.

      Thanks for the interesting (well thought and well fought) reply.

      --
      Everything in the Universe sucks: It's the law!
    4. Re:An educated guess.. by stux · · Score: 2

      You could consider the Apple II the first Personal Computer,

      The Mac was not the first personal computer... but it was the first personal computer with a REAL gui.

      At one time the Apple II series did in fact dominate the market... and then IBM saw that market... and wanted in :)

      I suppose the Mac did dominate the graphical user interface market fairly well for a while...

      And from there, it grew to dominate the page layout, graphics, video etc markets...

      ie, any market which relied on a visual rather than textual representation.

      And then windows happened ;)

      --

      ---
      Live Long & Prosper \\//_
      CYA STUX =`B^) 'da Captain,
      Jedi & Last *-fytr
  3. No Kidding... by gabe · · Score: 4, Informative

    Go read MacCentral.

    You will learn that Apple told them to stop selling the upgraded devices, and that now they are going to sell kits instead, and perhaps a service where customers can send in their eMac to get it upgraded. They are not "shut down" or closed, or out of business by any means.

    I don't see the big deal in this at all. If someone were to take boxed Dells and modify them and resell them, I think Dell would have a problem with that too... But, then again, what about the rack mounted Quicksilvers that Terra Soft sells as the GVS 9000? They're repackaged Power Macs.

    Honestly, I don't see why the heck people don't just buy an external DVD-R. SuperDrives are too slow anyways. It's convenient, yes, but limiting. The built-in CDRW is 24/16/32 or something like that. Aren't the SuperDrives 4 speed?

    Ironically enough, you can still get to the order page by going here

    --
    Gabriel Ricard
    1. Re:No Kidding... by WatertonMan · · Score: 2, Interesting

      How is reselling a new Dell or Apple different from reselling a *used* Dell or Apple. I don't understand the distinction. (Nor how there could be a legal question unless they were advertising them as "new")

    2. Re:No Kidding... by Golias · · Score: 2
      How is reselling a new Dell or Apple different from reselling a *used* Dell or Apple.

      A reseller has a relationship with the manufacturer which allows them to acquire the computers at wholesale prices. Somebody selling a used box probably bought it at full price.

      --

      Information wants to be anthropomorphized.

  4. For reference... by jeblucas · · Score: 2, Informative

    Here's a link to the MacCentral Story from Yahoo.

    --
    blarg.
  5. Using Apple trademarks most likely.. by linuxbert · · Score: 4, Insightful

    i think the big issue is with someone selling a modified product, and calling it an emac.

    the company that makes the rackable g4's doesnt call them powermac g4's, they have their own model name. and package them differently.
    Apple sells the emacs to Zettybyte, apple doesnt care what happens to them, what they likely have the issue with is people buying these, thinking that they are supported by apple, when they are not.

    Zettybyte doesnt call them the z-1000, they call them an apple emac, and likely ship the modified units in apple boxes, with apple documentation.
    and buyers (at least a percentage) call apple for support on these machines, with voided warrantys.
    this likely causes customer confusion, and dissatisfaction with the Apple Brand and is the reson for the halting of production.

    1. Re:Using Apple trademarks most likely.. by linuxbert · · Score: 2

      Im apple Authorized to preform service, and emac optical drives are not user serviceable. they are burried quite nicely in the system, and are a pain to get at if need be.

      yes they are emacs, but they are modified to an unsupported config

  6. ummmm by linuxbert · · Score: 3, Insightful

    apple is one of 2 pc makers to turn a profit this year. dell is the other.

    ibm also did, but they do lots of things other then just pc's

  7. Re:right of first sale? (or whatever) by linuxbert · · Score: 2

    they were calling it an emac, but were not apple..
    thats why apple went after them

  8. Hello? by BitGeek · · Score: 2, Insightful


    Well, Apple did something to protect itself and now everyones goign to go screaming about how "its just this type of stuff that keeps macs costing $10,000 and rquiring a refrigerator compresser to cool them" or some equivilent nonesense.

    Think about it.

    This company was taking new machines, modifying them, and selling them.

    How is apple supposed to provide warrantee work for them? How is apple supposed to deal with the damage to its brand when these machines don't work and the warrantee is violated?

