Palm Offers Refund to m130 Owners

EyesWideOpen writes "On Wednesday Palm began notifying registered m130 owners "that they were entitled to a full refund, including taxes paid on the PDA" for misleading them about the actual number of colors the product supports. The m130 was originally advertised as supporting 65,536 colors when in actuality it can only display 58,621. Owners who choose to forfeit the refund and keep the PDA could instead download a free version of the video game SimCity." Looks like a great deal for those who don't care about the bit depth of their PDA, and a way out for those who do.

Comments

Re:is this really a big deal?

[Target Drone]

Would you return your pda because it only displays 58000 colours instead of 65000?

Would you return your Pentium because it does almost all divisions correctly?

Like the Pentium bug this isn't a cases of whether users will notice a difference. It's about a company owning up to its mistakes.

Re:I'm feeling some hostility here

[topham]

The 12bit colour isn't a PALLET of 16.7 million (or 65K) with only 4096 displayed at a time.

It's only 4096 colours total. You don't get to choose which colours are in the pallet.

You get 16 shades of red, 16 shades of green and 16 shades of blue. You get to mix them as well, but thats it.

So, yeah, even though there are only 25,600 pixels on the screen you could still display an image, via scrolling with the full 65K colours. Now your left we fudge tricks to get the same colour range.

I think this move by Palm is a good move though.
Many people are probably more than happy with the display.

58,621 colors?

[Alsee]

If they want to say it has 58,621 colors then they have to say the screen isn't 160x160 anymore, it's 80x160 or 80x80. The only way to get the 58,621 colors is by DITHERING which kills your resolution.

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