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Customers Rate PC Vendors' Tech Support

Posted by timothy on from the from-bad-to-worse dept.

VorfeedTech writes "News.com has a story on consumers' satisfaction with tech support. The article goes on to mention ConsumerReports' survey results comparing a few of the major PC vendors. Apple rated the best for tech support. I guess this is where they think different (TM)."

1 of 242 comments (clear)

  1. Re:Good ones... by hendridm · · Score: 0, Flamebait

    > I had to walk to the computer each time to do something because the phone and computer were in different rooms.

    God this bothers the hell out of me. I'm trying to fix your problem and I have to wait while you walk back and forth and try to describe what you remember from the screen. Then between each click of the mouse you have to do the walk.

    If you can afford a computer you can afford a fucking cordless phone. Live in the now, you'll like it.