    If you're going to sell apple technology-- and this is true of Dell, and other brands, and any seller from TechData down to CompUSA you HAVE To have a license. No license, you don't get to sell.

    Just as I can't go out and start selling high end Sony car stereos -- a license they only give to their biggest volume dealers-- Apple protecting its brand in this way is exactly what every hardware manufacturer in the world does as well.

    Course this won't mean anything to the bigots that see apple as evil and don't understand business at all so they conjecture up some moral law that this supposedly violates. "SEE! This is what happens when you don't sell yourh ardware under GPL! You're a SLAVE TO STEVE JOBS!!!!"

    Even the GPL is a *license*!

    --
    Yeah, and you guys panned the ipod too: http://apple.slashdot.org/article.pl?sid=01/10/23/ 1816257
  9. Re:You've been waiting to use that one by eyepeepackets · · Score: 2

    Hmmm, personal attacks against me instead of addressing the points I make in my post? I suggest you look again at my original post when compared with the post I'm answering now (hey, that's your post.) Please apply your maturity gage to your own post and act according to your own advice.

    I find it most interesting that you're ready to make personal attacks against others while hiding behind the AC skirt, especially considering that your main point against my original post is "people like you...just don't add anything here and worsen the signal to noise ratio." Me thinks your kettle is seriously black; in other words, you're a hypocrite or at least you're acting hypocritically today.

    Cheers,

    --
    Everything in the Universe sucks: It's the law!
  10. Re:right of first sale? (or whatever) by Dahan · · Score: 2

    It is an eMac, originally purchased from Apple... what's wrong with calling it one? If they were calling their white box PC clone an eMac, I could see the problem, but there's nothing wrong with calling an eMac and eMac.

  11. Re:right of first sale? (or whatever) by linuxbert · · Score: 3, Insightful

    it is a modified emac, if i ordered the part listed on the box, i would not get one with a superdrive.

    your right it is an emac, made by apple, however the product as sold is not an apple model, and should not be called one.

    calling the product an emac causes confusion because consumers will go into stores and ask for the superdrive emac, which does not exist.

    apple sold an emac to zettybyte. zettybyte changed it from its original form, and design options, and therefore shouldnt use apple marketing names for their product.

    it would be perfectly ok to tell people its a modified emac with a super drive (that is what it is) it just should nto be marketed as an apple emac, which it was

  12. Re:Those who think . . . by Maserati · · Score: 2

    Yes. And ?

    This is pretty simple. Apple is the lesser of two evils right now. Rest assured that when Apple turns to the dark side the tide will turn.

    --
    Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
  13. Re:right of first sale? (or whatever) by Dahan · · Score: 2
    The "right of first sale" the subject refers to says that once you buy something, you can do whatever you want to it, and you can resell it to someone else. Whether consumers will think that the modified eMac is from Apple seems irrelevant to me; I'm more interested in the legal aspects--what legal right does Apple have to stop Zettabyte from selling modified computers?

    People buy computers, make upgrades, and resell them all the time and nobody complains. Usually they resell it months or years after they buy it, whereas I assume Zettabyte tries to sell their computers as quickly as possible, but I don't see what the difference is legally.

    The same situation happens with cars, and I haven't heard any complaints there either... you can buy a Honda Civic, put in a fancy CD player and hang fuzzy dice on the rear view mirror, then put an ad in the paper saying that you're selling a Honda Civic, and I doubt Honda is gonna complain that you can't call it a Civic anymore because it has a Blaupunkt stereo in it. (And I also doubt other people are gonna go to a Honda dealership and ask why none of the Civics there have fuzzy dice :)

    it would be perfectly ok to tell people its a modified emac with a super drive (that is what it is) it just should nto be marketed as an apple emac, which it was

    It was marketed as a Apple eMac modified to include a SuperDrive... I still don't see any problem.

  14. Remember the HyperDrive... by dpbsmith · · Score: 2

    Steve Jobs had an incredible blind spot about internal, built-in hard drives. I don't know just what the deal was. Apple NEVER offered one for the Apple ][ AFAIK. And even in the late eighties, he tried to sell the NeXT cube with a magneto-optical removable as its only mass storage device... In the 1995 time frame, when internal hard drives were common in PC's, Apple had NO internal hard drives for the Mac (and no decent external drives).

