Slashdot Mirror
Microsoft Tries a "Switch" Campaign
Twirlip of the Mists writes "There's a new page on Microsoft's web site that tells the first-person story of an unnamed 'freelance writer' who made the switch from the Mac to Windows XP. The author of the page -- who never identifies herself, and who could very easily be fictional or a composite sketch -- says 'Windows XP gives me more choices and flexibility.' How, you ask? Why, through Microsoft Office, Internet Explorer, and modern operating-system features like separate accounts for each user and easy access to the Internet, of course. Maybe somebody should email Microsoft and let them know that the Mac has had all of these things for years now ... nah. It'd just embarrass them. Anyway, it's an entertaining read that's good for a laugh." Update: 10/14 21:12 GMT by P : Apparently, Microsoft has taken the page down, but Google has it.
*Editor's Note: Now that we've successfully converted our writer to a Windows PC, we will be working on getting her to try a Pocket PC. Stay tuned for more developments!
So does this mean that they converted "the microsoft writer to M$" Wow they got their own employee to use their product after how many years, hmmm I am guessing at home she is still a MAC user....
Who talks in Hyperlinks?
At least the Mac ads are believable.
--Azaroth
I have a question to the guy who submitted this story: do you honestly believe that the people featured in Apple's Switch campaign are real? I mean, I know Tony Hawk is a real person. Ellen Feiss could be real, too. But when they speak about how cool macs are and how uncool PCs are, they do so because they got money from Apple. Their confessions are just about as real as those of the "fictional" and "composite" person from Microsoft.
The difference is that Apple paid someone to lie on TV and Microsoft put their story in the mouth of an imaginary person. Now who's more honest?
-jfedor
It's newsworthy-- in the Slashdot sense of "news," of course-- because it's funny. Microsoft's response to the Switchers campaign is so lame and so fake that it's funny.
Nobody has their "panties in a bunch." We're just kicking back on a Monday morning and enjoying a good joke. The fact that Microsoft made the joke-- inadvertently, at that-- just makes it that much more enjoyable.
Now don't get me wrong, I have never owed a Macintosh and, until a few years ago, used nothing but Microsoft operating systems.
The thing is that Apple users have heard all the anti-Apple flack for years and know where their loyalties lie. The average Windows user doesn't know that anything else exists. It's easy to convert or at least influence a Windows user who hasn't developed any real loyalties.
But Mac users, on the other hand, are hardcore about their loyalties and know what their OS is and why they like it. They have used PCs in public labs, at school, libraries, whatever for years and will be able to see through the the Microsoft FUD as they have been doing for years.
I suspect that the marketing brass at Apple will be (or currently are) having a good hearty laugh over all of this.
The reality is there really are many Mac users who would happily appear on TV and say the same things. I know I'm one...
Don't you think there are people as similarily pleased with Linux that would appear in ads if given half a chance? Is it so hard to believe these people could be real?
I think there would even be such a group that would happily go up and proclaim the wonders of MS, why MS has chosen to craft a person instead is beyond me. I guess it's the need for total control.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
``Anyway, it's an entertaining read that's good for a laugh.''
You think this is fun? This is FUD. Lies. Crap. Misinformation. Cheating. BAD BAD BAD.
I mean, advertising is one thing. Advertising the things you stole from others is quite another. XP is more multiuser than OS X? You'll make me laugh. Office XP has more features then Claris? Yes, it's called bloat and decreases usability. Besides, office runs on Mac, too.
MicroSoft Internet Exploiter faster does more for her than Netscape ever did? Yeah, popping up ads, loading up the borked MSN ActiveX control, loading Word documents inline so that people get the idea that they are a replacement for webpages. Searches go faster? Maybe if you are looking for the crap that M$ search comes up with...give me Google any day! And it's not like Netscape doesn't have history, either.
