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ADA Doesn't Apply to Web

djmoore writes "A federal judge has ruled that the Americans With Disabilities Act (ADA) does not apply to the Web. U.S. District Judge Patricia Seitz dismissed with prejudice a suit demanding that Southwest Airlines make its website more accessible to the blind, saying that the suit would create new rights for the disabled without setting appropriate standards. Judge Seitz also rejected plaintiffs' claim that the Web is a 'place of exhibition, display, and a sales establishment,' one of the twelve categories covered by the ADA, on the grounds that the law only covers physical places." Our original article has more details.

11 of 809 comments (clear)

  1. No standard? by kbielefe · · Score: 3, Informative

    What's wrong with this standard?

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  2. Mark Pilgrim's comments on this article by Peter+Winnberg · · Score: 3, Informative

    Mark Pilgrim, the guy behind Dive Into Accessibility offers some comments on this article, Southwest off the hook in his weblog Dive Into Mark.

  3. Re:Quite Right by mblase · · Score: 5, Informative

    make sure all the information on a web site is available as text, then a text to voice synthesizer can easily read it.

    Or a Braille reader. I used to work at NCSA (you know, Mosaic and httpd?) and we had a web site redesign we wanted to run by an employee who wrote code, full-time and quite well, and also happened to be blind.

    I wasn't sure what to expect, but he had a seeing-eye dog under his desk and a monochrome monitor with a long horizontal Braille outputter in front of his keyboard. If you've seen "Sneakers", you know what it looks like: a long bar with three rows of holes, grouped into eight or ten chunks of six. When a page was read by the device, tiny rods jumped up from inside the bar to create the six-bump patterns of Braille letters.

    What impressed me is how fast he could read using this device. What amazed me was that he only seemed to use it when reading code; for normal English text, he used a text-to-speech reader which he'd slowly cranked the speed on over the years. It spoke words in what I could only describe as a buzz, at ten or maybe forty times normal human speed, and he understood it perfectly. Just like learning to speed read, I suppose, except with your ears instead of your eyes.

    I learned that in order to make the Web site accessible to him, I simply had to make sure it was completely navigable in a text-only browser like Lynx. If text was clearly broken into paragraphs, images were labeled with ALT tags, and navigation was possible through ordinary hyperlinks instead of requiring DHTML or DOM support, everything was okay. It was really that simple.

    People who design sites exclusively for the IE4+ market aren't just naive, they're inconsiderate. A one-time effort to add 5% more code to your site in the form of ALT tags and text-based navigation makes a world of difference to the 5% of people who can't use the latest and greatest technologies.

  4. There are standards: Section 508 by Aquitaine · · Score: 5, Informative

    Disclaimer: I work for the state of New York at Cornell University and am/will be responsible for several sites that must, by either state, federal, or sponsor mandate, be accessible.

    Disclaimer disclaimer: I haven't started yet. :P

    I'm surprised that there's been no mention of this yet, but there already are government standards for web site accessibility. They are not enforceable standards (unless you're a govt. agency), but they are quite thorough, and from the research I've done, about 85% of it is simply common sense and good web design practice anyway, with only a few additional considerations. IBM also has an accessibility initiative, as does w3c. Maintaining dual sites is certainly not required, and unless you're the sort of designer that puts flash in everything, it shouldn't be an enormous stretch to conform with them. (But then, it shouldn't be an enormous stretch to conform with w3c HTML standards either. Shoulda coulda woulda.)

    Some links:
    http://www.section508.gov -- Federal accessibility initiative.

    http://www.w3.org/TR/WAI-WEBCONTENT/ -- W3C Initiative

    http://www-3.ibm.com/able/accessweb.html -- IBM Accessibility checklist

    I suppose, in a perfect world, we wouldn't need the courts to tell us that we have to do things like this. I suspect that it is in most companies' best interests to have a site that everyone can use and from which everyone can make purchases. Even if the ADA lost, it's not exactly good press for your company when you have to go to court against them in the first place.

    (I'm not saying that I disagree with the ruling; don't really have a qualified opinion on whether or not these standards should be law.)