    GCC in Cambridge started cobbling together Macs with (big!) internal 10 megabyte drives. I don't remember whether they had any legal issues with Apple; IIRC there were minor skirmishes but Apple permitted them to do it with appropriate disclaimers.

    I won't go so far as to say the HyperDrive saved the Mac, but certainly it helped. An awful lot of people who needed to do serious work on Macs (using that hot new program, PageMaker, for example) needed a hard drive and used the HyperDrive, and it was a very good proof of concept in showing everyone what the Mac was like with a decent hard drive instead of a 400K floppy.

    1. Re:Remember the HyperDrive... by k_187 · · Score: 2

      I'm picking nits but I think you mean 1985. And it couldn't have taken them too long to realize their mistake as I used to have a Mac LC from 1986 with a 40 meg HD in it.

      --
      11 was a racehorse
      12 was 12
      1111 Race
      12112
    2. Re:Remember the HyperDrive... by Rand+Race · · Score: 3, Informative
      Every NeXT box ever made had at least the option of an internal HD. The Lisa had an available internal HD and would run Mac apps by 1985 (aka Macintosh XL). The Thin and Fat Macs had a serial connected HD available, and SCSI appeared on the SEs in '86. Sure no internal, but look at the size difference between a PC AT and a Mac SE some time. When Macs came in bigger cases - starting with the II series in 1987 - they had internal HDs.

      --
      Insanity is the last line of defence for the master diplomat. But you have to lay the groundwork early.
  15. Re:Gray market? illegal copies of iDVD? by Van+Halen · · Score: 2, Informative

    Actually, iDVD is shipped with every new Mac, SuperDrive or not. I know this because it came with my PowerMac which I ordered without a SuperDrive (there was also an Apple page somewhere stating as much - I made sure to check this before ordering). I added one later, for cheaper than it would have cost me to get it preinstalled from Apple. The difference here is that the optical drive is user-serviceable in the tower but not in the eMac. I didn't void my warranty, but I'll bet these eMac mods do.

  16. Zettabyte *Solutions* by bill_mcgonigle · · Score: 2

    The Zettabyte Foundation, a New Hampshire Non-Profit Technology Research organization is just fine.

    You wouldn't report "McDonald's goes Bankrupt" when "McDonald's Foreign Auto Body of Kenosha" folds, right?

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  17. Re:right of first sale? (or whatever) by Wildcat+J · · Score: 2, Insightful
    It's not a "right of first sale" issue, as Zettabyte in not a consumer but a reseller. From what I've seen, they're being sold as new, so what about your Apple warranty? Suddenly, it becomes Apple's problem, which is why they're stopping it.

    In your example, you're not an "authorized Honda reseller", so there are fewer guarantees to the buyer. In fact, I believe you would be required to sell the Civic as "used" because you, as a consumer, did get the "right of first sale."

    -J

  18. Re:right of first sale? (or whatever) by Dahan · · Score: 2
    From what I've seen, they're being sold as new, so what about your Apple warranty?

    That's not the impression I got... from what I remember, Zettabyte was going to provide the warranty and service on their modified machines. I just tried going to their website to see what they say, but their home page seems to have been replaced by a 9 megabyte MPEG!? (FWIW, I have no idea what the MPEG is of, but it looks interesting :)

    Anyways, some guy in the previous discussion did say that Zettabyte was providing their own warranty.

  19. Re:Those who think . . . by Maserati · · Score: 2
    Show me a Free Software project that has done serious Human Computer Interaction research before starting design of the GUI and I'll use it.

    Until then I'll pay for Apple's GUI and APIs and use them on a Free Software foundation (Darwin).

    --
    Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
  20. Re:right of first sale? (or whatever) by linuxbert · · Score: 2

    zettybtye may be warrantying the machines, but if they include original documentation, then it points th econsumer back to apple, and thus causes confusion.

    the point about the honda civic expresses my idea, better then i did. once it is modified, and resold, the original warranty is no longer applicable.

  21. Re:right of first sale? (or whatever) by Dahan · · Score: 2
    The used cars I've bought and sold have all come with original documentation (all the manuals and stuff are in the glove compartment). I still don't see how it points the consumer back to Apple--the consumer bought from Zettabyte and I'm sure they knew what they were getting.

    Anyways, it's weird that their web site is completely gone... it'd be nice to have some facts about what happened instead of all of our speculation :)