Connection Wizard - yes an old pal of mine. It's always the first program I removed. Not that removing is easy, you have to actually delete the directory it's in, or iexplore.exe will run it for you. WTF? I asked for _Internet Explorer_ not _Connection Wizard_. Why I get rid of it? Because setting up access to any provider I've used is easier without it, and because sometimes I just want to satrt a browser, without having to click away a bunch ow wizards first.
`` I started with Outlook Express for e-mail, because it's included with Windows XP.'' Here we have the fatal flaw that got us all those lovely email virii. I understand that the vulnerabilities have *finally* been fixed in the XP version, but God, did that take a long time.
``I copied hundreds of Web Favorites from the Mac onto a Zip disk, then into the Favorites folder on the PC. Internet Explorer has an Import/Export Wizard that you can use to import Netscape bookmarks, but I found it faster to do it this way.''
ROFL. Copied them to a Zip disk? Hilarious. It's called Linux. It can mount _your_ filesystem. You don't even have to buy a new computer to run it! And the OS is Free, as is most of the software you will want to use!
``Both Outlook Express and Outlook will import contacts and messages from other programs.''
Yes, and I trust that M$ have taken care that they are then saved in a proprietary format so that others can't pull the same trick on them...
``Later, I had to uninstall and reinstall Outlook''
Yes, welcome to Windows...
``The key to getting hardware to work with your computer is to have the correct drivers''
Indeed. And M$ have been so good as to make the XP driver interface incompatible with previous versions of Windows, so that if you install it on older hardware, you may not be able to get drivers for your components. A problem that Macs don't seem to have, but I might be rong.
``If not, go to the Web site of the company that makes the peripheral you want to attach to find the most current drivers.''
And download a 10+ MB file from their site that loads a lot of visual violence, advertisements, bells and whistles, and then tells me that I downloaded the wrong driver, even though the name of my device is almost exactly like the one the driver is for? Or worse, not being able to find out where to go for the driver, because all Windows has to say about it is ``PCI Multimedia Device''? Where is lspci -vv when you need it??
Pfff...it's been a while since I've been able to blow off so much steam...
Please correct me if I got my facts wrong.
I work in marketing too, and I think it is newsworthy because it shows that Apple's campaign is a success.
Since one can't generally can't make a correlation between an advertising campaign and increased sales (too much of a lag and too many factors), there are a few milestones for promotions that indicate success:
1. A coined term being adopted by the industry. In this case, "Switcher" is being used in all sorts of contexts, albeit in articles talking about Apple. But if someone in the computer industry uses the term "Switcher", most people in the know will think "Apple". I guarantee you someone in Intel's marketing department grins whenever an analyst talks soberly about "Moore's Law".
2. Grass roots movement/fan clubs: Exhibit A is Ellen Feiss. I doubt if anybody outside of Dell' marketing department builds fan sites for that annoying geek they're using
3. The competition is forced to respond to you. Pepsi constantly mentions Coke, but Coke never mentions Pepsi. But Pepsi's marketing department would love to see that happen. If anything, it's free advertising, because your product is being mentioned without you having to pay for it.
4. Finally, some sort of parody exists. I've seen a few on the web, but Apple would hit pay dirt if Saturday Night Live or someone painfully mainstream would do a parody. That would show that Apple's Switchers campaign has become a small zeitgeist, like the Mastercard "Priceless" ads.
The Microsoft ad was so bad because it was so easily dismissed. All the talking points could be dismissed just as easily as they are brought up. Make no mistake, someone in Apple's promotions department saw that pathetic Microsoft ad and grinned from ear to ear.
Insert simplistic political, ideological, or personal proselytization here.
This whole thing is a charade that Apple is a willing participant of. The whole point of the "switch" campaigns is to give the appearance of competition in an industry that effectively has none. Microsoft must be thrilled, because a totally leashed, client company (Apple) is making it look like competition is nipping at Microsoft's heels. Last week they tried the "Windows and Mac users can get along" campaign, which was spooky but not surprising, given the antitrust battles going on now.
