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Fighting Telemarketers with Technology

prostoalex writes "According to an MSNBC story, 104 million telemarketing calls are made daily in the U.S. alone and technology is on the way to fight those special offers and incredible credit card rates. Zenith EZ HangUp, The Phone Butler, TriVOX VN100 and ScreenMachine are quoted in the article as new gadgets that allow phone owners to avoid the plagues of telemarketing."

13 of 527 comments (clear)

  1. Re:Privacy Manager by Kamel+Jockey · · Score: 5, Insightful

    I use my phone company's Privacy Manager feature

    Isn't it funny how the same phone company which sold your number to everyone and his brother now charges you so that you don't receive calls from these guys?

    --
    In case of fire, do not use elevator. Use water!
  2. Re:It's simple by ergo98 · · Score: 5, Insightful

    Turn the answering machine on, but set it so that you can hear the messages people are leaving. Then, screen every call. Period. If people start to leave a message, and it's a message you want, pick up the phone.

    Just so you know, most people ABSOLUTELY HATE THIS: If you made me listen through your bloody inane message, then give me the courtesy of leaving the message that I've already thought through and am in the process of leaving as you stumble on the phone, blessing me with the sacred pick-up. If you want to screen calls use call display, but it's considered incredibly rude to overtly screen calls by making people do the lame ass "Hello? Hello? You there...it's me". On the flip side, now I have to deal with people leaving messages on my real answering machine (not used to screen, but rather when I'm not answering the phone) always starting it off with 30 seconds of pleads for me to pick up. Grrr.

    However, I otherwise agree with your philosophy: Many people have been brought up to consider the phone some god like communication device for which everything else must be dropped.

  3. Re:Privacy Manager by michaelwb · · Score: 5, Insightful

    I also like how the phone company charges you a monthly fee not be listed in the directory.

    Imagine if companies you did business with - charged you a monthly fee not to distribute your contact information!

    (Don't even get me started on how many phone companies still charge for touch-tone service each month, even though that is the standard now!)

  4. I have a cell phone by wiredog · · Score: 3, Insightful

    So far, telemarketers haven't started calling it. Everyone who is likely to call me knows that number. I have the ringer turned off on the landline, and just check the answering machine every evening. The only reason I have a landline is for 911 service.

  5. Don't use land lines! by NineNine · · Score: 3, Insightful

    Why are people still even using land lines? Cell phones are cheaper than land lines in most cases now. All I use my home phone for is for dialing out to the Net. I have no telephones connected to it at home, thus, no telemarketers.

  6. This sounds like more trouble by ksplatter · · Score: 2, Insightful

    I know that getting those calls is really annoying but they do have a purpose. These businesses contain many employees. These employees have families and financial obligations. Once they are fired from there telemarketing jobs because the technology has killed the industry there are thousands of additional people unemployed in our country because some of us are too lazy to say " NO Thanks" when we get a call.

  7. Another angle not often considered by fishbowl · · Score: 4, Insightful

    Employement.

    Nobody likes telemarketers. But we're talking about a *lot* of jobs. It sucks that people don't have actual skills, literacy, insights, money to invest, etc. But the bottom line is that call center jobs are sometimes the only game in town.

    The real problem is that the telemarketing industry is part of our welfare system...

    --
    -fb Everything not expressly forbidden is now mandatory.
  8. Re:Privacy Manager by DEBEDb · · Score: 3, Insightful

    The right to be let alone (as the
    foundation of all freedoms) was recognized
    by famous US Supreme Court Justice Louis
    Brandeis. Unfortunately, it was in his
    dissent... :)

    --

    Considered harmful.
  9. Tyranny of the ring- Don't pick it up! by mekkab · · Score: 4, Insightful

    Chicago fan is RIGHT on the money with this one.
    I'm not gonna go into a mini-rant about how we interrupt EVERYTHING for the phone and have become slaves to communication technology, cuz I don't believe it.

    But if it REALLY bugs you you can screen your calls. Have a very short Outgoing Message.

    My parents do this, My wife does this, I sometimes do this (or I'll just wait 3 rings and pick up- usually those multi-calls just drop the trunk when they get someone ELSE to pick up!)I don't need the WAshington Post to call me up on a sunday morning, twice, when I already get 7 day service! Infact I won't even answer a doorbell ring if I'm not expecting anyone.

    But mekka b! What if it is your long lost friend and they had an accident just down the road in in their last dying breath they crawled to your door?
    Hmmm, possible, but not probable. More probably, it is some schmuck trying to sell me something door to door. Empirical evidence states that you are probably someone who I don't want to waste my time on becuase I can't bill my lost time to your account. Fuck off.

    But for some reason many (like the guy before me) will SLAM you for how inconsiderate it is to force him to suffer through your message! Well I got news for you buddy, if you don't want to listen to the machine, don't leave a message and don't call. I'm not crying over it.

    Besides, if you want instant communication, send me an e-mail! I'm always on line!

    --
    In the future, I would want to not be isolated from my friends in the Space Station.
  10. Why bother with technology? by Anonymous Coward · · Score: 1, Insightful

    Why put yourself to the expense and hassle of installing anything to block these people?

    1) Answer the phone

    2) Say, yes, I do want double glazing (or whatever)

    3) Arrange an appointment with the salesman

    4) Go to work

    5) (Optional) Write the salesman a note requesting that you be taken off their list, leave it taped to your front door.

    This method costs nothing, and makes you feel a lot better. You're also hitting them where it hurts. If lots of people did this, then the calls would stop. They have for me.

  11. Re:Easy fix by pjrc · · Score: 3, Insightful
    >Okay, I used to program call centers

    Ah. So it's all *your* fault then.

    It's really the fault of all those suckers who buy the damn products. If only they would stop buying, we could all live in peace and queit at dinner time.

    While I'm ranting, I'd really like to find those bastards who believe email that promises they can get rich quick, magically lose weight, get a loan with bad credit, etc.

    If only we could find and punish this tiny group of people, the rest of us would all benefit.

  12. How do you keep track? by Gorimek · · Score: 3, Insightful

    How do I know which outsorced telemarketing company is making each call?

  13. Re:don not call list by McDevlin · · Score: 2, Insightful
    Well, I would have to say---as an operator of an outbound call center--yes telemarketing!---that this is an issue/problem that is begining to solve itself.

    Anyone who has a phone room and does not voluntarily maintain and keep a DNC list---is a fool.

    If people want off the list, take them off the dam list! There clearly is no business value in calling irate people who say *I told you to take me off your &%^$## LIST!*

    Eventually, the *market* will take care of the clowns who are too dumb or blind to see that there is no value in calling those who don't want to be called!

    From Canada, McDevlin says hello to all my friends.