  5. Re:1-800-IFLYSWA works for blind people by SlamMan · · Score: 5, Informative

    Not only is this insightful (as per the moderation), but its exactally what happened. I've been foloowng this one for a while, as I once apon a time had to some significant remodeling of a website to make it 508 compliant.

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  6. Re:Similar case, different result by Dannon · · Score: 5, Informative

    people who use screen readers to access the site still cannot get complete access to schedule and route information.

    As a non-disabled person with a few college years of experience in trying to make heads or tails of MARTA's schedules and routes, my message to these Disabled persons is:

    You ain't missin' much. Trust me.

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    Experience comes from bad judgment.
  7. Disgrace! by twitter · · Score: 4, Informative
    So, the blind and crippled will have to go to trouble the rest of us are happy to free of? Shame. Will it only be when you CAN'T get tickets and other modern necessities by walking to a booth that this is reversed? Is it that hard to make web pages for vital services simple and clear so that automated readers can fathom them and the rest of us don't have to click ad nauseum? No, all of this is very clear. Seitz has wimped out again.

    Some other silly stuff from this judge:


    Web designers must now take it on themselves to dissavow propriatory and impossible garbage such as activeX, and Flash when designing important sites. Google reduces the entire web with simple text, ticket sales should be so easy. Please use only published and open standards for important public services. Hint, you should be able to navigate it easily with lynx, a text based browser.

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  8. A good decision at this time... by ellisDtrails · · Score: 3, Informative

    I worked on an "accessable" site a few years back, it was my former employers biggest client (and coincidentally, their biggest flop). Although I am concerned with the fact that the blind and other people with disabilities can't always access websites in as efficient a manner as possible (within a medium that is more easily than others to make accessable), I agree with the judge on this one. The W3C guidlines are outdated and unclear. There are no standards for screenwriters and they are prohibitively expensive for smaller shops to own to for quality assurance testing. I think the lobbying groups that wanted to force Southwest should focus their efforts at working with the internet and business community (who take green money from anyone, "able" or not) to come with viable standards and processes for making information technology as accessable as possible.

  9. Re:Idiot. It matters to the LEGALLY Blind by Chromonkey · · Score: 3, Informative

    Wow, no offense but was the political diatribe at the end really useful?

    Patricia Seitz was nominated to the United States District Court for the Southern District of Florida in 1998 by then President Clinton. She was most recently tied (politcally speaking) to the election campaign of former U.S. Attorney General Janet Reno.

    So, I doubt she's a Republican and probably not very conservative.

    You may think she made a bad call, however, if you'll notice in the Order granting defendant's motion to dismiss she made the decision that Congress very narrowly defined the definition of a 'place of public accomodation'. (Obligatory 'I am not a lawyer') I would have to agree with her on that issue, when the ADA states that X,Y,Z places are covered and doesn't say "The Internet" as one of those then it doesn't cover it. Personally I think that regulating accessibility in websites is ridiculous. By that logic, all books would have to be printed in braille.

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  10. Re:How many of you are actually disabled? by Buran · · Score: 3, Informative

    I think society needs to reshuffle its priorities. I don't believe Profit Is King. I do a lot of things that cost me more than otherwise (biodegradable car wash/wax stuff, for instance, start with the small stuff) and donate to nonprofits.

    Anyway, for people like you and me, I've said in another response to my post that there need to be free (supported by taxpayers, perhaps) or cheap (same) tools to make sites more accessible. Right now the tool that works with my web development software is priced out of reach for hobbyists like me ... and that's a shame because change often starts with who? The people.

    As for the racism comment... what I had in mind was the notion of rejecting someone because of some attribute about them that they can't change. I can't give myself perfect hearing any more than someone can change the color of their skin. Maybe it could have been said a little better. Hope that clarification helps a little.

  11. Re:Cool! by ShavenYak · · Score: 5, Informative

    I take it you've never run your web pages through the W3C Validator. It says the alt attribute is required on all img tags. Note that this is true of HTML 4.01 as well as XHTML 1.0.

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