Remember that the allegation made against MS is that they don't compete fairly with their real competiton. There are boxes of evidence to support this. On the other hand, there is the supposed couterexample of Apple: A high profile, low danger company that gives MS absolutely nothing to worry about. MS is in fact crying: "see, we are running a fair race! Look at Apple! We're not bullying them at all! We're really, really competing with them using--fair methods like advertising. And oooh, we're soooo scared that they would eat into our market share, so we find it imperative to run ads which prevent this! Our position on the desktop is soooo vulnerable!"
Well, I hoped that at least the slashdot crowd could see through this. I mean, we know that once Microsoft aputates both of your legs, they are perfectly willing to run a fair race against you. Witness that Internet Explorer is now finally uninstallable. However, suddently the Windows Media Player isn't. That's because RealMedia still (sort of) has its legs. Once they're off, the uninstallability problem will suddently disappear. My point is that Apple lies somewhere between Netscape and OS2 in terms of being a threat to Microsoft. However, there is much good PR to be gained by making it appear that the two companies are locked in fierce competition. So MS are milking it. The only surprise is that nobody is calling them on it!
think you're missing the point. It's not the strategy that's amusing, it's the fact that it's such a poor effort. Microsoft doesn't offer one reason to use XP that doesn't also exist in Mac OS X. Microsoft Office? They have that for OS X. Multi-user? Yeah, OS X has that. Etc, etc.
But then again, the Apple switch ads don't offer a single reason to use a Mac that WinXP doesn't have. You can burn cds and dvds, which you can do on WinXP. You can make movies, whihc you can do on WinXP. Neither sides has any really good arguements, because people wouldn't respond to the good arguements (things like the cariety of software on Windows vs Mac or the better usage of the power of a Mac vs WinXP). Neither side really will convince someone to switch, it will just hopefully make them check out both and make a decision after looking at both of them.
"Information wants to be expensive" - Stewart Brand, the same guy who said "Information wants to be free"
I mean, the Mac switcher ads are already pretty - well let's say "unlikely to have really happened that way".
For Bill Gates not unlikely enough, it seems. How high is the chance that a Mac to PC convert writes down her confessions and includes:
"See Which Edition is Right for You? for more information."
Complete with link to the right Microsoft page?
I find some UFO stories more believable.
Looks like they deleted it out of shame.
But then again, the Apple switch ads don't offer a single reason to use a Mac that WinXP doesn't have.
And you've completely missed the exact same thing that Microsoft missed about the Switch campaign.
The point isn't to show these people talking about all the things they can do with their macintoshes. The point is to show how happy that all these people are about all these things that they can do with their macintoshes. The point is demonstrate to all those disgruntled windows users in the Great Unwashed, using real people, that computing can actually be a pleasurable experience.
Apple doesn't want you to pay attention to what any of those people in the Switch ads are saying. What they want you to pay attention to is the quiet, joyful glow in Ellen Feiss' eyes as she talks about how happy she is that she doesn't have to worry anymore about the computer going all, like, BEEP BEEP BEEP BEEP BEEP and deleting, like, half her paper. (And it was a really *good* paper.)
They want people to see these Switch ads and go, "Wow. These people all seem to actually enjoy using their computers. I don't enjoy using my computer at all. Maybe if I bought an apple, I'd enjoy using my computer too."
(Of course, usually the ACTUAL effect is that people see that quiet glow and they go "Wow. Maybe if I started smoking pot, I'd be happy too". Or they start stalking Ellen Fiess. But the point is the intent of the whole thing.)
This is why the switchy-PR thing on MS's website is such a joke. [S]he's describing how "great" her experience with WinXP has been, but the experience that she describes sounds about as fun as a trip to the DMV in which the line was short and you managed to get in and out and get everything you needed done without particularly any hassle. Meanwhile, any emotion that there is in the article feels about as real as Anne Coulter.
Irritable, left-wing and possibly humorous bumper stickers and t-shirts
That someone might use stock photographs as design elements on a web page!
Sure, the 'testamonial' picture would lead you to belive that the person pictured actualy wrote the artical, but most of those pictures are just headings to pages with lots of links.
autopr0n is like, down and stuff.