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Blind User Sues Southwest Over Web Site, Cites ADA

scubacuda writes "According to Law.com, Robert Gumson, a blind man who uses a program that converts website content into speech, is suing Southwest Airlines (with the help of Miami Beach, FL-based Access Now) for its website being incompatible with his screen-reader program. The case has been filed under the Americans with Disabilities Act under the untested legal theory that ADA provisions on the accessibility of public accommodations to the disabled apply to Internet Web sites just as they do to brick-and-mortar facilities like movie theaters and department stores. There have been previous lawsuits alleging that the ADA applies to the Internet, but all have settled without a ruling on the merits: 1999 the National Federation of the Blind sued AOL alleging its service was inaccessible to blind users (AOL agreed to make its sites compatible with screen reader technology); over the past two years, Access Now has sued Barnes & Noble and Claire's Stores for maintaining Web sites that allegedly violated the ADA (both settled)."

14 of 990 comments (clear)

  1. i have a question by inteller · · Score: 4, Funny

    what if I write a website that shows one thing, but spits out text telling the blind person something else. Namely, what if I setup blindpeoplehelp.com and it have pictures of chicks with dicks? can't wait to see the blind person in the library with this one.

  2. Re:Legal wrangling by procrustes · · Score: 5, Funny

    Presumably, the same way you tell the difference between high traffic commercial buildings and (for instance), my house.

  3. This is getting ridiculous! by OmenChange · · Score: 5, Funny

    I just have one thing to say to people whose screen reader software can't read this post and are offended enough to sue:

    er....

    Oh wait, nevermind.

  4. That doesn't go far enough by SexyKellyOsbourne · · Score: 1, Funny

    The blind are not only entitled to an easy-to-access website, they should also not be discriminated against becoming air traffic controllers and yes, even pilots!

    Australia, along with other socialist paradises like Canada and Europe, are way ahead of us -- just look at the link below!

    Daily Telegraph: Blind, disabled 'should be able to fly'

  5. sounds to me by Anonymous Coward · · Score: 1, Funny

    that what this guy really needs is a better seeing eye dog.

  6. Re:Just wondering by kingofnopants · · Score: 2, Funny

    Fourteen.

    --
    Disco Stu was talkin' to you.
  7. Do Porn Sites Have to Be ADA Compliant too...? by Ron+Bennett · · Score: 3, Funny

    How would porn sites comply with this??

    Porn in braille...is there such a thing?

    Ron

  8. Re:I think the answer is easy by Jotham · · Score: 5, Funny

    Southwest needs to offer a special service especially for blind people that caters to this demand by dealing with everything audibly and removing the need for visuals all together... ideally this system would not only deliver infomation via voice but also accept vocal requests and queries.

    I believe some other companies have experimented with similiar systems, which they've dubbed 'call centres'.

  9. That's not all... by One+Louder · · Score: 4, Funny

    Those bastards at SouthWest don't hire visually impaired pilots either.

  10. Re:Yet another thing to think about by iapetus · · Score: 2, Funny

    Yes, damnit. If this carries on we might actually have to value content over style! Won't somebody please think of the web designers?

    --
    ++ Say to Elrond "Hello.".
    Elrond says "No.". Elrond gives you some lunch.
  11. Re:Doesn't answer the question by IpalindromeI · · Score: 5, Funny

    It would be nice if you'd make your 3D game accessible. I've often wanted to play Quake with my eyes closed, and it would be nice for some audible clues. For example:
    "VISOR AT 3 OCLOCK."
    "SARGE RUNS BEHIND THE WALL."
    "VISOR SWITCHES TO RAILGUN."
    "YOU SHOULD TURN LEFT AND SHOOT NOW."
    "SARGE SHOOTS YOU IN THE NUTS WITH THE SHOTGUN."
    "TOO LATE."

    I think you can see my point.

    --

    --
    Promoting critical thinking since 1994.
  12. Re:Legal wrangling by woogieoogieboogie · · Score: 2, Funny
    "However, putting braille on the wall to display a list of the movies has been a waste of money. No one uses it."

    No shit.

    --
    ... Governments are instituted among Men, deriving their just Powers from the Consent of the Governed...
  13. Re:I have a disability... by pangloss · · Score: 3, Funny
    If you had six fingers...
    If you have six fingers, I know a certain Spaniard who is looking for you.
  14. Re:I think the answer is easy by Dyolf+Knip · · Score: 3, Funny

    I still have to crank up IE every now and then because someone designed a webpage that Opera (and likely every other browser in existence) can't handle. Can I sue them too since they are not catering to my special needs and forcing me to utilize some other means that is cumbersome, time consuming, and comparatively dangerous? After all, "people who don't/can't use IE" is probably a demographic comparable in size to the "visually impaired who use readers" one.

    --
    Dyolf Knip